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Network Administrator Resume

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Alexandria, VA

TECHNICAL SKILLS:

Hardware: Server hardware troubleshooting experience; troubleshooting desktops/printers/networks

Software: Microsoft Office 2000 +; Office 365; Outlook; Antivirus Definition updates; Firmware updates; Putty; printer configurations; RAID configurations, Window Server 2008 - 2012

Network: TCP/IP & LAN/WAN Protocols; configure and install Switches and Routers; Cable Splicing (Cat 5e, RJ45, Fiber Optics)

Operating Systems: Windows 7/8/10;

Languages: C++

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, VA

Network Administrator

Responsibilities:

  • Troubleshoot hardware and software for laptops.
  • Installed and configured all VPN solutions for wireless devices, laptops, desktops, mobile and network printers.
  • Performed Active Directory and MS Exchange account maintenance.
  • Performed diagnosis and repair of network problems.
  • Managed company VOIP phone systems and extension listings.
  • Handled the creation and maintenance of assigned IT accounts.
  • Conducted setup and maintenance of LAN connectivity and wireless networks.
  • Conducted routine and emergency maintenance of assigned data center equipment.
  • Execution of on-site, on the floor, technical and system administration support.
  • Configured and maintain window 2008\2016 servers supporting Active Directory, DHCP, DNS, and IIS

Confidential, Elkridge, MD

Hardware Electronic Tech

Responsibilities:

  • Diagnosed hardware related issues for laptops, desktops, servers, and satellite systems.
  • Conducted hardware diagnostics and replacement of failed components.
  • Tested computer components such as RAM, Raid, Motherboard, CPU and peripheral devices to assess performance.
  • Built and programed network switches, servers, AirGuard & WiMesh access points, and circuit boards.
  • Installed software and hardware, Test VOIP phone systems.
  • Assembled and programed GATR technologies such as satellite antennas.
  • Communicated with co-workers and supervisors to ensure workflow runs efficiently.
  • Utilized hardware pieces ordered by the end client to perform and complete server and computer builds.

Confidential, Manassas, VA

Cable Technician

Responsibilities:

  • Installed new fiber optic cables.
  • Tested existing fiber optic network for connectivity.
  • Troubleshoot network cables with fluke network devices.
  • Performed wiring of network cable installation and configuration of additional workstations and peripherals.
  • Labeled cable and fiber using standard data center protocols and cable management systems.
  • Set up server racks, and confirm they are in working order and properly set up, 110 and 60 blocks.
  • Performed termination of Cat 5e, Cat 6a, Fiber optic cables, Security camera and installed VOIP Phones.

Confidential, Rockville, MD

PC Technician

Responsibilities:

  • Installed computer hardware and software systems.
  • Maintained and repaired computer-related equipment.
  • Resolved trouble tickets relating to damaged hardware or issues requiring troubleshooting.
  • Provided accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts.
  • Documented steps taken to ensure prompt resolution of supported equipment, escalation processes, and teams involved.
  • Resolved tickets from other states to help coworker ticket queues remotely.
  • Reinstalled and upgraded of workstation OS as necessary.
  • Upgraded workstation security patches and virus protection as necessary.

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