- Well organized and detail - oriented; knack for understanding procedures and logistics. Strong skills in computer software, hardware installation, Microsoft Office, electronic mail, networking and operating systems. Consistently maintains a positive attitude and enjoy helping people.
- Sort incoming mail and parcels for 564 boxes.
- Load mail and parcels in delivery sequence into vehicle to deliver along a specific route.
- Collect outgoing mail, money for stamps and insured mail and parcel post.
- Managed, organized route edit book to route specifications and maintained a clean work area.
ConfidentialHelp Desk Technician
- Demonstrated strong customer service and communications skills.
- Determined and resolved issues for personal computers.
- Maintained certifications in computer and network. Attended workshops and training classes.
- Used troubleshooting skills and technical knowledge to resolved issues with Windows Operating systems.
ConfidentialTechnical Support Representative
- Provided maintenance and systems support for a multi-platform computer operations environment.
- Diagnosed and resolved system issues on AS400, RISC6000, UNIX and their operating system.
- Demonstrated the ability to work well under deadline pressure and during system failures.