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Network / System Engineer Resume

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Plano, TX

PROFESSIONAL SUMMARY:

  • IT Professional with over 7+ years of experience as a VMware/Windows Consultant.
  • Highly experienced with Windows/VMware Administration, Storage Administration, enterprise hardware troubleshooting and capacity planning.
  • Experience in Installing, deploying and configuring VMware Infrastructure 2.5/3.0/3.5, vSphere 4.0/4.1/5.0/5.1/5.5/6.0/6.5 and Other VMware Products like vCenter Site Recovery Manager 4.0/4.1/ 5.0/5.5/6.0/6.5 , vCenter Operations Manager, VMware VDI products View 4.x / 5.x/Horizon View 6.0 and VMware.
  • Experience in installing and configuring VMware vSphere Update manager 5.0/5.5/6.0/6.5 and upgraded ESXi from 4.1 to 5.0/5.0 to 5.5 to 6.0, 6.5 and patched ESXi 5.0 to 5.1 /ESXi 5.5, 6.0, 6.5.
  • Experience in Windows Administration and Virtualization implementation which includes Windows 2008\2008R2\2012 and 2012R2 Server Administration, VMWare, Active Directory, VDI, DNS, DHCP servers, ITIL Process, LAN/WAN/Network and Citrix Administration. Extensive experience in VMware vSphere & Windows administration (Both Tier 3 & Tier 2 - support).
  • Expertise on ESXi and ESX Architecture, guest OS installation, setting up of VM priorities, Cloning and Snapshots. Experience in Windows Administration and Virtualization implementation which includes Windows 2008\2008R2\2012 and 2012R2 Server Administration, VMWare, Active Directory, VDI, DNS, DHCP servers, ITIL Process, LAN/WAN/Network and Citrix Administration. Extensive experience in VMware vSphere & Windows administration (Both Tier 3 & Tier 2-support)
  • Experience on Virtual Center server 4.0, 4.1, 5.0 and 6.0 for managing multiple ESX servers and linked vCenter servers.
  • Provide Infrastructure services in all areas needed: storage, networking, Operating Systems, network security, directory services, server virtualization, system and network monitoring, application installation and configuration
  • Experience designing, implementing and supporting large / complex Cisco Unified Communication (UC) solutions including Unified Communications Manager
  • Thorough knowledge of Windows Server 2003; Windows Server 2008; Windows 2012; TCP/IP; Install Shield; Symantec Ghost; Symantec Deploy Center.
  • Performed patching across servers via BMC BladeLogic using the native jobs which include the approved patch list from the engineering team.
  • Experienced in Cisco Routing, Switching and Security with strong Cisco hardware/software experiences with high end Routers: Cisco 2600, 2800, 3600, 6500,7200, 12000 Series; Catalyst Switches: 2900sx,3750,4506E, 4507,6503E, 6506E,7600.
  • Extensive working experience in AAA protocols such as RADIUS, TACACS+ and Cisco ACS. Implemented VSS on Cisco catalyst 6509 and 6513 switches.
  • Experience on Monitoring and Management tools such as HP Open view, Splunk, TCP dump, Solar Winds and Wireshark, Cisco Prime, NetFlow, Riverbed.
  • Extensively used TCP/IP tool like TELNET for remote login to the routers and SSH for secure login.
  • Have written in-house scripts using PowerShell for unattended deployment, uninstallation and installation of software packages across windows servers.
  • Provided day-to-day website support including analysis, debugging, maintenance and performance tuning for Web Hosting environment (Windows Server 2008, IIS 7.x, .NET framework, load balancers, etc.).
  • Specialist in using IIS and the innovative exploitation of its extensions, including: site setup, IP bindings, URL redirects, app pool recycling, HTTP response headers, output caching, compression, request filtering, handler mappings, IPv4 restrictions, SSL s, virtual directories, session state persistence, web server farms.
  • Experience with Application Streaming and publishing Streaming profiles for user access.
  • Publishing Applications, Content and Desktops to users in Citrix Management Console
  • Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.
  • Knowledge on VMware products like vCenter Orchestrator, vCloud Director, vCAC/vRAC.
  • Utilized Install Shield Scripting to package software for application deployment.
  • Strong problem-solving skills and a strong knowledge of ITIL Processes.
  • Excellent command of running projects employing industry standard project management techniques.
  • Extensive documentation and experience.
  • Successful project and technical team leader and motivator.

