System Engineer Resume

OBJECTIVE:

Under graduate in Computers Application with 2 year of experience in Desktop Support Engineer.
Seeking a challenging position in a reputed organization in the field of IT.

TECHNICAL SKILLS

Configuration, installation and troubleshooting of Desktop and laptops.
Configuration of Routing Protocol: STATIC, RIPv2, EIGRP, OSPF.
Good Knowledge of Standard & Extended ACL.
Good Knowledge of NAT & PAT.
Implementing LAN and WAN Connection Using SWITCHES and ROUTERS.
Configuration and Troubleshooting VLAN, TRUNKING, STP & IP Address Issues.
Good Knowledge of TCP/IP, DNS, DHCP, WINS, RAS.
Hands on experience in Installation configuring & administering Windows Server 2003, Windows Server 2008, Windows Server 2012.
Active Directory Installation, Implementing DNS Server, creating Windows 2003, 2008, 2012 Domain.
Good Knowledge of Installation, Configuration and Troubleshooting of Domain Controller.
Good knowledge about MS Exchange Server 2003.
Creation and management of Domain and user accounts as well as assign access rights and permission.
Good Knowledge about Installation and configuration of Exchange Server.
Good knowledge about Forest, Tree and Domain infrastructure.

PROFESSIONAL EXPERIENCE

Confidential

System Engineer

Responsibilities:

Computer Hardware & Networking where Planning, Implementation, Administration and troubleshooting are involved with multiple platforms of OS viz., Microsoft Windows XP, Server 2003,Server 2008, Server 2012, Windows 7, 8. 8.1, 10.
Installation of Biometric attendance System.
Maintenance of computer hardware systems and system assembly.
Responsible for maintenance of all desktops, printers, switches and all other n/w equipments.
Configuration, installation and troubleshooting of Desktop and laptops.
Cabling, crimping, punching with I/O box and testing.
Installing and updating different type software including antivirus.
Solving the issue related to different corruption and ensures minimum data loss.
Installation of MS - office, Configuration of Outlook and Other Softwares.
Mean time to repair - Onsite analysis, diagnosis and resolution of Desktop, Printer and other problems for end user.
Troubleshooting problem related to LAN, WAN, INTERNET.
Provided the Remote support using following software Team Viewer, Ammyy Admin Anydesk Software, Remote Desktop.
Develop trends by monitoring and analyzing incoming calls, problems and support requests.
Installation of Data card Like Tata photon+ and Reliance Net connect etc.
Installation & Configuration of Network printers & Scanner and its troubleshooting.
Server Rack and Network Rack, Structured Cable Management.