OBJECTIVE

• I enjoy captivating my yearning to continually challenge myself, learn and enhance my technical skillset as well as benefit from my prior job skills, versatility and ability to learn fast.

SUMMARY

• Worked as the Confidential ADA and WCAG Accessibility Expert for the Confidential . Provided training across Alaska, initiated training programs, facilitated presentations, and published a book on WCAG Programming for Accessibility through the University of Alaska.
• Experienced in managing and leading employees in IT. Management experience includes direct and indirect management.
• Software Development Lifecycle oversight providing scalable software models.
• Developed, managed, implemented, and led large - scale State, Departmental, and divisional change initiatives.
• Experience in managing relationships and information sharing, liaison between CEO, business, clients, and technical teams.
• Chaired the Alaska Internet Services Functional Work Group; creating policies and procedures that impact the entire States workforce (40k+/- employees, 4k+/- Information Technology staff).
• Public speaking and presentations.
• Employee management experience in overseeing in-house developers, remote diversified teams, contract developers, interns, and union employees.
• Management of both large and small teams; 10 direct reports, and supervision of upwards of 90 dotted-line employees for annual project cycles doing QA.
• High Integrity, experience with confidentiality.
• Management processes, employee hiring, firing, work coaching, team empowerment, and goal orientations.
• Experience in IT budget responsibility (2.5M regular annual budget), project contract budgets (upwards 2M+), and experience in being backup for the CFO.
• Experience with large procurements, and contract processing.
• Requests for Proposal for projects costing upwards of over 2M to implement.
• Oversight of multiple facets of Information Technology processes.
• Experience creating systems that have cost upwards to 6M to implement, and then saved over 30M in operational costs.
• Driven self-innovation projects that have saved over 10M in operational costs.
• Job-automation and innovation techniques.
• Representation in planning committees including multi-state governmental representatives to determine regulations on eSignatures.
• Solid technical core, including over 10 years’ experience working in Information Technology as a software developer working on the Microsoft Technology Stack.
• Over ten years of experience in all layers of development.
• Over ten years of experience doing end-to-end custom software development.
• Over ten years of experience system architecture, SDLC processes.
• Experience with multiple types of methodologies: Kanban, Agile, Waterfall, XP
• Understanding and familiarity with continuous improvement techniques and decision making processes.
• Honed Customer Relationship Management skills.

PROFESSIONAL EXPERIENCE

Senior Application Engineer

Confidential, Westlake TX

Responsibilities:

• Software development on custom built systems utilizing agile methodologies.
• Representing organization at “Hackathon”.
• Being mentored and trained on management methodologies, process improvement, and lean principles.

Systems Services Support Analyst

Confidential, Westlake TX

Responsibilities:

• My main role is to provide internal customer technical support and guidance on a variety of ALM platform technologies supporting development work within the agency.
• ALM platform technologies include Confluence, Rational Team Concert, Quality Center, Tasktop, Clearcase, Nexus, Jenkins, Sonar, JIRA, and Troux.
• This is done by doing server analyst work for Windows and Linux Servers and systems for first level analysis, troubleshooting and system repair.
• Multiple self-initiated projects including job automation with HP Operations Orchestration, desktop and web programming, creation of custom e-learning materials to automate manual training processes.

Information Technology Services Manager

Confidential

Responsibilities:

• On hire there were over 35 systems, custom built in production, each with their own database. Database schemas were webbed; systems contained over 80% data redundancy from one to another. My accomplished goals included reducing the number of systems and databases, creating common programmed frameworks and processes and reductions in overall maintenance to achieve better programmer ROI on new development efforts.
• Supervised regionally diverse teams doing support, maintenance, custom programming. Responsible for all IT functions within agency, budget, procurement, contracts, full supervisory duties.
• Lead employees, coach, mentor, train. Oversight of all custom built systems within the organization. Hands-on development work, in the trenches with the teams, I guided and assisted in framework development and full end-to-end IT processes.
• Guided developers on an overhaul project with the internet/intranet presence, modifications of over 5000 pages in a two-month period, implementing HTML5 technologies to reduce overall page counts by 3500 and maintaining the same content as prior.
• Created short-term and long-term roadmaps, oversaw contracts and procurements. Projects included system specifications for reduction in over 30 custom build systems redeveloped into 2 cross-agency systems for better communication, reporting, and effective work processes.