Technology Director Resume Melissa, Tx - Hire IT People

SUMMARY

I am a highly motivated Technology Director with 6 years of management and 8 years technology experience from help desk, networking, windows server and virtual server implementations.
I am an USAF Veteran and extremely passionate in streamlining budget and policies to implement a stronger more efficient technology department.
I can design AV, network and digital infrastructures from new construction design and implementation to remodeling or refreshing.
I am also very proficient in budgeting, forecasting and planning. I like to run an extremely educated and customer service oriented team that provides premier support the staff and clients we serve.
I am 2 classes away from my Masters in Information Technology Project Management, due to complete in September 2020.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Technology Director

Confidential | Melissa, Tx

Responsibilities:

6 years of design and implementation of Network, AV and technical designs.
6 years of managing yearly budget
Manage and design internal and external fiber network.
9 years Project Management
6 years SOP’s, Cyber Security Policies, AUP’s and Business Optimization
Develop training programs for staff
Manage and design data-center, operating system deployments, disaster recovery planning, and network implementations.
Provide professional development for staff to keep them up-to-date on current technology and standards.
5 years Microsoft Server experience, 2 years Azure experience and 2 years Federation Experience.
6 years Vendor Management, Licensing Management and Contract Management
6 years Helpdesk and Personnel Management
4 years of cloud migration
Implemented O365 Admin and user sync
Setup Azure Federation for Apple Federation configuration

It Technician/Systems Administrator

Confidential | Van Alstyne, Tx

Responsibilities:

Manage software support, desktop support, and all repairs required.
Maintain and update all software and operating systems.
Help implement new classroom standards and assist in designing audio video implementations for classrooms.
Maintain imaging system and all updates needed with it.
Manage ticketing system and internship program.

Sales Representative

Confidential | Mckinney, Tx

Responsibilities:

Maintain customer relations from point of contact, sale and after sale relationships.
Ensure customers are satisfied with their products and services from the sale.
Assisted with development of training materials for new staff and existing employee recurring training.