Director of IT Resume

SUMMARY

Multitalented senior systems and network administrator with nearly 15 years of experience developing, implementing, and maintaining robust systems architectures and network infrastructures supporting business needs.
Demonstrated track record of selecting, developing, and enhancing technologies that provide the features and functionality necessary to effectively achieve business goals.
Adept at leveraging technical expertise to reach and maintain high standards for availability, performance, reliability, and security. Strong problem solver able to quickly identify the root cause of technical issues and support end users in resolving errors.
Outstanding technical project manager with a proven ability to lead technology deployments, refreshes, virtualizations, and upgrades.

TECHNICAL SKILLS

Networks / Systems: Hardware & Software Configuration, Systems Integration & Configuration, Router Configuration, Intrusion Detection Systems, Network Planning, Network Firewalls, P2P Networks, Internet Information Server, Switches & Hubs.

Media & Peripherals: Voice & Data, TCP / IP, Polycom

Hardware: IBM PCs & Compatible, SCSI & IDE Hard Drives, Cisco Routers & Switches, 3COM Switches & Hubs, Netgear Switches & Hubs, RAID Arrays, Printers, Scanners, Tape Drives, DELL PowerEdge Server, DELL Powervault MD 1000, SAN, HP Servers

Software: Check Point, Windows, MS Office, Office365 Suite, WordPerfect, FrontPage, IRC, Internet Explorer, FTP Servers, Symantec Endpoint Security, Backup Exec, HyperTerminal, Kermit, Acronis, Ultraback Gold, Microsoft Expression, Adobe Photoshop, MS Active Sync, WINZIP, CommVault, Microsoft Dynamics, IQMS, MS Exchange 2007, 2010, Blackberry Enterprise, Citrix Presentation Server, Office365 Administrator. Hyper V. VMware.

Operating Systems / Platforms: Windows NT / 95 / 98 / 2003 / 2007 / 2008 / 2012 , Server

Protocols / Services: TCP / IP, DHCP, DNS, NetBIOS, WINS

PROFESSIONAL EXPERIENCE

Confidential

Director of IT

Responsibilities:

Manage and organize IT - related projects
Prepare, maintain, and keep updated IT procedures and documentation related to processes and platform operations
Maintain and improve enterprise security
Maintain Hardware/Software vendor relations
Coordinate cloud infrastructure operations and ongoing migration of internal systems, applications and processes to our cloud-based infrastructure
Research and evaluate new technologies to be used as enhancements or upgrades to existing server, network, and other IT infrastructure equipment.
Work with the Operations team to establish IT policies, procedures and systems to support the implementation of strategies set by upper management
Identify the need for upgrades, configurations, or new systems and report to upper management
Internal team projects as needed

Confidential, Boca Raton, Florida

Systems/Network Administrator

Responsibilities:

Eliminated issues with communication and power at the disaster recovery site by integrating a backup generator and backup internet line.
Effectively utilized the Spiceworks help desk with network monitoring ability.
Improved account security, administration procedures by reviewing and recommending changes using group policy.
Developed and optimized IT training in alignment with the company’s evolving needs using office365 training.
Reconfigured the co-location facility for redundant DR site.
Managed the IT budget by pooling resources, sharing services throughout the business to keep cost down.

Confidential, Boca Raton, Florida

Network Administrator

Responsibilities:

Enforced network security, effectively protecting users from malware, rootkits, zero-day attacks, spyware, and other complex, sophisticated threats.
Eliminated a large portion of IT costs, lowered downtime, increased the speed of server deployment, and optimized efficiencies by deploying Microsoft Hyper-V and VMware Server.
Introduced remote desktop capabilities by integrating virtual desktops and applications.
Coordinated deployment of Mac Pro server into Active Directory.
Streamlined patch management via Microsoft Windows Update Server.

Confidential, West Palm Beach, Florida

Network Engineer

Responsibilities:

Ensured delivery of effective remote support services for a wide variety of nationally distributed clients.
Maintained a highly complex structure of organizational units, group memberships, file permissions requests, and group policy logon scripts in Active Directory, divided by the needs of individual departments.
Assured seamless functionality for all users by troubleshooting and resolving issues with account administration and end user systems.

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