TECHNICAL SKILLS:

Operating Systems: Windows XP; Windows 7, Windows 8 and Windows 10

Microsoft Servers: Windows Server 2003/ 2008/2012/2012 R2/2016; AD 2003; AD DS 2008; Microsoft Exchange 2003; Microsoft Exchange 2007/2010; Microsoft Lync Server 2010/2013

Software: MS Office 2007/2010/2013 ; Norton Utilities; WinFax; PC Anywhere; McAfee; WinZip; Symantec Ghost; VERITAS; Avamar; Heat; Remedy 7.0/6.0; Dame Ware Mini Remote Console.

Automation tool: SCCM 2012/2012R2 and BMC BladeLogic server 8.7/8.9.

Hardware: Intel, 3COM, HP ProLiant DL380, HP ML570, IBM x86 Servers, Dell PowerEdge M805 and others.

Virtualization:: VMware; Microsoft Hyper - V; Citrix

Networking: Eicon Communications products such as OSI Gateway for DOS and OS/2; SNA Gateway; IPX/SPX; TCP/IP; Routers; Switches; Modems; Hubs and Bridges.

Technical traits: IIS 6.0/7.X/8.X/10.X

PROFESSIONAL EXPERIENCE:

Confidential - Plano, TX

Network / System Engineer

Responsibilities:

  • Installation, configuration and support for Windows 2008/2012/2012 R2and 2016 servers.
  • Responsible for administrative and management tasks to maintain system operations, new server builds, maintaining system security and performance, and maintaining data integrity.
  • Troubleshoot server hardware issues such as boot problems, blue screens issues, source application performance problems and determine root-cause.
  • Involved in Scheduling Tasks, Monitoring Tasks, created alarms and Deploying load balancing, implementing Network security.
  • Involved in Customizing VM's (Memory, hard disk, NIC) and Analyzing log files, Resources utilizing monitoring.
  • Configured site-to-site and client VPNs and identify and resolve firewall and VPN connectivity issue
  • Implemented Salesforce marketing cloud 2.0 org.
  • Integrated with Salesforce by using Marketing Cloud connector (v5).
  • Handled code deployments using Marketing Cloud Tool.
  • Troubleshooting basic Network issues on Windows servers hosting Salesforce application.
  • Web Server Administration -IIS. Managing IIS 7.0/IIS 8.0/10.0 Web servers and hosted web sites.
  • Installing and configuring CA siteminder 12.51 on windows servers.
  • Engineering and supporting activities such as design and implementation of Windows-based .NET 3.5/4.0/4.5.2/4.6.1/4/6/2 web application solutions on Windows 2003/ 2008/2012/2012 R2/2016 Operating Systems.
  • Application troubleshooting on IIS 7.0/7.5/8.0/8.5/10.0 web servers and vendor application servers utilizing .NET 3.5/4.0/4.5.2/4.6.1/4.6.2 technologies.
  • Troubleshooting IIS related issues across all server environments.
  • Handled security vulnerabilities for both application and servers.
  • Following Change and Incident Management Procedures per Bank Policy for requested changes and potential problem incidents

Confidential - Dallas, TX

System Administrator

Responsibilities:

