Systems Administrator Resume
Los Angeles, CaliforniA
SUMMARY:
15+ years of professional IT experience in advertising, digital/print media, and retail/fashion. Independent and self - managed, but comfortable working with a team. Organized and prioritized; tasks get done quickly and efficiently. Practiced in communication and documentation. Supporter of policies and procedures, but willing to reevaluate.
SKILL:
Windows, Windows Server 2008: 2016, mac OS, mac OS Server, Active Directory, Office 365 & Exchange, VMware, Hyper-V, Acronis Backups & Symantec Backup Exec, Printer Management, Adobe Creative Cloud, Extensis Portfolio, Mitel & Shoretel VOIP, iOS, MobileIron, Lifesize, Cisco, Linux desktops, Migrations & Imaging, Dameware, Windows CE & Devices.
WORK EXPERIENCE:
Systems Administrator
Confidential, Los Angeles, California
Responsibilities:
- Administered virtual and physical servers, Active Directory, Office 365, backup systems, VOIP network, warehouse scanners, Cisco physical and wireless networks.
- Managed desktop support and software deployment for 3 offices/150+ users.
- Worked closely with corporate IT to design policy and plan enterprise projects.
- Collaborated with department heads to improve quality of service.
- Planned and executed office-wide hardware and software refreshes.
- Managed Adobe licenses and subscription plans. Team lead for Creative Cloud support.
- Responsible for purchasing computer equipment and supplies.
- Negotiated vendor contracts for enterprise equipment and services.
- Built and supported network and POS for 3 fashion retail stores.
- Directed several office moves; coordinated physical moves, established new services and accounts, migrated workstations and servers to new network.
Technical Support Specialist
Confidential, Winter Park, Florida/Oceanside, California
Responsibilities:
- Lead desktop support technician for 200+ users.
- Administered Active Directory and Exchange accounts.
- Managed corporate cellular plans; activations, equipment, and billing.
- Administered analogue telephone, voicemail, and keycard access systems.
- Managed digital asset system; performed backups/restores, and regular maintenance.
- Installed and maintained automated hardware/software inventory system.
- Primary contact for satellite offices; remote support & regular overnight travel.
- Team lead for acquisitions and integrations; introduced IT policy and procedures, streamlined legacy practices to fit corporate standards.
