Systems Admin Linux Support Resume

SUMMARY

14 Years IT support experience includes: hardware, software planning, provisioning, purchasing, installation, and troubleshooting for hundreds of users.
Assisting and training non - technical users in remote locations.
A reliable problem solver with a positive attitude focused on resolving any & all issues that impact employee productivity.

PROFESSIONAL EXPERIENCE

Confidential

Systems Admin Linux Support

Responsibilities:

Provided Linux support for 300+ chip designs engineers, Managing EDA Software installs Netapp Storage(+300tb), Email Spam Systems(Fortimail,Symantec,Mimecast,Cyren), NIS systems world wide, Mobile Phone management, Managed a remote data-center(RagingWire),Veritas NetBackup Admin, flexlm license updates

Confidential

System Administrator - Account Manager

Responsibilities:

Provided Support for multi-clients in a wide range of products, including setup and maintenance of vsFTP, YP, network troubleshooting, laptop upgrade roll-out, asset inventory and tracking, backup auditing, virus and spy ware removal.

Confidential

Systems Administrator-Desktop Support

Responsibilities:

Support for desktop, laptop and server hardware running Microsoft and Linux operating systems for 150+ users in Sunnyvale and 30 in India. Administrated Agile, Expandable apps and supported an engineering lab with over 500 thin clients.

Confidential

Global Desktop Support Technician

Responsibilities:

Global desktop and laptop support for 200+ users at corporate headquarters as well as 200+ users at over 20 field offices in the US, Europe and Asia.
Initial setup training maintenance and troubleshooting software/hardware.
Accomplishments include: conversion from Netscape Mail to Microsoft Exchange 2003 for over 300 users in 2004 including implementation of Active Directory.
Supported growth from 100 employees in 2003 to over 500 employees in 2007.