  • Installation, configuration and support for Windows 2008/2012/2012 R2and 2016 servers.
  • Responsible for administering and supporting Citrix server environment on Windows servers 2008/2012.
  • Upgrades and deployments will be doing through PowerShell scripts and Deployment Engine (DE).
  • Monitoring the Azure clusters health Pre and Post deployments.
  • Daily tasks included working with Citrix end users and working with application teams to install, improve or deploy updates to their applications installed in Citrix .
  • DDCs and PVS Serves were implemented in three different geographical regions and Wrote simplified scripts for automating installation of Citrix Provisioning Server hotfixes.
  • Creating and Managing Virtual Machines and Templates
  • Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS)
  • Configured Resource Pool, V Motion, Alerts, Alarms, NTP
  • Migrate Physical Servers to Virtual Server.
  • Migrating of Virtual Machines using V Motion
  • Performing Snapshots, Cloning, Cold Migrations and Hot Migrations
  • Creating Templates from VM’s, deploy VM’s from templates and allocate resources
  • Monitoring of Virtual Machine’s & ESX servers (CPU, Memory, Disk and Network Utilization) for Security.
  • Administration of production servers, network infrastructure that includes Windows administration of Domain controllers, Migration activities, IIS web servers, File and print servers and terminal servers.
  • Creating and Assigning user and group polices using IA&M, insurring traffic routing in and out of AWS VPC and enabling life-cycle policiies for migration of objects in different storage classes.
  • Upgraded MPLS to SDWAN through virtualization.
  • Handled the patching efforts for the infrastructure CI’s supported by our team and handled McAfee related issues that arose during patching which ended up in situations where we uninstalled and reinstalled, Enterprise Security Manager upgrade and registered the agent to an ESM Manager.
  • Implementation, configuration and deployment of cisco new generation firewall firepower 4120 to support vendor connectivity over IPsec tunnel.
  • Inline deployment of Cisco Firepower 4120 appliances including traffic filtering based on risk type and business relevances.
  • Configured and troubleshot type of routing to route traffic flow per customer requirement as primary, backup/load balanced and load splitting.
  • Performed the maintenance of Active Directory and Replication scheme, DNS/DHCP services and time services; wrote step-by-step procedures for implementing upgrades.
  • Created VIP(virtual servers), pools, nodes and applied iRules for virtual servers like cookie persistency and redirection of the URL.
  • Configured VLANs on a switch for inter-VLAN communication. Configured VLAN Trunking Protocol (VTP) on Core Switches. Configured various LAN switches such as CISCO CAT 2900, 3550, 4500, 6509 switches for STP, VTP Domain, VLAN, Trunking, Fast Ether Channel configuration.
  • Code deployment through replication software like repliweb, wansync.
  • Maintained ITSM remedy incident tickets as queue manager.
  • Analyzed Incident trends into problem management and executed permanent fixes.
  • Provided Tier 2 and Tier 3 technical operations support with zero escalations.
  • Managed Virtualization environment using VMware ESX 5.x, VMware V Sphere 5.x, Virtual Center, VI Client.
  • Administration and troubleshooting of ESX 5.x, vSphere 5.0, Virtual Center, VI Client.
  • Handled iLO/IMM/HPSMH troubleshooting and upgrades.
  • Acted as escalation point for troubleshooting advanced systems issues; consistently earned 100% issue-resolution scores.
  • Provided end user application software and operating system support.
  • Migrated Physical Servers to Virtual Server using VMware Converter (P2V Converter).
  • Implemented and maintained new and existing corporate production of VMware infrastructure clusters running on IBM X-series and HP server hardware.
  • Took care of Patch Management in ESX Server through Update Manager & Accessing the ESX Server using Putty.
  • Handled all kinds of Wintel and hardware issues.
  • Participated in on-call rotation requiring after hours and weekend availability.

Confidential - New Jersey, NJ

Windows/IIS Administrator

Responsibilities:

  • Installation, configuration and support for Windows 2008/2012 servers.
  • Responsible for administering and supporting Citrix server environment on Windows servers 2008/2012.
  • Administration of production servers, network infrastructure that includes Windows administration of Domain controllers, Migration activities, IIS web servers, File and print servers and terminal servers.
  • Implementation and maintenance of ISA server firewall with web filtering and Remote Access VPN.
  • Implemented and managed McAfee Antivirus EPO server and clients for LAN security.
  • Configured the security policies/ group policies and changing the registry to meet the required security for the organization. Responsible for third-level support for all server related issues.
  • Knowledge in AD architecture and infrastructure (LDAP, Directory Replication, group policy, security, schema changes, etc.).
  • Server Administration tasks for both Microsoft Windows 2003/2008 & Citrix Servers 4.5, 5.0 & Xen Server.
  • Responsible for month end usage reports for Citrix applications & Citrix Terminal server usage using Citrix Edgesite.
  • Resolving end user's issues within Citrix applications, Citrix Clients, and Terminal Server Applications.
  • Successfully migrated over 30 applications from Citrix Metaframe XP, 4.0, 4.5 into XenApp 6.5 encompassing 3 distinct geographic locations over 60 servers and 6 different farms.
  • Publish applications in presentation server and test the application for connectivity.
  • Expertise in troubleshooting and resolving issues in enterprise Citrix environment, Including Web Interface, application enumeration and performance issues, Printing and provisioning issues, for internal and external clients.
  • Configuring the project in deployment tools and managing the deployment across multiple hub using Jenkins and Ansible.
  • Performed Troubleshooting and monitoring of routing protocols such OSPF, EIGRP & BGP.
  • Designed OSPF Areas for reliable Access Distribution and for Core IP Routing.
  • Implemented traffic filters on Cisco routes using Standard & Extended access-list.
  • Installed and configured Routers, Bridges, Terminal Servers and CSU/DSU have to support WAN links.
  • Configuered standard and extended access-lists on network.
  • Configured and troubleshooting of HSRP on Cisco routers.
  • Installing, configuring and administering Jenkins CI tool on windows machines.
  • Worked with Agile practices using CI/CD pipelines, with Jenkins (Continuous Integration), Nexus for Maven Repository, Maven Builds, Artifactory, Junit testing, Puppet module tests and deployments using multiple Jenkins plugins.
  • Ensure security of data, network access and backup systems.
  • Migrated all the applications from IIS 6.0 to IIS 8.0/IIS 8.5.
  • Responsible for configuring IIS security and windows firewall rules.
  • Participated in complete system builds, upgrades, migrations, code deployments and patch management.
  • Implemented security policy and virus protection.
  • Administered change management related to server upgrades and software installation.
  • Prepared and maintained documentation of technologies, standards and procedures.
  • Configured Server Core; configured networking; security and system settings on Server Core.
  • Added and removed server roles and features; configured AD Domain Services roles; configured network
  • Infrastructure roles; configured file and print services; configured IIS7 on Server Core.
  • Added backup features and used unattend.xml files to automate Windows Server 2008 setup.
  • Active Directory management .
  • Automation of Regular tasks using Batch / Power shell scripts.
  • Coordinated with business analysts and project managers.
  • Managed software and configuration changes on Test and Production environments.
  • Troubleshot and diagnosed systems problems; Installed and configured varied applications.
  • Resolved all trading issues by coordinating with clients, dealers and internal units.
  • Analyzed causes of production problems and developed methods for improvement.
  • Managed daily modifications to support customer's business and technical specifications.
  • Maintaining the applications within in the scope Of SOX Compliance and audit.
  • Configured the backups and recovery plans for Windows based servers using windows server backup utility.
  • Provided end user application software and operating system support.
  • Installation and configuration of WINS, DNS, DHCP.
  • Deployment of Citrix hotfixes through SCCM.
  • Applied Services packs and patches on Windows servers.
  • Responsible for Virtual Server building using VMware.
  • Virtual Center Server and License Server Installation and Configuration.
  • Configured HA, DRS, Resource Pool and Managed the Cluster Level.
  • Migrated Physical Servers to Virtual Server using VMware Converter (P2V Converter)
  • Handled all kinds of Wintel and hardware issues.
  • Handled on-call as per requirement.

