Network and Security Operations Support Resume Atlanta, GA - Hire IT People

SUMMARY

Over 21 years travel experience in network systems installation and configuration including eight years of supervisory experience.
Extensive hands on technical experience in installing and maintaining Local Area Network and workstations.

TECHNICAL SKILLS

Windows 2000/XP/7, NT Server, Microsoft Server 2012 and 2008r, Mac OS X 10.6, Novell, SBS, Siebel 7, MS Office 2013, Veritas Backup Exe, GroupWise, IIS, SMS, Lotus Notes, Heat Ticketing System, Remedy Ticketing System, ServiceNow, HP Service Manager, SCOM 2007and 2012, VMware vSphere Web Client, Empirix, Microsoft Active Directory Domain Services (AD DS) and Active Directory Lightweight Directory Services (AD LDS), WSFTP Server Manager, Zenoss 4.5 Monitoring System, Logic Monitoring, SharePoint, Oracle Identity and Access Management, Oracle 11g, Oracle R12, Wireshark, DUO Security, Virus Total, Code42

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Identity and Access Management

Responsibilities:

Assist with Identity Management, Oracle Administration and Systems Administration on the corporate environment.
Identity Access and Support Request Fulfillment including but not limited to fulfilling Oracle 11i and R12 Responsibilities, granting WAS Role permissions, adding users to AD security groups, Account Password Resets, Unlocking accounts in ADLDS and AD, creating contractor accounts in Fusion and OIM production, development, or test environments, fulfilling CFA Send IT and Buzzsaw account requests, transferring Treasury invoicing requests, and adding members to ADLDS group requests.
Focused on level 1 request fulfillment for the Identity and Access and Messaging Support teams including but not limited to managing distribution/security groups, adding/removing users to Oracle WAS permissions, Oracle 11i Responsibilities, CFA SendIT Accounts, and/or Active Directory groups in Production, Development, or Test environments.

Confidential, Atlanta, GA

Network and Security Operations Support

Responsibilities:

Confidential, Atlanta, GA

Network and Security Operations Support

Responsibilities:

Administer 1,070 Microsoft 2012 and 2008r2 Servers and Operating Systems.
Administer 226 URL Web Checks and 47 OLE DB Checks.
Administer FTP accounts using WSFTP Server Manager.
Administer User Accounts in Active Directory.
Monitor server activity and resolve SCOM alert rules set in place for monitored servers.
Ensure monthly patching, security updates and backups in a Microsoft server domain.
Resolve SQL Database disk drive space issues.
Resolve web application and IIS issues.

Confidential, Charlotte NC

Technical Pre - Sales IT Consultant

Responsibilities:

Provide pre-sales technical support to district solutions sales business team throughout the U.S. and Canada.
Assist Sales Representatives with SLA and SOW.
Provide 1st level systems and remote technical support for issues ranging from Windows computer software/hardware and Confidential solution product software.
Developed business solutions for companies within the North Carolina and South Carolina market. Install, integrate, configure and customized Confidential systems products.
Provide ongoing technical support, upgrades, software backups, and training for end users. Track and monitor all accounts using SMS Software, Team Viewer, and Skype.
Install Local Area Networks for BB&T Institutes in the North Carolina and Virginia district.
Perform punch downs for patch panel connections, installing and configuring workstations, network printers.