SUMMARY

• Experience includes Install/Repair/Update of Desktop/laptop hardware and software support using Win7, Win 8.1/10 OS along with Microsoft O 365/2010/2016, Exchange 2012/2016 products for Desktop/Laptop and servers. configuration, policies, procedures, plans, programs and budget in support of mission requirements. Microsoft Systems Administrator (MCSA) O365 MS Office 2010/2013, DNS server, Active Directory, Novell iManager, Console One, HIPAA,SOX Compliance RSA SecurID token configuration administration security.
• SOX Compliance experience in information security and security operations area includes strong experience in various security monitoring and management solutions. SCCM, SCOM, dBAT,Tolz, REEF, Malware Detection, Intrusion Detection, Threat Intelligence and Incident Response). Install and configure desktop systems and software; Implement data management standards, requirements, and specifications.
• Experience Novell, and UNIX. Maintain remote access using the following VPN and Citrix network technologies. CA Unicenter, Thin Clients. Knowledge of Microsoft Office products and MS Server 2003/20082012 Active Directory/Security administrator 2008/2008R2/2012, DNS server included creation of user/department accounts and (GPO) Group Policy.
• SNMP, TCP/IP,ITIL,MS Exchange setup migration of .pst files from server to desktop to server profiles. Familiar with PowerShell, Access, SQL Crystal Report well as basic knowledge of batch files

PROFESSIONAL EXPERIENCE

Confidential

System Engineer / IT Security Analyst

Responsibilities:

• Active Directory administrator / IT Security administrator 2003/2008/2008 R2/2012 Server. Install/Repair/Update Desktop/Laptop duty to included SCCM/SCOM create deployment script with PowerShell,of various applications thru (GPO) group policy, ITIL Services integration. Tools included dBAT, Tolz, SCCM, SCOM, PowerShell, scripting, Active Directory to manage systems on network.
• Duty consist of Continuous Readiness in Information Security Program(CRISP) Remediation Services Support (RSS). As this directly relates to CRISP efforts, the expectation is that all vulnerabilities identified in the scan data are remediation following the guidance of VA6500 and OIT Memo for Patch Management and Compliance (VAIQ# 7294131). Patching based on critical/High of vulnerability.
• HIPAA,SOX Compliance experience includes repair of hardware and software support of Microsoft O 365/2010/2013, Exchange products for workstations and servers includes patches and upgrade.
• Microsoft O 365/2010/2013, Exchange 2008/2010 Install/Repair/Update of Desktop/laptop hardware and software, configuration.

Confidential

System Administer/Desktop support

Responsibilities:

• Did multiple 1 - 2 month contracts client setup of workstations on site networking of equipment. Checking log-on thru connection to network Install/Repair/Update of Desktop/laptop hardware and software
• Microsoft O 365/2010/2016, MS Exchange 2010/2016,VMware,Citrix products for Desktop/Laptop and servers and integration of architecture, configuration.
• Active Directory, Novell iManager, Console One, RSA SecurID token configuration administration security. Experience in information security and security operations area includes strong HIPAA, SOX Compliance experience in various security monitoring and management solutions (SIEM, Malware Detection, Intrusion Detection, Threat Intelligence and Incident Response).

Confidential

Citrix Administrator / System Analyst

Responsibilities:

• Active Directory/Security administrator 2003/2008/2012 DNS (Domain Name Server) Server Team working as assigned to building SCCM/SCOM to deploypatches an update MS O365. Create user/department accounts also use PowerShell, (GPO) group policy, Workflow, VMware, Citrix,Web Services, DNS (Domain Name Server), integration.
• Install, configure and administer Citrix Provisioning Server 5.0 farms. Include designing a farm; creating, assigning and administering VMware,V-Disks; VDI; managing target devices and other farm components; and configuring high availability. Install and configure database management systems and software; Citrix move, add, change with version 4.x, 5.x, 6.5 Implement data management standards, requirements, and specifications.
• Information security and security operations area includes strong HIPAA,SOX Compliance experience in various security monitoring and management solutions (SIEM, Malware Detection, Intrusion Detection, Threat Intelligence and Incident Response)
• Install/Repair/Update of Desktop/laptop hardware and software, ISA server 2003 on Dell / HP equipment.
• RSA SecurID token configuration administration of VPN accounts using RSA SecurID token involving setup and maintenance, troubleshooting and diagnosing problems along with solution connection issue.

Confidential

Citrix Administrator / Desktop Support

Responsibilities:

• Active Directory administrator 2008R2/2012 DNS (Domain Name Server) Server Team working as assigned to building SCCM to deploy patches to systems. Create user/department accounts and (GPO) group policy, Workflow, Web Services, ITIL, integration.
• Experience includes Install/Repair/Update hardware and software support of Microsoft Office 2010/2013 products for workstations and servers. Working with the follow Vmware, Citrix, SCCM/SCOM, Web Services integration.
• Cultivates integrated information and integrated architecture, configuration, policies, procedures, plans, programs and budget in support of mission requirements
• RSA SecurID token configuration administration of VPN accounts using RSA SecurID token involving setup and maintenance, troubleshooting and diagnosing problems along with solution connection issue.
• MS Exchange server 2003/2008 User/Department account setup (.pst files) migration and security.
• Wireless Router security setup and maintain
• Experience building and maintaining secure wireless networks
• Experience Active Directory Designing & Implementation.

Confidential, Covington, KY

Security Management Analyst/Desktop Support

Responsibilities:

• Active Directory/Security administrator 2003/2008/2008 R2 DNS (Domain Name Server) server team working as assigned to building systems using SCCM to deploy images. Create (GPO) group policy, Desktop support Install/Repair/Update systems on site
• UNIX Administrator duties consisted of user account creations and maintenance.
• Using Remedy and Heat ticketing software for work distribution on a daily basis.
• Information security area strong experience in various security monitoring and management solutions (SIEM, Malware Detection, Intrusion Detection, Threat Intelligence and Incident Response). Norton Symantec Control Compliance Suite / Norton Symantec Ghost / Antivirus Suite
• Analytical and problem solving on variety of Windows OS including Win7/8.1 Win10. Experience with Install/Repair/Update of Desktop/laptop hardware and software support of Microsoft Office 2003/2007 for workstations and servers
• Experience includes VPN accounts creation using RSA SecurID token involving setup and maintenance, troubleshooting and diagnosing problems along with solution to connection issue remote Desktop Connection

Confidential, Mason, OH

Analyst / Desktop Support Analyst

Responsibilities:

• Provided advanced technical support in CSC environment, consisting of help-desk support, remote assistance, and problem resolution.
• Experienced with Active Directory Design Team also to include Implementation
• Install/Repair/Update of Desktop/laptop hardware and software
• Active Directory/Security administrator duties for 5,000 plus user account. Install/Repair/Update systems
• Active Directory/Security administrator 2003 server 2003/2008/2012 server team working as assigned to building Forest included SCCM/SCOM to create user/department accounts and (GPO) group policy, Workflow, Altris, Web Services, ITIL, integration. LANDESK experience.
• RSA SecurID token configuration an administration.