Collections Representative Resume

TECHNICAL SKILLS

Computer Skills: Windows, Microsoft Office Suite, Adobe Suite, SQL server, HTML, Java, SAP, JCreator, Netbeans

PROFESSIONAL EXPERIENCE

Confidential

Collections Representative

Responsibilities:

Program Executive Officer

Confidential

Assist in forecasting technical, security and safety issues and proposed solutions.
Created technical and statistical data for assistant program executive officer reports.
Assist in planning, estimating and expediting manpower, machines and materiel in the repair and fabrication of equipment and supplies.

Confidential

Customer Service Representative

Responsibilities:

Assist Customer inquiries to promote sales and retention.
Administered contractual terms and conditions in accordance with company compliance.
Assisted executive leadership with creation of incentive programs.
Evaluated and performed technical troubleshooting and instructive tutorials for customer.

Confidential

Coordinator of Major Events and Special Projects

Responsibilities:

Contribute and assist all levels of the university to execute key university wide and community events.
Assisted with student recruitment and retention efforts
Developed and managed budgets over one hundred thousand dollars
Assist with negotiating and awarding contracts, contract modifications, and subcontracts
Developed detailed project and brand management plan to execute the nation’s oldest HBCU classic.