TECHNICAL CONSULTANT Resume

SUMMARY

Proven leader with a track record of recommending and reengineering cost effective, high performance technology solutions to improve asset performance, operational efficiencies and reduce expenses; also proven to be an energetic and patient with empathetic listening skills; the ability to resolve problems quickly, and experience working on team and individual projects.
Served as Project Manager during gap/fit and implementation of new Enterprise Resource Planning System with SQL Server
Firewall and VPN system designs to install remote access facilities and increasing faculty productivity.
Authorized and implemented the new Confidential Frame Relay network for overall network performance.

PROFESSIONAL EXPERIENCE

Confidential

TECHNICAL CONSULTANT/PROJECT MANAGER/ SYSTEMS ANALYST

Responsibilities:

Provided managerial improvements in making sure that various projects/tasks are being completed and on time.
Incorporated Virtual Reality using Oculus and Imotions for physiological testing.
Installed LinuxMint 18.1 on my Acer Laptop and Windows 10 Pro as a Virtual Workstation for development purposes.
Assisted with subjects in completing online surveys using Dell Latitude Laptops (Windows 10 Pro) and their smartphones.
Implemented IMotions 6.4 software along with the Tobii X2 - 30 eye scanner in order to determine eye reactions during testing.
Made sure that the computer lab has the latest patches for the 10 Dell Optiplex Desktops (Windows 8.1) and Toshiba laptops.
Implemented secure remote access so students can simultaneously see what the professor is showing on his laptop.
Provided “how to” installation instructions using Microsoft PowerPoint.
Assisted in processing the end result of the subjects using Microsoft Excel in order to be sent to the University of Michigan.

Confidential

SUBSTITUTE TEACHER

Responsibilities:

Taught various Math and Technology classes to various Middle and High School Students.
Setting up and troubleshooting various computer equipment for the students (i.e. I-PADS, Chromebooks, HP Workstations and HP Laptops)

Confidential

MICROCOMPUTER SPECIALIST

Responsibilities:

Inventory Management of the entire campus (utilizing FileMaker Pro)
Updated software for various laptops utilizing LanDesk 9
Troubleshot various software/hardware issues (utilizing Mac OS 10.6 thru 10.10 and Windows 7 and 8).
Reimaged MacBooks (using DeployStudio) and Lenovo ThinkPad Laptops (using PXE for Windows 7 and 8)
Coordinated various projects and events with Administration, Faculty, Staff and Students that are technology based
Worked with Network, Systems and Database Administrators to resolve various enterprise issues.
Worked with Apple XSERVE Servers and Windows 2003/2008 Servers.
Troubleshot telephone issues with Avaya VOIP phones.

Confidential

SUBSTITUTE TEACHER / ASSISTANT COMPUTER TECHNICIAN

Responsibilities:

Confidential

FACILITIES/ PREMISES TECHNICIAN

Responsibilities:

Analyzed, planned and implemented Coax and Ethernet networks for video, data and voice.
Established wireless network connectivity for various customers.
Spliced copper and fiber cables in aerial, buried, underground and building locations.
Collaborated with engineering and construction to coordinate work orders, repair facilities and provide quality service.