SUMMARY:

10+ years of experience in configuring, administering & maintaining Windows 2008/2012 R2 / 2016 infrastructure. E xperience with installation and configuration of Windows ( Wi ntel) Server as Domain Controllers and Application Servers, as well as Implementing and Configuring ADS and Group Policies, Microsoft family products like FTP, IIS, .Net, DHCP, DNS, MS Clusters, Hyper - V and SQL. Experience with VMware & vSphere Server, Hyper-V Servers, Nutanix Hyperconverged infrastructure, Cloud Technologies such as AWS & Azure, Patch Management tools, Server Monitoring Tools, SAN/NAS technologies, Data Center Management, Backup & Disaster Recovery Solutions and Server Hardware.

TECHNICAL SKILLS:

Operating System(s): Windows Server 2012/2012 R2 /2016/2019, Windows Server 2008/2008 R2, Windows Small Business 2003/2008/2011 , Windows 7/8/8.1 /10, UNIX, Linux and MAC OS

Hypervisor Technologies: VMWare ESX / ESXi (3.5, 4.x, 5.x, 6.x), VCenter Server, vSphere 4.x, 5.x, 6.x, Windows Hyper-V, Nutanix Hyperconverged Infrastructure

Hardware: Dell PowerEdge Servers, IBM Blade Servers, HP ProLiant Servers, Cisco Routers, Cisco ASA Firewalls, Sonic Wall Firewalls, Watch Guard Firewalls, BDR G12 & Datto Backup Devices, Tape Drives, Drive Arrays, Dell EqualLogic SANs, Synology NAS, Buffalo NAS, Dell Desktops & Laptops, Apple MAC Systems, Printers, Scanners & Copiers

Antivirus Tools: Symantec Antivirus, McAfee Antivirus, Cisco AMP

Backup Software: Symantec Backup Exec 2010/2012/2014/15 , Shadow Protect Storage, Zenith BDR, Datto Backup, Windows Server Backup, Dell EMC Backup

Software: Symantec Endpoint Protection, ShadowProtect4 Storage Craft Backup, VMware EXSI server, Virtual Box, Hyper V, etc.

WORK HISTORY:

SENIOR NETWORK ADMINISTRATOR

Confidential

Responsibilities:

• I am working in a Managed Services Environment wherein I am supporting the technical infrastructure of over 100 clients including Servers and Network Infrastructure.
• Involved in many projects for the clients including Troubleshoot Windows Server performance issues.
• Handled installation, configuration & maintenance of HP ProLiant Servers, Synology and Altaro backups, SonicWall TZ Series Firewalls.
• Handled Mitel phone systems configurations and implementation.
• Used ConnectWise Manage Ticketing System, ConnectWise Control and ConnectWise Automate for remote management
• Led many Server migration projects including On-Premise Exchange 2010 to Office 365, Confidential Server 2011 to Server 2016 and Server 2019
• Migrating 2008 Servers to 2016
• Handled scripts using PowerShell
• Configured S3 buckets in AWS and setup Azure Backups

SENIOR SYSTEM ADMINISTRATOR

Confidential

Responsibilities:

• Handled 3 Veteran Affairs domains - Vetfed, Vetfed-MDE and Vetfed CareNet
• Handled Office 365 administration including implementing DLP policy for HIPAA compliance for PHI & PII prevention to send externally and many mail-flow rules
• Handled management of Active Directory, DNS, File/Print, DHCP Servers and Network infrastructure including User Administration
• Handled Phone system Administration - Megapath/Fusion Connect
• Handled provisioning phones to users, setting up call groups, email phone log reports
• Handled Multifactor Authentication - Duo security
• Handled Email Encryption for S/MIME Management - Entrust Services
• Handled remote administration of Servers and Workstations
• Coordinated with Security and for VA compliance requirements in helping design new IT & Security modules
• Initiated the Inventory Control of all devices including Desktops & Laptops on SharePoint for efficient management
• Develop and implement procedures for all operational processes
• Pioneered in many new IT initiatives - Inventory, DLP Policy for HIPAA, Computer Naming convention policy

SENIOR SYSTEMS ENGINEER

Confidential

Responsibilities:

