SUMMARY:

• 11 years of system administration experience
• 7 years of networking experience with extensive exposure to implementation and management of the following protocols: TCP/IP, RRAS, VLANs, VoIP, QoS, NAT, IPsec, PPTP, L2TP, SSL, L2/L3 Switching, Wireless B/G/N/AC
• AWS full stack deployment and management
• Microsoft Azure full stack deployment and management
• SAN/NAS solution deployment and management
• Deployment and management of Microsoft Azure services
• Firewall deployment and management: Cisco, Palo Alto, Meraki, and Sonicwall
• Wireless equipment: Cisco AP & WLAN controllers, Ubiquiti Unifi, Meraki, Aruba, Rukus, and Cloudtrax
• 8 years Windows Server design, deployment and administration including ADUC, ADFS, Group Policy, Print Management, DHCP, DNS, IIS, NPS, RADIUS, FS, SCCM, WSUS, and SQL.
• Microsoft Exchange: Create and provide access to mailboxes, review mailbox usage via edge and transit server utilities, review archived mailboxes based on archiving utility (Office 365, Reflexion (McAfee legacy), Intermedia, etc.)
• Deploying and troubleshooting all versions of Windows Desktop and Mac OSx
• Email migration/configuration, POP, IMAP, Hosted Exchange, Office 365, Google Apps
• Powershell automation
• 7 years VMware configuration and deployment, vCenter utilization
• 7 years Hyper - V virtualization configuration and deployment
• Veeam, StorageCraft, Barracuda, Cloudberry, Acronis, Backblaze configuration and deployment for onsite/offsite backup using Amazon S3 and/or Azure as the destination source
• Documenting IT procedures using software such as ITSM, FootPrints, Autotask, Connectwise and various internal Wiki utilities in order to preserve and convey procedures to other team members
• Full scale IT deployments including network infrastructure, server configuration and end user support
• Working in a fast-paced team-oriented environment
• Extensive in-depth knowledge of virus/malware prevention and removal

EXPERIENCE:

SYSTEM ENGINEER

Confidential

Responsibilities:

• Deploy, migrate, and control multiple AWS environments
• Provide on-time response to client requests
• Developed cross region HA strategy
• Management of backup schedules and solutions
• Managed DFSR across multiple sites
• Provide day to day operational strategies to helpdesk team

SYSTEM ENGINEER

Confidential

Responsibilities:

• Performed Confidential Compliancy reviews for defense contractors
• Troubleshot and managed client environments
• Completed and setup OpenVPN solutions
• Deployment of Veeam Backup and Recovery and multiple sites
• Performed multiple migrations from on-premises equipment to Azure infrastructure
• Configured Linux systems such as Redhat and Ubuntu
• Configuration of VMware and Hyper-V at multiple sites
• Built out multiple fresh domains and configured Active Directory custom OUs to properly link GPO in order to comply with Confidential .

Technical Escalation lead

Confidential

Responsibilities:

• Led a team of four as the highest point of escalation and resolution for client issues
• Management of complex system environments ranging from 10 to 250 end users across multiple states
• Troubleshooting of a wide variety of networking equipment including Cisco, Palo Alto, Ubiquiti, Ruckus, Meraki and Sonicwall
• Completed multiple on-site to Office 365 email and storage migrations
• Documented all procedures within Auvik for SNMP collection as well as Connectwise for client and hardware tracking

System Engineer

Confidential

Responsibilities:

• Provide specific support to clients in need of networking solutions
• Planned and deployed multiple domain
• Deployment of multiple site to site VPNs
• Implementation of Microsoft Direct Access VPN networks
• Deployment of L2/L3 switching for truncated networks between internal subnets
• Organize and deploy full scale email migrations from outdated technology to cloud based technologies
• Led multiple projects from a small business operation to a 50-person environment including all networking and server needs
• Ensured all AWS services were running properly and performed monthly audits of IAM configuration and network security
• Deployed a multipoint WAN link across multiple state lines (CO, OK, IA, MN, UT) while coordinating between multiple internet service providers and working with Cisco and Sonicwall firewall equipment
• Implemented cloud storage solutions for multiple clients using OneDrive, Sharesync, and Amazon S3
• Streamlined computer deployment on all managed client sites by scripting the software deployment process
• Managed 45 plus accounts, 750 users on a personalized hosted email platform including: mailbox setups, distribution list creation, public folder management, front-end email filtration and ingestion using Reflexion

system Engineer

Confidential

Responsibilities:

• Design and implement IT infrastructure for a variety of industries such as Manufacturing, Medical, Real Estate and R&D
• Develop QoS services based on the needs of the situation in both Cisco and Sonicwall environments
• Led projects involving Cisco LAN, WAN, and WLAN
• Successfully deployed a 7 point WAN connection between 1 central location and 6 remote connections using Sonicwall endpoints
• Successfully migrated 150 Exchange Mailboxes to Office 365 with virtually no downtime
• Solely designed and deployed entire networks with a variety of line of business applications and different environmental conditions

Engineering System Adinistrator

Confidential

Responsibilities:

• Completed all server deployments in a lab environment, exposing myself to nearly all operating systems. Windows R2, Linux (SUSE, RedHat, and Fedora), ESXi, Hyper-V and Citrix Xen
• Provided Break/Fix support for Confidential Fiber Switches
• Documented all procedures using FootPrints
• Diagnosed and repaired printers of all kinds as well as other peripheral equipment
• Worked directly with vendors to troubleshoot failing hardware and order replacement parts
• Provided direct support to faculty, staff and students
• Secret Clearance - Active until June 2020
• Supervisory role of 2 other soldiers
• Oversight of network segment pertaining to 2/300 FA B-Battery