Confidential - Dallas, TX

Windows Engineer

Responsibilities:

  • Installation, configuration and administration of Windows 2003/2008 servers.
  • Managed Domain controllers and additional Domain Controllers.
  • Implemented Disaster Recovery in Windows 2003/2008 domains.
  • Configuration of Domain Naming server (DNS) and Dynamic hosting protocol (DHCP)
  • Created user accounts, Configuration of User profiles, created local and global groups and implemented group policies (GPO).
  • Installation, configuration and deployment of SQL server on Windows 2008 server.
  • Created templates and deployed virtual servers from templates.
  • Handled VM issues like Guest operating system disk expansion, adding CPU, increasing VM memory.
  • Configuration and managed remote installation services (RIS).
  • VMware tools upgrading and applying Windows patches on Windows servers.
  • Involved in data center migration project and converted physical server to virtual servers.
  • Handled the VMware solutions to support multiple storage connectivity options such as FC-SAN, iSCSI, NF(NAS) and internal storage.
  • Regular backup of SQL servers every day.
  • Taking backups IIS Metabases every day.
  • Worked on Report Generation activity using SCOM, Manage Engine Operations Manager.
  • Worked in SCOM implementation team.
  • Adding SSL s to websites.
  • Administration and setup print servers in Windows 2008 server.
  • Maintained documentation and process for supported systems and applications.

Confidential

Microsoft Enterprise Platforms Support

Responsibilities:

  • Installed, configured and managed Active Directory, DHCP, DNS, Windows 2003 and 2008 servers.
  • Windows patching for servers and updating Service Pack.
  • Vendor management: coordinated with the vendors for the issues related to the Servers.
  • Event Logs monitoring
  • Managed NTFS permissions on File server and shared folders.
  • Day-to-day support on Windows Server and backup/restoration
  • Resolved day to day issues related to Applications.
  • Troubleshooting of Server hardware and OS related issues.
  • Installed and configured servers.
  • Created and maintained user accounts.
  • Handled DNS, DHCP, Storage Server, ADS Servers.
  • Installed new / rebuilt existing servers and configured hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Dell servers, SCSI devices, HP, Xerox and Cannon Network Printers, D-Link print Server
  • Administered Windows Server 2003/08/2000 Active Directory, including Group Policy, creation and deletion of user accounts, managing access controls, and domain structure configuration.
  • Knowledge of remote/wireless connections, Citrix systems, Active Directory, Microsoft systems
  • Created test servers using Windows Server 2008. Experience with Active Directory.
  • Set up wireless print servers, and configured hardware routers.
  • Implemented and maintained new and existing corporate production, of VMware infrastructure clusters running on IBM X-series and HP server hardware.
  • Expertise in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management
  • Well versed with installing, maintaining/ configuring Windows 2003 & its shell variables, networks & equipment’s, DNS, DHCP, WINS, Port Tracking, Active Directory and Recovery Console etc.

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