SUMMARY:

IT professional with strong technical experience in Storage and Systems Administration in a global environment. Experience and understanding in datacenter operations, migration, storage, backup, disaster recovery and related technologies. A great team player with strong interpersonal, communicative, and organizational skills.

TECHNICAL SKILLS:

• Netapp Data ONTAP 8 7Mode, cDOT, SnapVault, SnapMirror, DR, OnCommand Unified Manager
• HP EVA Storage Arrays, Isilon, Celerra Network Storage System, IBM SAN Storage, Dell EqualLogic
• Block and File Storage protocols - Fiber Channel, iSCSI, NFS, CIFS (SMB). Aberdeen SAN, QNAP
• VMware ESX, ESXi, Server Virtualization, Citrix MetaFrame, Presentation Server,
• Backup Systems, EMC/Legato Networker, Symantec Backup Exec, HP Data Protector 6.2
• Data Archiving, Disaster Recovery, Data Center Administration, PCI remediation
• Windows Servers & Desktop OS, MAC OS, Unix/Linux
• Active Directory, DNS, DHCP, DFS, Clustering, Microsoft Terminal Server Services
• XenApp, IIS, SharePoint
• Symantec Endpoint Protection, McAfee Antivirus,
• PHP, HTML, JavaScript, SQL, Microsoft Office Applications
• Microsoft Exchange Server 5.5/2003, Office365, SQL Server, Oracle, SharePoint, mySql, IIS,
• IBM Blade Centers Blade Servers, HP Blade Chassis Servers, Dell servers
• SAP, SAP ABAP, FICO, Altitude Contact Center Software, Qfiniti, Epicor, ADP Applications

PROFESSIONAL EXPERIENCE:

Confidential

Confidential, D2L provides a platform of educational tools for web based learning.

A very large company, with more than 1,100 clients (schools/universities/corporations) and almost 15 million individual learners around teh world - including Fortune 1000 companies. Operations in teh United States, Canada, Europe, Australia, Brazil, and Singapore.

Co. Size: 1000 + employees

SaaS Storage Administrator

Confidential

• Implement storage solutions considering business imperatives such as density, locales, performance, budget and timelines
• Manage both short and long-term strategies and solutions for archival/retrieval, disaster recovery and international growth
• Work with SaaS Capacity Planner and other team members to ensure stability of teh infrastructure and service as a whole
• Execute test plans and performance benchmarks for new and existing storage technologies and services
• Maintain and operate multiple storage infrastructures including SAN, NAS - Netapp cDOT, EMC, Hitachi
• Configure and maintain storage infrastructure across multiple Data Centers
• Perform storage upgrades and expansions
• Establish monitoring and management practices to proactively provide necessary capacity and performance
• Diagnose and resolve performance and/or stability issues with storage environments
• Develop procedural and technical documentation
• Assist with integrations between multiple technologies
• Conform with corporate change management practice
• Relay root cause findings to other IT members when appropriate through Problem Management team
• Participate in 24/7 support of corporate storage services for incident response/service restoral activities
• Migration of all existing client data- Isilon to NetApp, Celerra to NetApp and NetApp to NetApp during

Data Center migration

Confidential, Ontario

Confidential is Canada's largest provider of home, auto and business insurance. Their insurance offerings provide a wide array of innovative solutions tailored specifically for your needs.

Co. Size: 10,001 + employees

Storage Administrator

Confidential

• Netapp storage and data management using Data ONTAP DOT 8 7Mode
• High availability configuration, configuring HA pair, managing Takeover and giveback
• Configuring and using SnapManager products to streamline storage management
• Data replication and protection using SnapMirror, Backup and Recovery using SnapVault and SnapRestore
• Managing Tape Backups using NDMP
• Snapshot management by creating Snapshot copy schedules
• Monitoring of storage arrays and usage of support tools like Perfstat
• Managing daily operations of Netapp FAS Arrays including break fix and parts replacement
• Storage provisioning, thin provisioning, thick provisioning

Confidential,Ontario

Confidential is a global customer experience specialist, providing customer care, sales, technical support and credit management services through extensive network of contact centers and work-at-home agents.

