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System Analyst Resume

Dublin, CA


  • A highly accomplished Information System professional with more than 10 years supporting high availability ecommerce and enterprise systems.
  • An Infrastructure optimization strategist, known for delivering projects in fast paced environments and working with IT teams to tune systems, databases, and processes to achieve dramatic increases in performance.
  • Proven ability bridging technology and business goals to provide productive solutions and implement in strict schedule and cost.
  • Expertise in developing process to support software release and testing life cycle in a fast paced environment with the ability to tailor and enhance commercial hardware and software.

Qualification Highlights

  • Information Technology
  • E-Commerce Systems
  • Infrastructure Strategies
  • Data Center Design
  • Systems Optimization
  • Project Management
  • Program Management
  • Project Engineering
  • Team Building
  • Multiple Team Leadership
  • Enterprise system planning
  • IT Compliance, SOX, PCI

Professional Experience

Confidential, San Francisco, CA 2007 Current
Sr. Infrastructure Architect

  • Lead infrastructure teams to plan and implement data center relocation project for ecommerce infrastructure in co-location environment and second data center for disaster recovery to reduce data center cost by 2 million dollars per year
  • Re-design data replication method for disaster recovery data center to reduce the recovery time from 72 hours to less than 2 hours and data lost from uncertain to less than 30 minutes using combination of SQL log shipping and NetApp Snap Mirror
  • Working with DBA, network engineers and system engineers to upgrade database from SQL 2000 to SQL 2008 with new storage, system design and necessary code change to improve database performance more than 40%
  • Design and implement a VMware infrastructure to support development continuous integration environment with automatic system rollout using VMware scripting API to bring fast pace development life cycle

Confidential, Walnut Creek, CA 2005 2007
System Analyst - Network

  • Design new online banking application rollout process to reduce downtime for application rollout from six hours to one hour
  • Rollout multiple upgrades for online banking applications including two factor authentication upgrade with RSA implementation
  • Tuning SQL server performance for online banking application to reduce maintenance downtime and setup data replication process for disaster recovery
  • Leading help desk technician to implement application deployment automation integrated with Microsoft Active Directory

Confidential, San Francisco, CA 2000 2005
Manager of Infrastructure Network Engineer

  • Lead, plan and implement data center relocation for ecommerce infrastructure in co-location environment with minimum downtime
  • Upgrade all systems from Windows NT to Windows 2000 for ecommerce application including Active Directory supporting ecommerce system
  • Design and implement application deployment tool to standardized procedure and reduce downtime to less than two houses for high available ecommerce site

Confidential, Dublin, CA 1999 2000
System Administrator

  • Plan and implement data center relocation for ecommerce systems
  • Plan and implement office relocation for 50 users on Windows NT systems
  • Manage and support email system and database system

Confidential, Fremont, CA 1998 1998
System Administrator

  • Maintain and support point of sales application system for multiple branches
  • Manage and maintain network infrastructure for multiple branches and internet connection
  • Manage and maintain Windows NT systems and message system


Master of Science in Computer Science
Bachelor of Science in Zoology

Technical Skill

Hardware: HP DL360/380/580, BL7000 blades, HP EVA 5000/8000, MSA 2011, Dell PowerEdge 750/850, NetApp 6080
Platforms & Systems: Windows Server 2000/2003/2008, Windows XP/Vista, Windows Mobile, Windows 2003 Compute Cluster, Windows 2008 HPC Red Hat Linux
Web Servers: Microsoft IIS server 4/5/6/7, Apache, Tomcat
Database: MS-SQL Server 7.0/2000/2005/2008, MySQL
Network Equipment: F5 BigIp, Netscaler, Cisco Content Switch, Cisco Routers 1700/2600/2800, Cisco Switches 3500/4500/6500, Cisco ASA
Messaging Servers: MS Exchange 5.5/2000/2003/2007
Virtualization: VMware 3.5, vSphere 4, Xen
Monitoring Tools: NetIQ, What’sUp Gold
Dev. Servers & Tools: MS Team Foundation Server 2008, CruiseControl.Net, Visual SourceSafe, Visual Studio 6/2003/2005/2008
Programming Languages: C, Visual Basic, VBScript, JavaScript, C#, SQL

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