SUMMARY

• Currently employed by Confidential to provide a broad scope of AWS Solutions. Current focus is Networking, Storage and Content Delivery as Northwestern Confidential Partner. Delivered hands on AWS architecture, system design, walk - throughs, and consultation. Trained in Full Stack Web Development (HTML5, CSS, Java, Node, React, and MongoDB) improving interpersonal skills with software engineers when facilitating a strategy to build, migrate, and utilize storage and computing web services (AWS S3, AWS EC2, AWS RDS, and AWS CloudFront).
• Previously a Media Engineer that working jointly with infrastructure engineers to provide Network Design Solutions (Layer 3-Layer 7) for content delivery at Confidential Global Hub (R1 Research Institution). Implemented multiple streaming pipelines with Evertz system capabilities for campus wide concurrent streaming and national broadcast capabilities. Provided consultation and subject matter expertise on AWS storage migration and process scaling solutions.
• Experienced Support Engineer migrating Hub International Citrix end-users and providing technical support troubleshooting PC hardware and software issues to resolution. Improved the Citrix End Users' Experience through continuously improving company reference architecture and configurations with Citrix services.
• Proficient in writing JSON, shell scripting, and bootstrapping by example of Linux based application deployments and AWS EC2 Instance provisioning. Hands on experience creating CloudFormation templates and configuring software delivery automation with CI/CD Pipeline.
• Skilled in PostgreSQL and qualified in various AWS databases like DynamoDB, Elastic Cache, MySQL, and Aurora Willing to relocate: Anywhere

TECHNICAL SKILLS

• Microsoft Office
• Adobe Creative Cloud
• PostGreSQL
• Linux
• Python
• WordPress
• AWS S3
• Lambda
• Elasticsearch
• AWS EC2
• AWS DynamoDB
• AWS CloudFormation
• PHP
• AWS IAM (Identity & Access Management)
• AWS Route
• Node.js
• Javascript
• CSS
• React
• MongoDB
• Angular 8
• Jquery
• AWS Chef
• Bootstrap
• HTML5
• Git
• Terraform/ Jenkins

PROFESSIONAL EXPERIENCE

Solutions Architect

Confidential, Indianapolis, IN

Responsibilities:

• Proven success as an architect, guiding customer decision making between SQL and No SQL databases and demonstrating big data migration best practices.
• Improved customer digital experience using Kinesis Streams click data collection insight architecture for Web Development teams.
• Utilizing VPC rendering infrastructure for VFX production studios improving workloads with cost efficient Spot EC2 Fleets.
• Implementing least privileged principles with cloud administration provisioning and managed services like: EC2, S3, Glacier, ELB (Load Balancers), VPC, AMI, SNS, SWF, RDS, IAM, ROUTE 53, Auto Scaling, CloudFront, CloudWatch and CloudWatch, and CI/CD Pipeline.
• Involved in monitoring meters and investigating issues with CloudTrail. Maintain the security (SSL certificates) of the network monitoring devices.
• Developed project budgeting and problem solving within the System Development Lifecycle.
• Develop Step functions to integrate lambda functions and trigger concurrent activities. Utilize AWS CLI to automate backups of ephemeral data-stores to S3 buckets.
• Build and deployed scripts using CloudFront and Jenkins to move into different environments (QA, UAT & Prod) and created new jobs and branches.

Support Engineer

Confidential - Chicago, IL

Responsibilities:

• Migrate on-premise Citrix Virtual Apps and Microsoft 10 Desktop environments to the Citrix Cloud Virtual Apps and Desktops Service (CVADS).
• Plans, designs, implements and provides support of Networking technical solutions.
• Interacted with Developers, Users, and Technical Support as necessary to resolve technical issues.
• Improved the Citrix End Users' Experience through continuously improving company reference architecture and configurations with Citrix services.
• Documented new and existing network infrastructure
• Supporting and preserving the Virtual Desktop setup of the institution, which includes, the AppSense and XenDesktop, XenApp, and others.
• Performed desktop & laptop break/fix, refreshes, new installs and troubleshooting PC hardware and software issues to resolution.
• Utilized ticketing system for all work, documenting all work and closing ticket when complete.

Media Engineer

Confidential - Evanston, IL

Responsibilities:

• Improved University network design configurations and production operations by applying Layer 3 VLAN (virtual routing and forwarding) and end-to-end ingest-to-delivery workflow support.
• Delivered excellent customer service while configuring, designing and integrating cloud/hybrid storage architecture.
• Provided initial solutions with AWS consultations ( Confidential ) and Evertz system design.
• Hands-on Evertz user delivering multi-format, multi-codec, multi-output video solutions for live and studio productions.
• Maintained CRM and PRM relations as a project management consultant. Developed ERM relations while advocating for Confidential Information Systems in workstation negotiations worth over $25,000.
• Creation and resolution of Remedy tickets and Service Now while meeting SLA standards.
• Sr. Editor with high proficiency in Adobe Creative Cloud. Managing large complex module online course creations from concept to completion. Provided Adobe CC administration and support.

Audio Visual Technician

Confidential - Pleasanton, CA

Responsibilities:

• Diagnosed client-side network connectivity issues, including digital authentication, remote access, secure Wi-Fi, and wired connectivity to internal networks.
• Performed TCP break/fix or remote installations as needed. Triage, assign, and escalate all AV incoming tickets.
• Contributed to ongoing dedicated bandwidth improvement initiatives for our Workday (SaaS) clients.
• Achieved a minimum score of 95% on all QA audits.

Audio Visual Technician

Confidential - San Francisco, CA

Responsibilities:

• Worked directly with Roche management, vendors, and high level executives to achieve worldwide video webcasting solutions.
• Managed wide variety of customer services and I.T. support (Tier I) tasks to resolve customer issues quickly and efficiently. Supported and repaired Cisco Telepresence systems, WebRTC, Polycom systems, and Teradek devices.
• Assisted clients with configuration of on-boarding tools and processes technology to Cisco VOD scheduling.
• Monitored and maintained a high level of productivity and quality of work.

Producer & Editor

Confidential - Indianapolis, IN

Responsibilities:

• Demonstrated ability to consistently use good judgment, decision-making skills, creativity and ability to organize news footage into coherent, transcoding news packages with Final Cut X editing software.
• Proven record of dependability to consistently meet deadlines.be able to work a variety of schedules to meet company needs under pressure in a fast-paced team-oriented environment.
• Coordinated nightly Hoosier Lottery live drawings and rehearsal shoots with host and directors in order to broadcast clean drawings every night and follow lawful procedures.
• Distributed drawings to affiliates across the state and social media platforms.