TECHNICAL SKILLS:

Network, Windows Server, NT, WIN 2000, WIN 2003, WIN 2008, Office 2010, Crystal Reports, Corel, Adobe, Microsoft Visual Wed Developer, Microsoft Web Express,.NET, Java Scripts, MCSE Windows Track NT, Window 2000 Security, MCP+ Internet, Cloud Storage, VMware, 837, 835, EDI, Document Management, M - Files, QuickCap, QC Portal, Medicomp, Oracle, SQL, SonicWALL, Cisco PIX, VPN, SFTP, HIPAA, Disaster Recovery Plan, SharePoint,SQL

PROFESSIONAL EXPERIENCE:

IT Director

Confidential

Responsibilities:

• Overseeing technical projects in alignment with organizational goals
• Directing the effective delivery of networks, development, and disaster recovery systems and processes
• Working with information engineers to find solutions to manage business activities
• Supervising a team of workers, while working closely with management, external vendors and advisors
• Researching and recommending new products Identifying new market opportunities
• Leading efforts to improve IT processe s
• Control and manage network, end point security
• Implementing and maintain Sfax
• Control and manage security
• Implementing contract for group and providers
• Manage users access and security in AD
• Manage users access and security for database application QuickCap
• Implementing and support portal user, providers, EOB
• Managing HIPAA/Hitech privacy and Security regulation
• Write new policy for HIPAA compliance and NCQA
• Testing disaster recovery plan every six months
• Manage web site and web application
• Implementing Scanning technology for claims
• Migration from ICD 9 to ICD10
• Creating and exporting report for Claims payable, referrals, authorization and Cal logs, providers and medical group SQL or Crystal
• Developing web application, web site for Share Point
• Implementing and support Office 365
• SharePoint Administration, backup and design web site
• Loading and manage Eligibility
• Exporting encounter data and QIRA file
• Implementing contract for group and providers

IT Manager

Confidential, Chicago

Responsibilities:

• Leading and strategically planning new upgrades
• Overseeing the development and testing of innovative technology
• Following up on issues promptly on and off site
• Making fiscally responsible corporate purchases
• Maintaining a report with dozens of vendors and collaborators
• Managing HIPAA/HITECH Privacy and Security regulations and policy
• Defining security and implementing firewall and intrusion prevention (SonicWALL, WatchGuard, Cisco PIX, VPN)
• Installing and configuring hardware and software for the server family 2000 - 2012, switches, firewall etc.
• Migrating and converting Oracle database to SQL 2005.
• Installing and maintaining Exchange server 5.5-2003-2010
• Installing and maintaining Citrix, Right Fax., eFax, Fax
• Implementing VMware virtualization
• Implementing document management system (M-Files)
• Deploying desktops, servers, peripheral, telephony and encryption
• Implementing and monitoring DR plan and cloud backups using Shadow Protect
• Installing upgrades, patches, license updates, software, anti-virus protection
• Maintaining user profiles and user security
• Maintaining printers and internet faxing
• Troubleshooting and problem solving
• Maintaining Disaster Recovery and Cloud backup

Database Management

Confidential

Responsibilities:

• Maintaining databases (SQL and ORACLE)
• Conducting tune ups, indexing, backups upgrades
• Performing SQL and ORACLE queries for reporting needs
• Creating Crystal Reports for a variety of corporate needs
• Collaborating with staff in the design of the reports and queries
• Creating sites using SQL, JAVA, HTML, CSS, WordPress
• Mapping real time functionality for website searches
• Managing content and web software
• Maintaining SSL certificates and the domain
• Implementing and maintaining Nortel telecommunication system BCM 400 and IP phone
• Monitoring phone system and phone security
• Monitoring internet connectivity and security logs
• Managing IP Addresses for public and local addresses
• Maintaining user emails, encrypted email and email server
• Help Desk and User Support
• Providing audio - visual support for webinars, installing and configuring desktop
• Supporting physicians who are off-site
• Training users and providing continuing education
• Tracking and troubleshooting and collaborating with team members in error resolution
• Providing support for incoming 837 EDI files and 835 EOBs, EFT and encounter data
• Setting up and monitoring SFTPs for clearinghouses and vendors

LAN Administrator

Confidential, Chicago

Responsibilities:

• Managing Network Administration in Novell and NT environments
• Migrating users from Lotus e - mail system to Exchange server
• Support desktop and servers
• Maintaining financial application (Omnis, Seibel enterprise, Raroc, Telerate, Baseline)

Technical Analyst

Confidential

Responsibilities:

• Managing network 400 users

Technical Analyst

Confidential

Responsibilities:

• Managing network 600 users

Technical Support

Confidential

Responsibilities:

• Installing and configuring internet users
• Help desk

Director

Confidential

Responsibilities:

• Investigated product failure and unexpected maintenance problems
• Assessed industrial facilities
• Studied new technology and recommended efficient solutions