SUMMARY

• Solutions oriented. Virtualization, Storage, Systems and Database Manager and Engineer, utilizing 15 + years of experience with proven success in conceptualizing, planning, architecture/design, project management, implementation and support of heterogeneous environments including Virtualized Multi - Tenant Data Centers.
• Detail oriented, organized, creative and analytical problem solver with ability to prioritize based on organizational requirements and interests
• Provide leadership and vision for the IT department including organization and department strategic planning with an emphasis on information systems
• Responsible for all Information Technology infrastructure: including but not limited to, (LAN & WAN) network creation design & planning, network and compute device deployment, remote configuration, maintenance of every network/Compute/Storage device at all Cisco Contract Manufacturing sites
• Worked with Development team between sprints to attain deliverables
• Proficient in Agile methodology and was interesting SCRUM master at Confidential
• Asset and hardware life-cycle management supported by a project management framework from initiation to closure
• Expert knowledge of Database Administration and Data warehousing concepts, including ETL, ERD Modeling, Entity. Database Performance analysis, and end-user access issues for SQL and NoSQL Systems
• Coordinated cross-department projects: identified and allocated resources needed to meet stakeholder requirements ; maintained cross department schedule to make sure project timelines’ did not slip
• Strategic Planning: Positioned Confidential as a technological leader in the non -profit space through the use of technology to identify investments that have the the highest potential for gains thus enabling the organization to illicit positive change in the San Francisco Bay Area.
• Managed the Technology Roadmap project at Confidential ; Processes included: RFP creation, requirements gathering, Vendor identification and assessment, vendor selection, solution deployment, testing, and documentation

TECHNICAL SKILLS

Virtualization/Cloud/Orchestration/Automation: NetApp/ VMware vSphere / ESX(i) 4x-5x, vSphere vCenter Server 4.x-6.x, VDI/VMware View/Horizon Infrastructure, VMware vCloud Director, VMware SRM, Hyperic, vFabric suite, vRealize Suite, NSX (SDN), Xen Server, Microsoft Virtual Server (Hyper-V), MS Azure, Microsoft Deployment Services, Microsoft SCCM, Amazon AWS/EC2, Code Two signature manager, Exclaimer Cloud / Exclaimer for Exchange signature manager.

Storage: Pure, NetApp Filer/ FAS, NetApp, EMC VMAX, Iomega StorCenter, Buffalo Tera Station hardware and software RAID, FC, FCoE, iSCSI, CIFS, DFS, NAS and SAN clusters using Cisco MDS fabric switches, DCNM/Fabric Manager, QLogic, EMC Emulex HBA’s.

Compute/Network: Cisco LAN/WAN/WLAN network hardware, CLI, Firewalls. OpenSwan IPsec implementation for Linux based software VPN tunnels

Languages and OS: Puppet, Bash, Python(light), vMA, vCLI, PowerShell, Chef, including Microsoft Windows Server 2008/2012 (R2), Windows Server 2016, Windows XP-10; Active Directory, Exchange 2003/2010/2013/365 , IIS, SQL 2000-2016 (R2). Various Linux flavors including, SUSE, CentOS, RedHat, Ubuntu.WSUS/SCCM, IBM Tivoli Endpoint Manager, Desktop

Virtualization/Cloud/Orchestration/Automation: NetApp/ VMware vSphere / ESX(i) 4x-5x, vSphere vCenter Server 4.x-5.x, VDI/VMware View/Horizon Infrastructure, VMware vCloud Director, VMware SRM, vCOPS, Hyperic, vFabric suite, vRealize Suite, NSX (SDN), Xen Server, Microsoft Virtual Server (Hyper-V), MS Azure, Amazon AWS/EC2, Puppet, Bash, Python(light), vMA, vCLI, PowerShell

Disaster Recovery/BCS: VMware SRM, VDR, NetApp SMVI (Snap Manager Virtual Infrastructure), VSC, DFM (Data Fabric Manager), EMC VSI, Computer associates ARC serve BrightStor for Windows, Windows 2003 /2000 / XP backup and restore technologies, EMC Retrospect Backup, vRanger Pro, Symantec Backup Exec, Symantec Endpoint Protection, Tivoli and a variety of other backup/DR technologies

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Manager

Responsibilities:

• Collaborate and provide Tier 2 support for Contracted Manufacturing sites in a globally distributed cross-functional organization.
• Surveyed and wrote network discovery tools using Python to discover technology gaps at Cisco Partner sites along supply chain and created Visio network diagrams and maps to document each site
• Met with key stakeholders to present technology gap analysis findings of manufacturing sites’, made recommendations, ordered equipment, and created project plans for equipment deployments all in an effort to ready the environments for Cisco Manufacturing’s Cesium 3.0 platform.
• Deployed, maintained, and provided support for all switches/routers, VMware hosts containing Windows and Linux guest Operating systems at all Contracted Manufacturing Sites’.
• Provided guidance to Tier1 during our weekly DRT meeting as well as went over cases which were older than 3 days, in addition to current projects and tasks.
• Interfaced with the Cisco IT Global Architecture Team, and Extranet teams to deploy Intent Based Security in Manufacturing.
• Created project plans, met with key stakeholders, and deployed centrally managed Nagios monitoring solution to monitor devices at Cisco Partner sites
• Lead resolution of complex issues with fulfillment of hardware, software, licensing, Virtualization, and network services.
• Supported a world-wide infrastructure, in a diverse, cross-functional supply chain community.
• Implemented, deployed and maintained services including, network and device monitoring, security, disaster recovery, disaster avoidance, backup, upgrades, migration as well as redundant solutions to maximize availability
• Proactively implemented industry best practices to enhance the stability of the infrastructure and ensure availability of manufacturing is 24x7
• Designed and implemented network topology as well as all IP Ranges between Cisco headquarters and manufacturing sites, remote configuration, site bring-up and site decommission.
• Documented and implemented standards, policies and practices
• Set up experiments on networks, servers or systems to isolate, identify, and remedy complex failures.
• Member of architecture team and worked on projects to deploy next generation technologies, specifically operationalizing new platforms, services and enhancements.
• Wrote and executed python scripts to automate network related tasks

