Performance Engineer Resume
West Des Moines, IA
SUMMARY
- Solution engineer of customized information technology applications and platforms.
TECHNICAL SKILLS
Operating Systems: Alpine, Red Hat, Solaris, Windows
Cloud Platforms: Amazon Web Services, Google Cloud Platform, Microsoft Azure, Red Hat OpenShift
Applications: Apache, Aspect, Confidential, Axway, Business Intelligence, Cognos, Fusion Middleware, Informatica, Maven, Nuance, OpenVPN, Siemens, SteelCentral, Tomcat, WebLogic, WebSphere, VMware, Verint
Languages: Bash, C/C++, Cleo, Eclipse, Java, .NET, OpenGL, OpenSSL, Orchestration Designer, Pro*C/C++, Python, SQL, Vectors
Management Standards: Agile, AT&T Best Business Practices, Federal Information Processing Standards (FIPS), ITIL, Payment Card Industry Data Security Standard (PCI DSS), Protected Health Information (PHI)
Communication Protocols: Address Resolution Protocol (ARP), Domain Name System (DNS), Ethernet, File Transfer Protocol (FTP), Hyper Text Transfer Protocol (HTTP), Internet Protocol (IP), OpenVPN, Session Initiation Protocol (SIP), Server Message Block (SMB), Simple Mail Transfer Protocol (SMTP), SQL*Net, Signaling System 7 (SS7), Transmission Control Protocol (TCP), Transport Layer Security (TLS), Voice over IP (VoIP)
Database: Access, Informix, Microsoft SQL Server, NTFS, Oracle, PostgreSQL, SGML, Sybase, TIFF, Veritas
PROFESSIONAL EXPERIENCE
Confidential, West Des Moines, IA
Performance Engineer
Responsibilities:
- Thousands of application containers monitored using SteelCentral and SNMP
- Implemented or filed over 5 performance enhancing changes per month, many enterprise wide
- Improvement of change management process
- Deployed SteelCentral and Splunk across the enterprise
Middleware Engineer
Confidential
Responsibilities:
- Delivered a redesigned system based on Solaris 11
- Created standardized server templates with automation
- Improved release management with Remedy and Serena
Confidential, Northbrook, IL
Solution Engineer
Responsibilities:
- Implemented a natural language speech recognition automatic bank teller application
- Designed and sold a state of the art order and payment processing solution
- Delivered a load balanced and fault tolerant multiple site call center with SS7 integration
- Contact center design with skills based routing of voice, email, text, and fax
Confidential, West Des Moines, IA
Network Engineer
Responsibilities:
- Implemented an Aspect workforce management solution
- Engineered a corporate phonebook leveraging Active Directory
- Audited vendor contracts obtaining free of charge services
Confidential
Programmer
Responsibilities:
- Released Common Security Service, an enterprise identity management system
- Implemented a high availability cluster for the Common Security Service
- Delivered new features and bug fixes on LifeKeeper a clustering product for Windows and Unix
- Designed and coded real time 24/7 business reporting applications