SUMMARY

• Multi - certified (MCSE, MCSA, CCNA, CCNP, VCP-NV, VCP-DCV, Cloud+, ITILv3, AZ-103) with all listed certifications as active.
• Strong expertise in azure cloud computing, cisco network administration, and windows server system administration, managing server infrastructures, data center operations, and cloud administration.
• Adept at coordinating IT resources, as well as the administration of process and workflow to maximize performance and implantation of the ITIL framework.
• Skilled hands-on manager with an extensive background in the development, implementation and administration of systems and network infrastructure.
• Language skills that include fluency in Spanish.

TECHNICAL SKILLS

Software / Platforms: Windows Server, Microsoft Hyper-V, VMWare, Azure, Azure AD, Docker, O365, SharePoint

Networking: LAN, WAN, DNS, DHCP, Routing, Switching, Firewalls, Wireless, VLAN, RIP, EIGRP, OSPF, Trunking, VTP, VPN, STP, ACLs, HSRP, Vrf-Lite, GRE, Cisco, TCP/IP Stack, OSI Model, HTTP, HTTPS, SMTP, SNMP, SSL, SSH, Telnet, FTP, TFTP, Wireshark, etc.

Windows Server: Active Directory, DNS, DHCP, File Servers, FSRM, VPN, Group Policies, Sites and Services, Print Server, SMTP Relay, IIS, SQL, DFS, Azure Connect, WSUS, Windows Defender, Windows Firewall, Windows Backup, IPAM, Certificate Authority, Domain Controller, etc.

Infrastructure: SAN (iSCSI, Fibre Channel, NSF, SMB, VSAN), NAS, JBOD, DFS, Storage Spaces Direct, Blob

Backup/Disaster Recovery: Tape/Disk/Cloud, BackupExec, Veeam, Acronis, Azure Backup

Security: Sophos, Comodo/Itarian, Symantec Endpoint Protection, CheckPoint Appliances, Barracuda Appliances, Dell SonicWall

Scripting: Bash, Command Line, Powershell, Python

Coding: C++, PHP, Python

PROFESSIONAL EXPERIENCE

Confidential | Boca Raton, FL

System and Network Manager

Responsibilities:

• Manage and deliver technical support for company's enterprise and data center, developing and instituting solutions that meet organizational business requirements. Operated Windows Active Directory based environment and Dell EMC SAN based storage solution. Managed Hyper-V failover clusters for high availability and a Veeam backup and replication DR solution.
• Provided recommendations on potential upgrades and the latest technology designed to enhance systems and network infrastructure. Implemented security endpoints such as Itarian (Comodo ITSM) and platforms such as SysAid (ticket and management platform.)
• As primary network engineer, manage and maintain all network assets. Directed and handled the migration from an HP/3com based switching environment to a Cisco VRF EIGRP catalyst and nexus routing and switching full-mesh 3-tier hierarchical core network with HSRP redundancy. Achieved full redundancy and drastically increased available network resources and bandwidth.
• Maintained network connections and remote sites via site-to-site tunnels, MPLS, VPNs using both clustered CheckPoint firewall appliances and Cisco MPLS circuits. Optimized routing protocols such as EIGRP for best path selection and maximized bandwidth and throughput. Implemented DNS, DHCP, VLANs, ACLs, HSRP, SNMP, TACACS and all LAN and WAN protocols.
• Led the migration from an on-site solution to an Azure cloud-based data center. Configured and managed Azure Site Recovery, Storage Accounts with functioning blob accounts for business continuity and disaster recovery, as well as Azure Gateway connections forming a site-to-site connection back to the on-premise data center.
• Manage technological and labor resources to deliver quality results for the business. Engineered novel automation and scripted deployment methods which saved over 90% workforce labor and time, enabling time and labor resources to be reallocated where it mattered most.
• Generated significant cost savings through innovative solutions and departmental and company-wide adoption of best practices that improved efficiency and effectiveness. Including the implementation of automation and orchestration systems, such as using group policies, powershell, command line, and modernizing processes from manual labor to remote procedures.

Confidential | Boca Raton, FL

System and Network Manager

Responsibilities:

• Provided small business clients with recommendations on IT solutions that best suited their needs, managing implementation and technical support.
• Oversaw the upgrade of legacy network infrastructure to newer equipment and software platforms. Upgraded existing Windows Server and Active Directory environments to latest releases.
• Identified and communications network deficiencies and areas of improvement, leading the implementation of changes and user training.
• Improved security vulnerabilities and implemented business continuity plans, including firewalls, security endpoints, host-based firewalls, backup solutions, redundancy and high availability.

Confidential | Miami, FL

NETWORK SPECIALIST

Responsibilities:

• Served as MSP network administrator for clients across multiple industries, including insurance, legal, distribution, manufacturing, media, medical and public recreation.
• Delivered first-tier and escalated IT Support, which entailed system troubleshooting, server administration and network installations.
• Executed the implementation and upgrade of hardware and software, mass deployments and active directory administration, as well as backup systems and disaster recovery. Configured a wide range of different solutions, such as Hyper-V, VMWare, Cisco, Barracuda, SonicWall, Endpoint Protection, and many more.