Senior SAN storage specialist Resume

OBJECTIVE

Technically sophisticated IT professional with solid history of effective design and management of data storage and recovery processes. Proficient in the analysis of customer requirements and the development, purchase and implementations of systems to realize objectives. Well - versed with EMC storage arrays in a Brocade and CISCO switched fabric environment. Applies software and hardware design, installation, administration and configuration knowledge to provide support and increase productivity.

TECHNICAL SKILLS

Dell Equalogic Arrays, EMC Clarion, DMX, VMAX, VMAX3, VNX.
Network Storage Solutions, Backup & Recovery Strategies, Team Building, Systems Integration, Quality Process Management, Process Documentation, Project Management, Troubleshooting & Problem Resolution, User & Technical Training, 24x7 SupportTECHNICAL PROFICIENCIES, Operating Systems: UNIX; AIX 5.1, 5.2, 5.3;, LINUX; HP-UX; Dynix PTX/ Confidential Sequent;, Microsoft Windows NT, 2000, XP, Vista; MS, DOS; Novell NetWare 3.11, Protocols: TCP/IP, DNS, DHCP, WINS, HTTP, FC, F5, NFS, UDP, FTP, LAN, Netbios, NetBEUI
EMC Unisphere, Snapview, SRDF, ControlCenter & Workload Analyzer, Storage Scope, SYMCLI, EMC Powerpath, Timefinder, EMC Solutions Enabler, Navisphere Manager, Sanscreen, Onaro, Fabric Manager, Webtools, Veritas LVM, Netbackup, HP LVM, MC Service Guard, Ignite, PV Links, HP CDE, MS Office Suite, Word, Excel, Visio, MS Project, AccessLanguages: Perl, Korn Shell, DOS Batch Programming
SANs, EMC and Confidential disk arrays, Fiber cabling, HBA, GBIC, Brocade & Cisco switches, HP and Confidential Servers, Dell Laptop and PCs, Tape Drives, Routers, Printers, LAN and WAN expertiseFirmware upgrades knowledge
FTP servers knowledge
Performance testing
User account creation
Decisive Superb interpersonal skills

PROFESSIONAL EXPERIENCE

Senior SAN storage specialist

Confidential

Responsibilities:

Supported and managed on-going operations of 48+ PB of EMC Symmetrix, EMC Clariion, and Dell Equalogic.
Performed 7x24 on-call rotation schedules. Capable of working with minimal supervision.
Trained new hires in Confidential processes, expectations, documentation, and resolving access issues.
Expert in the implementation and use of Dell Equalogic and EMC Symmetrix storage solutions.
Managed and delivered storage provisioning requests in accordance with service level commitments.
Tasks included mapping, masking and zoning of storage to various O/S platforms, i.e., Windows, VMware, Linux, AIX, SUN, and HP.
SR Change management, Incident, and PM management. Performed troubleshooting of ESAN connectivity issues.
Identified root cause and contacted appropriate SA IT department to request server hardware replacement.
Provided consultation and training to partner organizations regarding SAN capabilities and server side interface for installations, configurations, and problem determination. Created word templates to standardize SR resolution changes.
Attended weekly team and Confidential meetings with goals to minimize resolution time of SR and PM requests.
Performed EMC and Dell disk firmware, and Group upgrades. Snap creation with customer agreed outage windows.

SAN Storage specialist

Confidential

Responsibilities:

Supported and managed on-going operations of 23+ PB of EMC Symmetrix, EMC Clariion, and Confidential XIV storage.
Responsible for 7x24 on-call rotation schedules and received recognition awards for customer service support and system deployment.

Computing Systems Administrator

Confidential

Responsibilities:

Plan, manage, and support all systems and activities related to AIX operating system.
Ensure proper configuration and establish procedures for installation of applications to system.
Document and disseminate policies for access management.
Oversee cross-training of colleagues in AIX and UNIX-based systems.
Interact with users and technicians to assess and troubleshoot system errors.
Coordinate problem resolution with internal staff and appropriate vendors.
Prepare and present system performance and resolution statistics to senior management.