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Infrastructure System Administrator Resume

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Torrance, CA

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SUMMARY:

Professional Telecom Field Engineer with extensive experience on various electronics and communication equipment, including Computer Peripherals, CAD hardware, 24/7 Voice Logging equipment used in 911 centers, Voicemail, and PBX equipment including Confidential and Confidential .

AREAS OF EXPERTISE:

  • Installation
  • Maintenance
  • Cabling
  • Customer Support
  • Reading Schematics
  • Project Management
  • Inventory Control
  • Time Management
  • Test Equipment
  • Trouble Shooting
  • Microsoft Office
  • Confidential
  • VoIP
  • SpectraLink
  • Vendor Management

PROFESSIONAL EXPERIENCE:

Confidential, Torrance, CA

Infrastructure System Administrator

Responsibilities:

  • Performed on - site maintenance on Confidential phone system with Confidential Aura Messaging and maintained SpectraLink wireless phone system.
  • Completed moves, adds and changes to equipment and reprogram system software within given Service Level Agreements providing high customer satisfaction.
  • Maintained accurate timekeeping and mileage reports, enabling efficient analysis and allocation of resources.
  • Performed daily interfacing with customers, assessing current and future needs to provide first time resolution on reported issues.

Confidential, Cypress, CA

Account Engineer

Responsibilities:

  • Performed on-site maintenance on Confidential phone equipment.
  • Completed moves, adds and changes to equipment and reprogramed system software.
  • Maintained accurate timekeeping and mileage reports.
  • Assigned to Confidential in Harbor City as a daily on-site technician to meet service requests and system changes as needed.

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