Co. Size: 10,001 + employees

Storage Administrator

• Administration, configuration and maintenance of Netapp Data ONTAP file storage, CIFS, NFS
• Managing and configuring HA disaster recovery DR and data backup and restore
• Providing support and maintenance on iSCSI SAN Dell EqualLogic
• Supporting multiple Aberdeen NAS units for testing environment
• Disk to Disk Backups, SAN Zoning, FCP & iSCSI LUN Provisioning
• Using DFM alerts for Netapp performance tuning and health checks
• Configuration and management of snapshots, Aggregates, volumes & storage related infrastructure
• Managing IBM FAStT700 Fibre Channel Storage Area Network (SAN) solution
• SAN Disk Shelves standard maintenance, Upgrade and Firmware upgrade
• Involved in company’s daily operations of in-house and outsourced datacenters
• Windows server deployment to PCI specifications across Enterprise
• Monitoring, Maintaining and Patching servers and applications across multiple sites and datacenters
• Providing technical support for company applications as well as Citrix and VMware systems
• Administer Active Directory, Citrix Farms, VMware and databases infrastructure and disk space provisioning
• Installing, configuring and supporting IBM Blade Centers and HP Blade Chassis
• Implementation and support of multi-tier Enterprise Backup Solution and Strategy
• Windows Security updates, Antivirus protection, Data archiving as per PCI standards
• SAP, Qfiniti, Epicor Financial Suite, eProcurement, ADP and Altitude Contact Center application support

Confidential, Ontario

Systems Support Analyst

• Providing Level2 & Level3 support to users as well as data center servers
• Installation and administration of IBM Blade Centers and rack mount servers
• IBM Total Storage ds4300 Disk arrays management
• Windows Active Directory Configuration and Administration
• Configuration and Management of Exchange 2003
• Troubleshooting of system and application related issues

Confidential, Ontario

Confidential is teh largest electricity delivery company in Ontario. It is a private company, though 100% of its shares are held by teh Government of Ontario. Hydro One Inc. is a holding company dat has four subsidiaries.

Co. Size: 1000 - 5000 employees

Deployment Engineer

• Deployed XP using automated installation, Setup runs with minimal or no user interaction.
• Automated installation of Windows XP Professional by using an answer file, which contains predefined settings and answers to teh questions dat are asked during Setup.
• Implemented directives in answer files which contain instructions for running programs and applications.
• Provided technical support to end users as well as to address cumbersome issues during and post deployment.

Confidential,New York

Confidential is a 729 rooms and suites hotel in teh heart of New York City dat offers over-teh-top breakfast swim on top of teh world in teh 42nd floor indoor Penthouse Pool or glisten below in teh gym.

Co. Size: 501 - 1000 employees

Systems Administrator/Help Desk Admin

• Provided network support for over five hundred users.
• Managed Exchange server information stores for multiple corporate sites.
• Exchange Server 5.5 to 2003 migration and implementation of eTrust SCM
• Accomplished NT 4 to Windows 2003 Domain Structure upgrade project.
• Designed and implemented Active Directory Infrastructure.
• Managed Novell Netware 3.12 File/Print Servers.
• Managed CITRIX Metaframe XP Servers for remote sites to access

Business applications and other resources.

• Managed Backup & Recovery of critical data by using Backup Exec.
• Performance Monitoring & Optimization of SQL Server & Oracle databases.
• Improved network security and performance.
• Provided support for Property Management System me.e. Opera and its interfaces.
• Configured Cisco 1700, 2600 routers for LAN and Frame Relay.
• Participated in rollout of Windows2k/XP systems in preparation for an Active Directory domain.

Confidential,New York, NY

Technical Support Admin

• Implemented Active Directory Installation & Administration
• Designed and Implemented LAN setup of 200-250 nodes
• Administered & Managed Servers for corporate sites (NY, NJ & Philadelphia)
• Installation, configuration and maintenance of Citrix Metaframe/XP
• Setup Backup/Restore procedures at corporate sites by using Veritas Backup
• Managed Application Servers. Rollout of WIN 2000 Professional.
• User administration on Sun Solaris (Sun Sparc systems)
• Managed Exchange 5.5 Server
• Supporting Windows 2000 Professional, NT Workstation, Windows 95, 98 workstations and MAC Power PC
• Involved in Exchange Server 5.5 Troubleshooting & Performance tuning
• Performance tuning and Security enhancements on servers and workstation.