Profile:

• Dedicated, I.T. professional working with enterprise management teams on various projects. Skilled at analyzing and solving complex problems and preventing their recurrence through preventative measures, training and automated detection.
• Excellent expertise in Networking and Windows Sever Administration.
• Written various scripts to automate various activities and procedures from data collection and analysis, performance metrics, production data integrity, change management and software release management as per ITIL requirements.
• Excellent communication, interpersonal, and organizational skills; work well at all levels of organizations. Team player focused on offering services that exceed internal and external customer expectations.

CERTIFICATIONS:

CCNA - Cisco Certified Network Associate
MCSE - Microsoft Certified Systems Engineer
MCP+I - Microsoft Certified Professional + Internet

EXPERIENCE:

Confidential, AVENEL, NJ 2010 - present

NETWORK ENGINEER

• Manage support for a MPLS network with Routers, Switches, Firewall PIX, Juniper, and F5 load balancers.
• Maintain switch-router management on (Cisco 3500, 3700, 2800, 2900 series)
• Manage and troubleshoot network security issues with LAN switching (L2-L3); VLANs, VPN, Trunking ACL, IPSEC and SSL.
• Troubleshoot connectively issues with TCP/IP routing protocols; BGP, OSPF, and EIGRP
• Manage Data Center infrastructure related projects such as Network transformations and Windows migrations.
• Team lead interfacing with other teams, system engineers and peers implementing network server designs and document configurations for test plans.
• Manage Asset Management, Disaster Recovery and Network system backups.
• Manage trouble ticketing system; resolving server and network performance issues, network related outages, and connectively problems.

Confidential, MOUNT LAUREL, NJ 2009 - 2010

NETWORK ANALYST

• Provided tier 2/3 support to customer base interfacing with external technology vendors
• Provided support to the NOC on SLA network related outages and performance issues.
• Supported carrier class data/voice network services (LAN/WAN and IP routing protocols EIGRP, OSPF, BGP)
• Monitored network using Network management tools such as Spectrum, Cisco Works and HP Openview.
• Managed trouble ticket process capturing all incidents and performed root cause analysis audit reviews for service outages.
• Deployed network server design and infrastructure. Work with system engineers and other support teams testing implementation plans.

Confidential, HAZLET, NJ 2002-2009

SR. SYSTEM ENGINEER

SYSTEM ADMINISTRATION:

• Installed, configured and managed Wintel Server systems and infrastructure upgrades.
• Managed Data Center 24/7 for server and network related technologies.
• Supported LAN/WAN, DNS, DHCP and Active Directory.
• Configured and maintained Windows Server Clustering for load balancing.
• Managed network backups and SAN devices, tape drives, libraries.
• Developed and documented technical solutions for systems and issues in network infrastructure
• Managed trouble tickets system to capture all incident and problems.
• Implemented ITIL procedures for Change Management.

NETWORK:

• Managed network security with switch port VLANs and Access Control Lists.
• Monitored network and server systems with Network Management tool IBM Tivoli Netview and Tivoli Netcool, created probes, scripts, and rules.
• Supported network topologies for internetworking of data /voice, video and wireless network services.
• Developed technical specifications for purchase of networking hardware and software products.

ENGINEER:

• Installed, configured and managed VMware ESXv4 Servers. Managed nodes with Virtual Center.
• Managed Citrix Meta-frame Presentation Server, installed applications and client software.
• Performed performance tuning and managed database issues.
• Created scripts automating tasks.
• Managed packages in SCCM to deploy upgrades, patches and applications.

ANALYST:

• Designed functional requirements and workflow analysis for applications from the business clients. Translated the requirements to technical specifications.
• Performed vendor analysis and evaluated software solutions.
• SAP batch job scheduler, supported IBM Tivoli Workload Scheduler.

Confidential, CRANBURY, NJ 2000-2002

APPLICATION MANAGER

• Developed and implemented procedures and processes for (Development/QA/Production) environments for various BEA application containers, databases, and software.
• Managed Change Management process for requests in environments (QA and Production).
• Created implementation plans for application deployments.
• Managed staff of three systems engineers, supporting systems used to deliver internet ecommerce products and services.
• Worked with business partners to analyze issues and develop solutions to support applications.
• Developed and implemented documentation to test applications, which included execution of test cases, resolution of system issues and ensured production capabilities.

Confidential, PRINCETON, NJ 1996-2000

SYSTEM ADMINISTRATOR/PROJECT MANAGER

SYSTEM ADMINISTRATION:

• Installed, configured and managed Windows servers and end user workstations.
• Managed network security devices for remote sites.
• Managed deployments of updates, patches and applications using Microsoft SMS.
• Supported developers, analyzing issues with applications and designed solutions.
• Provided support for (L2 - L3) network devices.
• Managed Exchange servers, setting up new accounts and performing all directory services
• Managed network backups and documented procedures for disaster recovery team.

PROJECT MANAGER:

• Managed and implemented Windows migration from Windows 95 to Windows 2000.
• Developed procedures and processes for activities to meet goals and objectives.
• Managed a staff of 5 systems administrators providing support for the desktop migration.
• Performed product evaluations and proof of concept testing to automate the desktop builds and software distribution solution.

EDUCATION:

Bachelor of Science, Computer Science

TRAINING:

• Implementing & Supporting Microsoft Windows Server and Client
• Microsoft SQL Server Database Administration
• Microsoft Windows Designing a Directory Service Infrastructure
• Novell Netware Administration
• SAP NetWeaver Application Server
• EMS EmailXtender

TECHNICAL SKILLS:

OPERATING SYSTEMS:
WINDOWS SERVER 2003/2008, WINDOWS XP/2007, CISCO IOSv12, UNIX/AIX 5.3, SUN SOLARIS, NOVELL NETWAREv5
APPLICATION/SUITES:
SAP BUSINESS SUITE (SCM,PLM,BW,CRM) SAP NETWEAVER, IBM TIVOLI ENTERPRISE (FRAMEWORK, ITM,TEC,TWS,TSM)
DATABASE:
ORACLE, SQL, ACCESS,
EMAIL/MESSAGING:
EXCHANGE, LOTUS NOTES, EMC
PROGRAM LANGUAGE:
SHELL, PERL
APPLICATIONS:
MICROSOFT OFFICE 2007, CITRIX METAFRAME, VMWARE ESX, SHAREPOINT, ITIL, REMEDY, SERVICE MANAGER, SCCM,

HARDWARE, UTILITIES & MONITORING TOOLS:

CISCOWORKS SUITE, HP OPENVIEW SUITE, CISCO ROUTERS(3800/2800 series), CISCO SWITCHES(3500/3700/2900 series), JUNPER, PACKETSHAPER, SPECTRUM, NETAPPS, NAS/SAN, CISCO ASA/PIX Firewalls, Microsoft ISA, SYMANTEC/NORTON, MCAFEE, ARCSERV, TSM, IBM TIVOLI MONITOR V5.1, TIVOLI ENTERPRISE CONSOLE, NETCOOL/OMNIBUS V7.2, IPKVM, BLADE CENTERS

PROTOCOLS/TOPOLOGY:

TCP/IP, IPv4, IPv6, ETHERNET, MPLS, BGP, EIGRP, OSPF, RIP, VTP, STP, VPN, IPSEC/GRE/VPN, SSL/VPN VLAN, SIP, PPP, VoIP, QoS, PBR, ACL, AVAYA PBX, DHCP, DNS, 802/11B,G,N