SUMMARY

• IT QA professional with 18+ years of total IT experience out of which 10+ years of experience Testing in different domain - banking, insurance, trustee management and automobile industry.
• Involved in multi roles such as QA Test Lead, Scrum Master, development and training.
• Worked in full SDLC Lifecycle specialised in Testing Methodologies acquired through formal training (ISTQB Certified) and hands on experience.
• Acquired additional skillsets such as Agile Framework experience being part of large complex programs which includes the role of Scrum Master, short-term technical business Analyst role.
• Well versed in SQL Complex Queries, Data Warehouse, ETL, OLAP Client/Server applications; various Front End Web Applications; Back end (Oracle, ADABAS, Life 400, I90); Workflow Systems (FINEOS, INSIGHT);
• Involved in Test Automation UFT(11.5); Selenium, Defect Management systems (ALM 12 and JIRA)
• Highly developed analytical skills and excellence in providing problem resolution for user support and application issues.
• Good communication skills and vast experience dealing with off shore teams, both internal and external customer and all levels of management.
• Responsible for managing testing resources, building test plans, providing accurate and detailed metrics to all project stakeholders, and developing direct reports.

TECHNICAL SKILLS

• Retail Banking
• Repricing Projects
• Regulatory Reform Projects
• Superannuation
• Annuities on Platform
• Reinsurance
• Retail & Wholesale Claims
• General Insurance
• Life Insurance
• Payments
• Oracle Identity Management
• Digital Platform
• Telematics

PROFESSIONAL EXPERIENCE

Systems Test Engineer

Confidential

Responsibilities:

• Prepared Test Plan, Planned, coordinated and performed different stages of testing with developers, business analysts, project managers and business users.
• Tracking the milestone deliverables of the project and planned, created and executed the testing along with the QA team.
• Used Jira to state test requirements, test cases and raise defects.
• Used SQL for Querying the database for testing the business rules imposed on data pull
• Testing of integration systems between legacy system servers and OIM via connectors
• Involved in testing Epic access Auto provisioning, modifying the access, and auto de provisioning to end users
• Participated in the defect triage meetings by working with other members of the QA and Development teams from offshore in improving the defect resolutions, processes and methods.
• Ensured accurate and timely completion of testing activities to ensure deliverables are produced on time and to quality standards.
• Involved in UAT testing by helping end users to understand the new OIM system and training them with JIRA

Confidential, Cherry Hill, NJ

Test Lead / Scrum Master

Responsibilities:

• Prepared Test Plan, Planned, coordinated and performed different stages of testing with developers, business analysts, project managers, offshore QA team and business users.
• Played role of Scrum master by assisting in creating Sprint execution plan based on the scope and milestones. Conducted Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Tracking the milestone deliverables of the project and planned, created and executed the testing along with the QA team.
• Used ALM and UFT to state requirements, test cases and automated test suite for Regression packs.
• Used SQL for Querying the database for testing the business rules imposed on data pull and engaged in testing ETL scripts for data extraction and loading.
• ObIEE reports generation were tested for dash boards, notifications and alerts.
• Testing of integration systems between telematics servers and factory systems through data interfaces.
• Lead the defect triage meetings by working with other members of the QA and Development teams from offshore in improving the defect resolutions, processes and methods.
• Ensured accurate and timely completion of testing activities to ensure deliverables are produced on time and to quality standards.

Confidential

Test Lead

Responsibilities:

• Agile - participated in and ran Scrum’s with daily stand-up’s planning for iterations and interacted with users from the Release Train.
• Involved in API Testing by creating a framework used Test harness tool POSTMAN and Newman for Continuous build and Integration.
• Created Lisa Stub for various responses to be used inside Test harness tool POSTMAN.

Confidential

Quality Assurance Lead

Responsibilities:

• Agile - participated in and ran Scrum’s with daily stand-up’s planning for iterations and interacted with business users.
• Leading and mentoring team of testers to perform system integration testing, E2E and regression testing using ALM.
• UAT Team Coordinator and executed UAT Scenarios.
• Conducted daily and weekly status reporting to the stakeholders and project team members.
• Maintained clarification tracker, issue register, downtime tracker and performed root cause analysis and implemented lessons learnt in next releases.
• Determine if a feature can be considered complete and ready for production deployment.
• Provide input to run sheet for implementation and release activities.