Senior Staff Manager Resume San Diego, CA - Hire IT People

SUMMARY

Broad technical knowledge in telecom, wireless, data networking and mobile security and solid work experience with Cisco, Confidential, Confidential and Confidential .
Experience in software / solution integration, testing, system engineering, and professional services.
Excellent analytical, interpersonal, troubleshooting, and problem solving skills.
Adept at leading high performance teams to deliver quality systems and solutions. Accomplished experience in motivating teams to drive for results.

TECHNICAL SKILLS

Mobile: Bluetooth, Wireless, Perforce, GIT systems and various Confidential tools, Juniper Mobile Security Suite

Databases: MySQL, Ingress

Soft - Switches / Call Agents: IpVerse, Cisco BTS 10200, Winphoria WMS, Cisco PGW2200, PCM Oryx, Cisco Call Manager, Italtel iMSS

Media Gateways: Cisco MGX 8850/VISM, MGX 8260, AS5x00, and Other VOIP enabled Cisco Routers

Routers / Switches: C10000, 7600, GSR12000, Confidential MSN 8800, SIAD 8600, Juniper MX series

Routing Protocols: OSPF, BGP, MPLS

Telephony Switches: Cisco VCO/4K (Class 4), Cisco SVX 4310 (Class 5 switch), Cisco ONS 15454

Test Equipment: INET Spectra, MGTS, Abacus call generator, Ameritec Call Generators, Agilent Voice Quality tester, Chameleon Open multi-protocol analyzer, Chameleon 32 Protocol Analyzer, Ixia, Spirent AX4000 traffic generators, Breaking Point traffic generator

Protocols: SS7, Sigtran, ISDN, CAS, GR-303, MGCP, H.323, ATM, T1/E1

Technologies: TDM, Wireless, VoIP (Voice Over IP), Voice Over ATM

Board Test Systems: HP3070, Schlumberger S730

PROFESSIONAL EXPERIENCE

Confidential, San Diego, CA

Senior Staff Manager

Responsibilities:

Formed global Bluetooth integration team for both firmware and host integration and test, building lab infrastructure and owning release process within 3 months.
Coordinated globally diverse team of integration engineers effectively in highly demanding work environment. Increased per month software unit releases from 100 to 600 through process automation.
Identified bottlenecks in WLAN integration and reduced delays in software integration processes 50%+.
Introduced automated software testing during software integration process, identifying issues early in process and improving software quality.
Collaborated with tools teams, introducing new features that improved process and efficiency.
Partnered with engineers and system test teams in resolving issues found during integration test.

Confidential, Westford, MA

Senior Solution Consultant

Responsibilities:

Led team of 4 engineers for solutions integration and test activities of Mobile Security and SSL/VPN solutions, identifying software defects in client / server software and participating in UI design and validation.
Collaborated with cross - functional teams, resolving issues at customer site as well as during solution integration / test activities and improving quality of solutions and products.
Interfaced with customer and business units, devising resolutions of issues found in production systems and customer lab systems.
Motivated and drove team in delivering high quality results and solutions to customer.

Confidential, Naperville, IL

Senior Systems Engineer

Responsibilities:

Resolved network, software, and hardware issues at customer site / lab, interfacing with Engineering.
Presented new designs and solutions of wireless backhaul networks to customers, increasing client satisfaction.
Delivered feedback to engineering and sustaining teams that improved test coverage and product quality.

Confidential, Boxborough, MA

Technical Leader

Responsibilities:

Managed system test of IP-Backhaul and ANCP solutions around C10k platform, identifying / solving 80+ complex stability issues with Engineering.
Directed teams in integration and interoperability testing of various soft-switches with media gateways (MGX/VISM), consulting with soft-switch partners in identifying, fixing interoperability, functional performance and stability issues.
Traveled to customer sites to resolve most difficult field issues, improving customer confidence and relationships.
Led team of 6 engineers for solution integration and solution testing activities of Class 5 switch, incorporating TDM programmable switch, SS7 sub-system, GR-303 and call control platforms. Solution incorporated most popular subscriber features and support that interfaced with PSTN and RDT with various protocols.
Managed SS7 subsystem testing with new test methods and test automation, introducing ISUP-level protocol conformance test automation.

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Senior Staff Manager Resume

San Diego, CA

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