OBJECTIVE:

Looking forward to secure any challenging role in IT operations where my extensive range of skills and knowledge can be utilized by a progressive and innovative Company.

PROFILE:

An enthusiastic and dedicated professional with over 20 years of IT experience. Quick to grasp new ideas, concepts, and eager to develop innovative and creative solutions. Eager to learn new technologies. Able to work well on my own initiative and as part of a team. Possesses an ability to perform effectively even under significant pressure.

SKILLS & ABILITIES:

• Lotus Domino/Notes Development version 4.5 / 5 / 6.5.1 / 7. x / 8.x / 9.x
• Lotus Notes Formula
• Lotus Notes/Domino Administration
• Lotus Script
• TeamStudio
• LEI
• DB2
• Java
• JavaScript
• HTML
• CSS
• Sametime (Instant Messaging)
• XPages
• Project Management
• Agile
• Windows Server NT/ 2000/2003/2006/2008/2012
• Linux
• AIX
• Windows 95/98/XP/Vista/2000/7/10
• IOS
• Mac (OS X)
• MS Office 2013/2007/2003/2000/97
• VMWare
• Knowledgeable in Wordpress
• MS Visio 2003/2002/2000
• MS Access
• Trend Micro IMSS
• Photoshop CS3
• Visual Basic 6
• VBScript
• Powerbuilder

CAREER HISTORY:

Confidential

Application Developer

OS/Platform: UNIX and Windows Server

Responsibilities:

• Maintain and support existing application.
• Analyze, diagnose and resolve applications errors.
• Develop and implement program fix for application bugs.
• Develop and implement new functionality requested by the user.
• Design, code, test, debug and document software according to the functional requirement.
• Provide daily monitoring to ensure data integrity
• Provide program, procedure and user documentation.
• Provide system analysis, design and programming of new and existing Lotus Notes databases (Notes/Web)
• Provided data extraction by importing and/or exporting to/from Lotus Notes database, MS Excel, CSV, Txt, or Log files using LotusScript, @Formulas, Agents.
• Worked with SQL queries for data manipulations.
• Participated in Agile / SCRUM sessions with the Team.
• Trained new Notes Developers
• Passed all online examinations for Project Management.

Confidential

Lotus Notes developer and Administrator

OS / Platform: UNIX, VMWare and Windows Server

Responsibilities:

• Lotus Domino/Notes Administration
• Provided email support to over 4,000 users and 26 domino servers
• Maintenance and update of Manuals, Server Information documentation
• Administration and maintenance of Cluster servers
• Prepared monthly Statistics reports.
• Maintenance of Domino Directory (adding, deleting and updating) users servers, groups policy, connection documents and configurations.
• Provided various data extraction for ad hoc and monthly reporting by importing and/or exporting to/from Lotus Notes database,, MS Excel, CSV, Txt, or Log files using LotusScript, @Formulas, and Agents
• Provide Root Cause Analysis for Severity 1 and 2 ticket Implemented OS patch and software hot fix.
• Implemented Directory Assistance replacing the use of secondary address book
• Messaging Server Administration
• Provide daily administration of mail routing.
• Provide messaging infrastructure for interconnection
• Daily monitoring of Trend IMSS for spam mail
• Daily monitoring of Domino replication
• Implemented server side log and mail archiving Implemented anti spam policies
• Support and Troubleshooting
• Provide L2 and L3 support
• Provide email and phone support

Confidential

Lotus Notes developer

Responsibilities:

• Application Development
• Maintain and support existing application Documentation of code and functionality.
• Analyze, diagnose and resolve application bugs and errors.

Lotus Domino/ Notes Administrator

Confidential

OS / Platform: UNIX and Windows Server

Responsibilities:

• Provided email support to over 4,000 users and 26 domino servers
• Maintenance and update of Manuals, Server Information documentation
• Administration and maintenance of Cluster servers
• Prepare monthly Statistics reports.
• Maintenance of Domino Directory (adding, deleting and updating) users servers, groups policy, connection documents and configurations.
• Provide Root Cause Analysis for Severity 1 and 2 ticket
• Monitor and provide daily administration of mail routing servers.
• Provided messaging infrastructure for interconnection
• Daily monitoring of Trend IMSS for spam mail
• Daily monitoring of Domino replication
• Provide L2 and L3 support
• Support Push mail support (Pylon Anywhere)
• Developed and maintained Change Request database.
• Customized email database

Confidential

Contract Programmer / Deputy Notes Administrator

OS / Platform: UNIX and Windows Server

Responsibilities:

• Administration and customization of Lotus Notes databases
• Provide voice and email support to over 4,000 users and 70 domino servers
• Provide leadership and coordination for Dept. Lotus Notes Administrators
• Setup, upgrade and maintenance when cutting over existing servers to new servers
• Maintenance and update of Manuals, Server Info and Knowledge Base Db
• Provide backup and recovery services
• Administration and maintenance of Cluster servers
• Prepare monthly Statistics reports.
• Messaging Server Administration
• Setup, upgrade and maintenance of server software and hardware
• Monitor and provide daily administration of mail routing servers, fax servers and SMS gateway servers
• Provide messaging infrastructure for interconnection
• Administer email quota, mailbox customization, mail - in databases and groups
• Daily upload of virus pattern files
• Monitoring of spam mails
• Provide database architecture for data accessibility
• Establish and maintain system connectivity thru development and enhancement
• Development and implementation of HDB Office Automation and Messaging Strategy
• Customized Resource Reservation DB
• Customized email template
• Development and implementation of SMS-enabled applications
• Development and implementation of email support DB
• Provide Email/Calendar support
• Daily email/SMS troubleshooting
• Provide support to Secure email users problems.
• Provide support to PDA problems
• Provide support to user problems

Confidential

Software Development Group Manager

Responsibilities:

• Handled the Software Development group operation. This includes monitoring and checking with the team regarding the progress or status of the application.
• Consults with internal departments to identify customer needs to include into the project objectives. Provides support regarding product development to internal departments. Support the Sales department by providing pre - sales Product demo.
• Manages and directs the software developers. Evaluates employee performance, set expectation and goals for the department and individual staff member, recruits and trains staff.

Confidential

EDP Head

Responsibilities:

• Handled the entire EDP operation from data encoding to data processing
• Technical support to computer end users.
• Installation of computers both hardware and software.
• Preventive maintenance and basic troubleshooting of PC’s was part of my accountabilities.
• Implemented a corporate wide email system using Lotus CCMail.
• Developed the DTR (Daily Time Record) using FoxPro for Windows.
• Changed the network wire from COAX to structured cable system.

Confidential, Philippines

MIS Officer - Technical Support Head

Responsibilities:

• Handling both software and hardware problems. Software problems from the Windows Operating System to the Point of Sale System.
• Developed Point of Sale system using FoxPro 2.0
• Developed Sales Monitoring System using FoxPro 2.0
• Acted as System Administrator and Database Administrator in Manila office. My tasks include database backup, and adding users to the system.
• Support Services - Respond to users who encounter problems during computer operations which includes basic computer hardware/software troubleshooting. Coordinate with Hardware groups for new and repaired units.
• Successfully migrated our computer operating system form text based environment using DOS to a graphical interface environment: using Microsoft Windows.
• Implemented corporate wide email system using Lotus

Confidential

Junior Programmer

Responsibilities:

• Under the supervision of our EDP Manager, developed application for Credit Department and PO card system.
• This was developed using FoxPro for DOS environment under Novell 3.11 as the network file server.