SUMMARY

• An Information Systems Professional with comprehensive experience in Telecom systems analysis and application development experience in COBOL, DB2, and MVS Batch operating systems in a mainframe environment.
• Skilled in all aspects of project management. In - depth knowledge of IBM Content Manager OnDemand (CMOD) support, and administration.
• Proficient with HP Exstream Dialogue for document creation. Possesses strong problem solving, and analytical skills.

TECHNICAL SKILLS

Hardware: IBM System 390, IBM PC’s and compatibles

Software: IBM Content Manager OnDemand v7, v8.5, v9.5, z/OS, AFP (Advanced Function Printing), PDF, UNIX, DB2, Oracle, File-Aid, Syncsort, NDM, XMIT, Comparex, MS Excel, MS Access, MS Word, MS PowerPoint, Visio, Word, Lotus Notes, HP Exstream Dialogue, GIT, Eclipse, Onestash.

Languages: COBOL, SQL, JCL

PROFESSIONAL EXPERIENCE

Confidential, Warren, NJ

Senior Systems Engineer

Responsibilities:

• Developed, maintained, and provided support of Billing applications using HP Exstream Dialogue for creation of the customer bill statements and over 100 letter types in AFP format. Maintained COBOL programs as well as Linux processing environment.
• IBM Content Manager OnDemand v9.5 (CMOD) Applications Administrator - responsible for system development including creation of folders, applications, app-groups, storage sets and server printers as well as maintenance, upgrades, error correction and support, document loads, and some user access. Responsible for the integrity of 17 years storage of over 105 Million customer monthly bills and letters across 3 data centers; over 40 Terabytes of DASD and 200 TB of Tape storage using OAM. Also responsible for running queries, defining indexes, document retrievals, and reprint processing.
• Managed the OnDemand migration to version 7 including migrating indexes, environment setup, testing, and issue resolution. Worked closely with IBM migration team, developers, and support teams. IBM said it was one of the fastest and most organized migrations they had participated in.
• Led the Operations Support - track issues, assigned resources, trained junior team members, approved code changes, and promoted code to production. Interviewed, and managed 2 consultants for the team.
• Expert in AFP structured fields, indexing, and Tag Logical Elements (TLEs).
• Familiar with OAM (Object Access Method) and setting management classes for retention of stored objects.
• Setup OD and loaded PDF documents from legacy Telecom companies into CMOD archive.
• Interviewed candidates to work as contractors to support development projects.
• Created program to extract customer bills and format them for Collections Debt Sale. This process saves the company more than $24 Million annually. Modified same process to use for Legal Dept. extracts which saves hundreds of hours and eliminates manual efforts. Debt sales are quarterly. Legal requests periodic.
• DOJO - an immersion center where dedicated product teams go to for a 6 week engagement to accelerate the adoption of modern engineering practices. We converted the Debt Sale process to JAVA using Eclipse.

Confidential, Edison, NJ

Senior Consultant

Responsibilities:

• Designed and coded UIM application programs in COBOL and DB2 that interfaced with OnDemand to allow for archival and retrieval of customer bills in AFP format.
• Created programs using OnDemand APIs to establish a customer bill reprints process that retrieved bill statements, added a cover page, and transmitted to the print vendor. The Reprint process drives all customer reprints.
• Used Custom Statement Formatter (CSF) to design customer bill statements.
• Implemented High Performance Compression which produced an 8:1 DASD savings.
• Designed and implemented collection and security exits, and tested object expiration using OSMC.

Confidential, Philadelphia, PA

Senior Consultant

Responsibilities:

• Led the design and delivery of monthly billing system changes using COBOL and DB2.
• Analyzed and tested code changes for Y2K compliance, ensuring system integrity.
• Converted billing applications to LE COBOL (Language Environment) and improved system operations.
• Improved an online area code and exchange management system and added threshold warning alerts.

Confidential, Mountain Lakes, NJ

Consultant

Responsibilities:

• Team Lead of the release testing team for the Residential Marketing Management System (RMMS). Responsibilities included assessing client needs, developing action plans, delegating team assignments to complete goals, testing program changes prior to production installation, maintaining testing libraries and platforms, reviewing test plans and results and tracking Production Change Requests (PCRs).
• Created database using MS-Access for tracking all PCRs
• Assisted in the revision of software development processes which resulted in faster delivery and greater client satisfaction.

Confidential, Philadelphia, PA

Systems Analyst

Responsibilities:

• Worked on the Signaling Engineering & Administration System (SEAS), a BELLCORE product, handling network operations and maintenance support of a Signaling System 7 (SS7) switching network.
• Monitored network traffic and circuits (SCPs - Signal Control Points, and STPs - Signal Transfer Points) using NetView and IMS systems.
• Coordinated system availability, resized databases, and tested and installed software releases.