• Handled Datacenter management and maintenance including replacement of faulty hardware, coordinate with coworkers for accomplishing various tasks, etc.
• Management of Active Directory & DNS Servers in the environment
• Datacenter Asset Cleanup - Recycle old IT hardware equipment
• Office 365 Migration from On Premise
• Nutanix Hyperconverged Management and Maintenance
• Veeam Backups configuration for all servers and restoration when needed
• Handled SCCM and SCOM for patching and monitoring the servers
• Handled Crowd strike security application deployment on Servers and Laptops
• Followed the ServiceNow ticketing system for the incidents reporting, Change Management and documentation process for ITIL compliance

Senior systems engineer

Confidential

Responsibilities:

• Lead design, build, configure & manage Windows Servers from .
• Implemented AD DS & Group Policy, DNS, DHCP, NPS, NTP & Terminal Server roles
• Managed the Office 365 environment and responsible for implementing Exchange Server 2016 for management.
• Lead role in implementation of all Office 365 related tasks including assigning licenses, email encryption, Office 365 Relay, mail flow security & compliance rules.
• Implemented Azure AD Synchronization from On-Premise. Managed Enterprise Applications in Azure AD and configured SSO & OpenID Connect.
• Worked on ADFS 2.0, AD proxy and worked on the renewals & SSO implementation
• Handled core systems administration, application system integration, system security & updates, daily logging & monitoring,
• Evaluate design & administer enterprise virtualized environment (VMWare VCenter/vSphere & Hyper-V) to ensure effective resource utilization, system performance and timely deployments
• Supported P2V, V2V using VCenter Converter & Veeam
• Configured and managed SCCM 2012 & WSUS for automation of patching for Servers and Laptops every month, OS Deployment, Application deployment & policies throughout the organization.
• Implement, monitor and support security & infrastructure initiatives
• Serve as a Subject Matter Expert for all Windows system issues
• Handled Windows Server monitoring (OpManager) and setup server alerts
• Handled warranty checkup and renewal for servers and equipment
• Managed the Datacenter environment
• Worked on the AWS cloud and implemented VPCs, EC2 Instances, Security Groups, connectivity, NACLs, etc. along with team.
• Handled migration of many On Premise servers to AWS cloud.
• Handled Backups and restoration using Veeam & Dell EMC Backups
• Upgraded Exchange Server on premise & another one in AWS
• Stood up new AD Sites (Phoenix, Olympia) and building all domain infrastructure
• Troubleshooted AD connectivity issues including DNS across all sites
• Setup Office 365 email encryption, relay services, mailbox auditing, mail flow rules for compliance, ATP
• Installed and configured server and network monitoring solution
• Worked on AWS migrations of On-Premise servers
• Assisted in building and configuring AWS infrastructure
• Stood up new SCCM site with all configuration
• Configured and implemented internal application in Azure AD Enterprise Applications
• Worked on Nutanix Hyperconverged infrastructure and migrated on-premise servers
• Led the implementation of Skype for Business phone porting, provisioning, configuration & deployment
• Involved in configuration of FireEye ETP with AV/AS integration in Office 365

Lead system administrator

Confidential, Houston

Responsibilities:

• Built new Windows Servers and Confidential Servers based upon business requirements.
• Design, configure, installed and upgrade Exchange Servers - 2010 & 2013 and Confidential 2011 with Exchange built-in.
• Handled Active Directory, DNS, DHCP, Terminal Server configuration & management.
• Diagnosed hardware and software issues on Windows systems and provided 24*7 on-call support for multi-tier environment.
• Configured and managed Virtualized environment and applied VMware & Hyper-V best practices.
• Troubleshoot Windows Server performance issues.
• Handled installation and configuration of Dell PowerEdge servers, EqualLogic SAN boxes, Dell Power Connect switches, Dell Storage Servers, CISCO ASA 5500 Firewalls, SonicWall TZ Series Firewalls.
• Handled Altigen phone systems configurations and implementation
• Lead installation and upgrade of Exchange Server and 2016
• Built and configured many Active Directory domain infrastructure
• Ensure timely resolution of all service issues

SENIOR SYSTEMS AdMINISTRATOR

Confidential

Responsibilities:

• Handled installation, servicing, assembly and maintenance of systems and networks.
• Active Directory installation and maintenance.
• Responsible for all Windows Server implementation, management & maintenance

SYSTEM ADMINISTRATOR

Confidential

Responsibilities:

• Worked on installing and maintaining over 100 Windows Servers.
• Worked on systems management, network administration, active directory & DNS implementation.
• Checked the alert messages on the servers and troubleshooted the same.