Network Administrator Resume
Alexandria, VA
TECHNICAL SKILLS:
Hardware: Server hardware troubleshooting experience; troubleshooting desktops/printers/networks
Software: Microsoft Office 2000 +; Office 365; Outlook; Antivirus Definition updates; Firmware updates; Putty; printer configurations; RAID configurations, Window Server 2008 - 2012
Network: TCP/IP & LAN/WAN Protocols; configure and install Switches and Routers; Cable Splicing (Cat 5e, RJ45, Fiber Optics)
Operating Systems: Windows 7/8/10;
Languages: C++
PROFESSIONAL EXPERIENCE:
Confidential, Alexandria, VA
Network Administrator
Responsibilities:
- Troubleshoot hardware and software for laptops.
- Installed and configured all VPN solutions for wireless devices, laptops, desktops, mobile and network printers.
- Performed Active Directory and MS Exchange account maintenance.
- Performed diagnosis and repair of network problems.
- Managed company VOIP phone systems and extension listings.
- Handled the creation and maintenance of assigned IT accounts.
- Conducted setup and maintenance of LAN connectivity and wireless networks.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Execution of on-site, on the floor, technical and system administration support.
- Configured and maintain window 2008\2016 servers supporting Active Directory, DHCP, DNS, and IIS
Confidential, Elkridge, MD
Hardware Electronic Tech
Responsibilities:
- Diagnosed hardware related issues for laptops, desktops, servers, and satellite systems.
- Conducted hardware diagnostics and replacement of failed components.
- Tested computer components such as RAM, Raid, Motherboard, CPU and peripheral devices to assess performance.
- Built and programed network switches, servers, AirGuard & WiMesh access points, and circuit boards.
- Installed software and hardware, Test VOIP phone systems.
- Assembled and programed GATR technologies such as satellite antennas.
- Communicated with co-workers and supervisors to ensure workflow runs efficiently.
- Utilized hardware pieces ordered by the end client to perform and complete server and computer builds.
Confidential, Manassas, VA
Cable Technician
Responsibilities:
- Installed new fiber optic cables.
- Tested existing fiber optic network for connectivity.
- Troubleshoot network cables with fluke network devices.
- Performed wiring of network cable installation and configuration of additional workstations and peripherals.
- Labeled cable and fiber using standard data center protocols and cable management systems.
- Set up server racks, and confirm they are in working order and properly set up, 110 and 60 blocks.
- Performed termination of Cat 5e, Cat 6a, Fiber optic cables, Security camera and installed VOIP Phones.
Confidential, Rockville, MD
PC Technician
Responsibilities:
- Installed computer hardware and software systems.
- Maintained and repaired computer-related equipment.
- Resolved trouble tickets relating to damaged hardware or issues requiring troubleshooting.
- Provided accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts.
- Documented steps taken to ensure prompt resolution of supported equipment, escalation processes, and teams involved.
- Resolved tickets from other states to help coworker ticket queues remotely.
- Reinstalled and upgraded of workstation OS as necessary.
- Upgraded workstation security patches and virus protection as necessary.
