System Administrator Resume

PROFESSIONAL EXPERIENCE

Confidential

System Administrator

Responsibilities:

Managing an Active Directory environment with 200 + users and thousands of patrons.
User account creation, email account creation through Office 365, GPO creation on domain
Vcenter management, creating virtual machines/servers, performing VEEAM backups to NAS and SAN devices
Configuration of Cisco and Dell switches N2048,6448, and several other models
Firewall management through Juniper, creating ACLs, configuring VPN
Configuration of IP phone extensions through Cisco Unity CME
Configuring Aero Hive Access Points around Confidential
Assisting DBA for IGT gaming software in configuration and Troubleshooting Gaming software and SQL problems

Confidential

System Administrator

Responsibilities:

Working with several different clients initially (interior design, medical, property management, Law offices)
Providing 3rd party support for several companies initially
Moved to GRS property management as the Sole IT member with duties that include: Helpdesk (small tasks like troubleshooting software, email, ect) to system administrator (server management: SQL, Exchange, active directory, apps server, website administrator
System admin Duties include: System backups, email account creation, appending SQL Database, active directory object creation(users, groups, Group Policies, OU, DNS server, DHCP server, Print Server)

Confidential

Desktop support/Jr Network administrator

Responsibilities:

Troubleshooting hardware and software: phones, routers, switches, pc, mac, android, IOS, manage point, IBM, Microsoft.
Reloading and rebuilding pc's, setting up mobile devices, troubleshooting, Setup for email on mobile devices, ActiveSync.
Assisting with server side tasks, appending GPOs, script writing, creating new accounts, Exchange Server, & phone ext.
Configuring email and phones/ Tablets for all employees from hourly to CEO, CFO, CIO, and presidents of Confidential .
Microsoft office suite troubleshooting: excel, outlook, word, PowerPoint
Active sync setup for all devices: blackberry, Apple, Android, Feature phones
Perform network backups, secure network, configure firewall (watch guard firebox), and configure Switches and Routers.

Confidential - Lake worth, FL

Student Help Desk Technician

Responsibilities:

Assisted Help desk in troubleshooting tasks, setups, professor and student complaints and phone troubleshooting, preventative maintenance, software installations
Cable runs
Server backups
Microsoft office suite troubleshooting: excel, outlook, word, PowerPoint

Confidential

Repair Technician

Responsibilities:

Personal experience running my own computer repair company with my own personal clients and businesses
Setup many LAN’s for businesses ranging from All Seasons Restaurant to Boathouse Marine Repair.
Diagnose, troubleshoot and resolve a range of software, hardware and connectivity issues. Excel in asking probing questions and researching, analyzing and rectifying problems.