Windows Embedded Release Manager vendor Resume

SUMMARY

A dynamic technology professional with extensive global experience in enterprise software project execution.
Comfortable communicating with technical & business people of all levels and skill - sets.
My roles have varied from developer, analyst, team lead, performance testing management, application architect, project management, 24-hour on-call and software release implementation across multiple hardware/software platforms & time-zones.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Windows Embedded Release Manager vendor

Responsibilities:

Managed monthly “Windows-Update” items for Windows Operating Systems.
Published Windows Embedded releases to MOO, MyOEM, Download Center, WEDU, MSDN, Windows Premium Source & Connect.
Ensured Confidential policy & legal standards were followed
Led bug triage/status meeting utilizing TFS (ownership), VSTS/VSO and SharePoint (ownership).
Coordinated & validated Windows KB support article publishing
Published upcoming Windows Embedded/IOT release schedules
Coordinated Release archiving per Confidential standards
Created complete Windows Embedded DVD release history for prior 15 years.
Functional and operational ownership of WEDU application & virtual servers.
Responded promptly to Confidential global TAM and customer service queries.

Confidential

MS Learning Project Manager vendor

Responsibilities:

Created, managed & tracked project plan for this SharePoint based application.
Scrum process was used with daily meetings held in the morning and evening.
Coordinated with multiple vendors (onshore & offshore) for business and technical requirements balanced against project timelines.
Managed software bug tracking with daily triage and build management/scheduling.
Managed project scope & Change Request (CR) processing.
Created Communication, Issue & Risk mitigation plans.
Planned UAT deployment & testing priorities with business & technical coordination.
Coordinated emergency (hotfix) software changes with Confidential operations team.
Ensured all project sponsors and relevant stakeholders were informed of project status.

Confidential

Retail Enterprise Architect

Responsibilities:

Architected technical solutions for retail banking business users.
Reviewed business requirements and use cases.
Architect and Project Management for enterprise projects.
Ensured architectural standards were adhered to for all new projects and are designed in the most cost-effective manner.
Communicated technical approach to business & technical teams.

Call Center Application Architect

Confidential

Responsibilities:

Overall Architect for the Siebel-7 browser based application. This involved UNIX, Windows and Mainframe applications with extensive network design requirements.
Collaborated with the Infrastructure & UNIX Teams to design the AIX virtual LPAR server, Load Balancer strategy and network configurations
Provided technical and business feedback/approval for business requirements, functional & design specifications, including coding standards.
Provided guidance for performance testing targets.
Production deployment plan preparation, review, execution, monitoring and executive status.
Ensured all documentation standards were followed for production support and disaster recovery. Participated in disaster recovery validation.
Primary application contact for business users with production support issues.
Designed & developed 3 MQ Series applications and real-time monitoring application.
Coordinated, approved and scheduled all DB2 database changes, including Siebel & IBM vendors.
Coordinated bug/defect prioritization and managed the UAT/performance environment.
Conducted job interviews for onshore & offshore development positions.