FIELD IT ADMINISTRATOR Resume

SUMMARY

Highly Motivated and Dedicated, Excellent Communication. Strong Interpersonal Skills, Desire to Work to full Potential, Demonstrated Leadership Capacity, Strong numerical and analytical Skill. I am able to work with minimal supervision; I have excellent driving record as well as clear criminal record.

PROFESSIONAL EXPERIENCE

Confidential

FIELD IT ADMINISTRATOR

Responsibilities:

Onsite and Remote IT support for the Regional Cancer Care Associates of Maryland, which comprises 7 office locations in the state of Maryland.
My job was to install, setup and maintain all IT infrastructures in these locations, relate and support all customer IT applications and general client IT needs including vendor relations as it relates to client systems.
Remote IT systems infrastructure setup and support for COVID - 19 work at home preparedness for all essential employees.
Technology deployed includes but not limited to Windows Server Admin, Exchange 365, desktop support win7, win10, Win office, EMR System support, VPN, VLAN, RDP, PRINTERS, IP PHONES, COMPUTER HARDWARE, CABLE NETWORK.

Confidential

FIELD SERVICE ENGINEER

Responsibilities:

On-site Installation, Repairs and maintenance of Network Systems, wireless communication devices, Routers, Switches, Access Control Systems, CCTV, POS, Firewalls, Server Hardware, Structured Cabling, Multifunction Print, Scan, Fax. AV Conferencing Systems, UPS, NAS, Layer3 Surveillance System, Desktop Computer, T1 Extensions, VoIP and Virtualization, software installation and upgrade, face to face customer relations, new product and technology support.

Confidential

FIELD SERVICE ENGINEER

Responsibilities:

Supporting back-office network systems Installation, Servicing and repairs of POS Controllers, Client software, Desktop / Server Hardware, UPS Systems, Printers, Switches, Routers and Access Points, CCTV, DVR, Paging System and MS Windows Systems for Numerous client including, Walmart, Target, Home Depot, Xerox, Lexmark, HP, Microsoft, Omnicare, Recall, Hanover Insurance.

Confidential

CUSTOMER SERVICE ENGINEER

Responsibilities:

I was responsible for day to day on-site installation, Maintenance, Repair and Management of Automatic Teller Machine (ATM) and all the ATM computerized subsystems, including ATM to banking network and it security resolutions, Power system and backups.

Confidential

CUSTOMER SERVICE ENGINEER

Responsibilities:

On-site Installation, Repairs and maintenance of Xerox Multifunction Machines, Customer computer to Xerox Print server network resolution, software installation and upgrade, face to face customer relations, product and technology support.