Confidential, San Mateo, CA

Senior DevOps Engineer

Responsibilities:

• Collaborated closely with Frame Engineering teams building our next generation container technology
• Served as an expert resource debugging Windows and Linux OS related issues with packaged and deployed customer RDC’s
• Configured customer VPC’s in EC2 and created, modified or removed Route53 records for Confidential ’s customers that chose to keep their DNS hosting in the same location as their country compute hosting cation
• Frequently setup and queried AWS ElasticSearch cluster logging data in order to identify the root cause of EC2 deployment issues and to identify customer traffic, consumption, and to help project future growth
• Assisted Frame Solutions Architects in designing solutions for and on-boarding complex customer environments and/or workflows
• Worked with Engineering and Product Management to define required feature enhancements
• Responsible for building tools to automate common manual tasks
• Scripted changes to CentOS and Windows Server 2016 configurations of Frame AWS instances using PowerShell, Chef and Bash
• Assisted the wider Technical Operations team in support of all 20,000 AWS Windows Server 2012/2016 and CentoOS Frame Platform instances
• Responsible for the deployment of new customer instances
• Created new VMware cloud solution in 6 and Hyper-V virtual environment
• Created platform level changes using Heroku
• Utilized Ansible to push complex and large deployments to Frame instances
• Monitored all AWS Frame instances using Sensu
• As a screening test for the job at Confidential, they asked me to create an OpenSwan Linux based IPsec tunnel between my home office and Amazon Web Services, as well as setup a domain controller and print server in my office which could be used from AWS over the tunnel.

Confidential, San Francisco, CA

Senior Database and Systems Administrator

Responsibilities:

• Developed the BI Strategy and a 3-year BI roadmap in alignment with the corporate goal
• Senior Infrastructure / Database Engineer responsible for both physical and virtual environments, including but not limited to multiple storage platforms, security, virtualization, Network, Active Directory management, automation and disaster recovery, spanning two datacenters.
• Performed all engineering duties related to EMC VMAX 10k/200k, EMC VNX
• Managed Cloud Migration Project to migrate from physical servers on premises to virtual private cloud hosting solution for core applications, email, and database servers
• Lead server and storage migration projects, included capacity planning and DR/BCP planning.
• Asset management assessment for both physical and virtual space, including creating PowerShell scripts to supplement automation tools.
• Managed project to create sandbox and preproduction environments for testing latest code versions
• Analyzed LUN/storage capacity for entire remote environment and made backup/data management recommendations accordingly.
• Responsible for Cloud migration / virtualization and storage project to a Virtualized Private-Cloud
• Created and maintained site to site VPNs between three co-location facilities and the Office in San Francisco, CA.
• Managed and Maintained Shoretel Phone System including Shore gear switches and packaged and pushed Shoretel Communicator using GPO/Desktop Authority
• Implemented DFS replication and published Remote Apps for all core applications.
• Managed and implemented P2V project converting 30+ physical servers into VSphere 5.1 virtual servers, storage/virtualization environment over 3 physical datacenters consisting
• Managed a Cloud Printing project which allowed all of the staff to print to a single print queue, staff were able to use their office RFID badge to retrieve print jobs at the nearest MFP, copier, or printer.
• Engaged all teams to develop DR/BCP plans for each department and overarching IT DR/BCP
• Installed and configured all network gear, including, Cisco Routers and Switches, Cisco ASA and SonicWALL Firewalls.
• Oversaw office move to new location, which included planning new server room layout, racking and placement of network gear, planned Ethernet/VOIP jack locations for 75 staff on two floors, coordinated with two ISPs to go live on move day.
• Project Managed BI tool and vendor selection project, ultimately selecting QlikView as BI vendor
• Managed project to migrate to Office 365, including Exchange Online and Azure Active Directory

Confidential, Sunnyvale, CA

Exchange and Web hosting support Engineer

Responsibilities:

• Administered 30 Lotus Notes and Exchange 2000 servers worldwide.
• Supported field office network systems and servers (Hubs, CISCO routers, frame relay, DSL, NT servers), 99.7% availability.
• Handled 2nd level tech-support escalations from Helpdesk and Field Engineers.
• Rolled out applications, OS updates, and anti-virus software across enterprise.
• Coordinated Anti-Virus server and client software rollout across entire enterprise using NAI and Trend Micro (NA and Europe).
• Configured and installed IIS servers and created numerous FTP and HTTP web sites.
• Intermediate Lotus Notes Development.
• Supported Sybase and Oracle clients as well as server databases.