System Analyst Resume GA - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential, GA

System Analyst

Responsibilities:

As a analyst/technician worked on site in cable management and installation for various networking components including routers, switches, access points and IP based security cameras.
Performed network scanning of entire network being a medium - sized LAN with close to a hundred devices to ensure proper working of all network components.
Performed on-site liaison duties with remote IT groups while troubleshooting networks and deploying firewalls.
Performed troubleshooting on site for no service calls as well as diagnosing outages on networking devices including printers. Remediation tools utilized include Angry IP network scanner and windows command prompt console.

Confidential, Atlanta

Installation Technician

Responsibilities:

Daily installation of broadband Services on the IP platform in both residential and business settings.
Troubleshoot basic network, software and printing problems.
Configured Wi-Fi settings via router GUI settings, disabling deprecated security and encryption settings to ensure standard security settings. Proprietary routers and IP based device from various vendors including Arris, Cisco and Motorola.
Perform virus detection and removal.
Technical support and customer service in troubleshooting service malfunctions and general solutions via phone and in person.