PROFESSIONAL PROFILE:

Proficient and experienced Information Technology professional possessing strong critical thinking, analytic and problems solving skills to scope, conceptualize, prioritize and manage requirements for better architecture and designs. Pursing career opportunity to utilize acquired skillset in forecasting vulnerabilities across networks, cultivating growth & development through and comprehensive collaboration to ensure network superiority.

TECHNICAL PROFICIENCIES:

• LAN Switching Technologies Proficient in 4G LTE Call Flows
• MySQL
• MongoDB
• Galera
• IP Routing Technologies
• Linux Administration
• Openstack Administration
• In Depth Knowledge of The OSI Model
• Trend Analysis
• Monitoring and identifying Network Vulnerabilities
• AWS Cloud Proficient
• Cloud Platform Fundamentals (Iaas, SaaS, PaaS) Virtualization, SDN, NFV
• IP Multimedia Subsystem Network Architecture
• General understanding - Javascript & Python
• IP routing, MPLS, VPLS, L2/L3 VPNs and QoS
• Knowledge and understanding of TCP/IP, TCP, UDP, DNS, DHCP, ICMP, POP, SMTP, FTP, HTTP, LDAP, TFTP, TELNET, SSH
• Experience implementing and supporting Cisco and Juniper network technologies

PROFESSIONAL EXPERIENCE:

Cloud Solutions Architect

Confidential

Responsibilities:

• Collaborative efforts on technical and VCP product assistance requests from customers (tenants) through assignments, tickets, emails, phone calls, and Slack/MatterMost communication
• Performed Tenant onboarding
• Created User Accounts, Roles and granting required access Permissions and Privileges to the users.
• Configured and managed Virtual Private Cloud (VPC), Public and Private Subnets, Security Groups, and networks.
• Performed Deployment planning
• Performed Customer Consulting
• Designed and implemented monitoring checks and tests to ensure cloud services functionality and reliability
• Performed patching, upgrade and migration of multiple developments, test and production databases
• Administered and managed multiple cloud deployments, including software applications such as AWS and Redhat openstack for monitoring and metering as well as all other operational cloud platform services such as auto - remediation and service status API’s.
• Utilitized such tools as Github,Atom,Secure CRT,Vagrant, and Xterm on a daily basis to help maintain and troubleshoot any issues with the cloud.
• Status each stack performing health checks
• Built highly scalable and high performance architecture for Confidential Cloud Platform.
• Provided Tier II/Tier III support for VZW applications
• Involved in the 24X7-support rotation for all the Production, Test, and Development databases.
• Responsible for Data Extraction, Data Compilation, Data Analysis, Data Manipulation and Data Validation using SQL queries in an MS SQL Server environment.
• Documenting information on a daily basis

Network Engineer

Confidential

Responsibilities:

• Collected, analyzed, and reported performance results on the IMS Core to identify potentially problematic trends.
• Notified Network organizations to drive resolution pro- actively and mitigate the risk of nationwide 4G outages.
• Monitored and built performance reports showing the daily/weekly/monthly performance of the IMS Core.
• Analyzed data collected and report findings
• Utilized monitoring and alarming tools, such as: RTT, VSM, and NET SCOUT to capture and report IMS Core alarms to the System Performance teams and IMS Operations.
• Worked in a fast paced environment to troubleshoot layer 2 and layer 3
• Routing and switching issues on the network.
• Triaged and opened RMA tickets with vendors and worked with them to do end to end testing.
• Worked on weekly maintenance Change Controls to upgrade and repair equipment.
• Documenting core impacting events and opening troubleshooting bridges to work towards solutions

Systems technician

Confidential

Responsibilities:

• Tracked, maintained, and troubleshooted issues mainly with Cisco and Juniper routers.
• Worked directly with both vendor engineers to troubleshoot and escalate issues.
• Logging into routers statusing router links
• Performing Health checks
• Pulling ip tables, pcaps, and traceroutes to troubleshoot issues
• Worked in a fast paced environment to troubleshoot layer 2 and layer 3
• Documenting information on a daily basis

Sr. NOC Analyst

Confidential

Responsibilities:

• Troubleshoot network to support Client’s voice, video and IP-data traffic.
• Manage personnel notifications during outages and provided updates.
• Monitored Confidential switching network of all alarms from a centralized Network Operations Center.
• Detected and analyzed network issues. IP routing, MPLS, VPLS, L2/L3 VPNs and QoS.
• Opened telco remedy tickets, tracked issues, and performed end to end testing to troubleshoot network issues.
• Logging into routers statusing router links
• Performing Health checks
• Documenting information on a daily basis

Associate NOC Analyst

Confidential

Responsibilities:

• Troubleshoot network to support Client’s voice, video and IP-data traffic.
• Manage personnel notifications during outages and provide updates.
• Monitored Confidential switching network of all alarms from a centralized Network Operations Center.
• Detected and analyzed network issues. IP routing, MPLS, VPLS, L2/L3 VPNs and QoS.
• Opened telco remedy tickets, and tracked issues
• Logging into routers statusing router links
• Performing Health checks
• Documenting information on a daily basis

IOS repair technician

Confidential

Responsibilities:

• Performs on-site repair and preventive maintenance on personal computers.
• Reworks medical electronic systems returned from field service.
• Performing partial disassembly, modification of subassemblies, addition of new assemblies, and complete system test and repackaging according to procedures.
• Reimage CU’s, perform virus scans, and troubleshoot problems.
• Work with SAP system to input information in place.
• Follow up on support tickets and solve problems.
• Electromechanical assembly and test of medical devices.
• Demonstrate Soldering ability with modern no-clean materials.
• Manual dexterity with small to medium assemblies including wiring harnesses and soldering, metal and plastic enclosures with gasket seals using threaded fasteners, with manual and power tools, torque drivers etc.
• Familiar with ESD preventive procedures.
• Familiar with electromechanical medical device
• FDA cGMP procedures. Ability to operate computer controlled automated electronic test equipment.