Senior Enterprise Systems Engineer Resume

SUMMARY:

Information Technology professional with twenty years experience in Enterprise Management and System Engineering with strong emphasis on IBM Tivoli/Netcool

TECHNICAL SKILLS:

Omnibus (7.x,8.x)
Impact (6.x,7.x)
ITNM (3.x,4.x)
TBSM (4.x)
TIP(2.x)
DASH / JAZZ
WebGui (7.x,8.x)
Reporter
NNMi
HPNA
HPOO
Ops Bridge
SiteScope
TrueSight
Patrol
Oracle
MySQL
DB2
ServiceNOW
Remedy
Manage Engine
RESTful
SOAP
WSDL
UNIX shell scripting (korn, bourne, csh, bash, tcsh), AWK, NAWK, SED, Perl, JavaScript,VB.NET, RegEx, C++, VB 6, HTML, XML, Linux, ODBC, SNMP (v1, v2, v3)

EXPERIENCE:

Confidential

Senior Enterprise Systems Engineer

Responsibilities:

Designed, engineered, and deployed Netcool suite of tools to monitor 26,000+ network devices. To include: OMNIbus, ITNM, Impact, Reporter, WebGui, TIP, syslogd and mttrapd probes
Built production, qa, dev, and DR (Disaster Recovery) environments across 2 datacenters
Extensive probe rules work, from standard snmp devices based on MIBs to non - standard rules files based on syslog tokens and string extraction
Built many custom ObjectServer automations, from ‘xiny’ to email notifications and more
Wrote over 50 custom Impact policies, ranging from monitoring of Netcool processes to parent-child event suppression and relationships, to executing external scripts and critical email notifications, as well as additional monitoring such as testing AAA/TACACS authentication and integrations with Remedy
Integrated Netcool with other vendor platforms to include: Remedy, ServiceNOW, BMC Enterprise Manager (BEM), SiteScope
Setup historical event reporting database and built numerous reports for NOC, Command Center management and capacity planning group
Work hand and hand with network design, engineering and support groups to further expand monitoring techniques and capabilities
Wrote numerous documents regarding Netcool environment and enterprise monitoring such as: RUN books, design docs, deployment docs, monitoring standards, monitoring requirements, user guides, process docs, how-to docs
Wrote many scripts to automate administrative tasks, current Netcool environment at Confidential requires virtually no daily tasks
Devices are automatically added and removed to monitoring based on device-class
Perform quarterly to NOC and network support teams on monitoring and best uses of Netcool tools
Took over a failed deployment of NetBrain, which floundered for 2 years Upgraded NetBrain, configured application and discovery to meet and exceed initial deliverables
Configured custom SNMP Polling, public and private MIB OIDs, examples bandwidth utilization, free disk space percentage, free memory percentage, circuit status.
Installed HP NNMi, IPT and Performance SPI’s, and HPNA. Integrated HPNA and NNMi.
Configured snmp trap forwarding to NNMi, configured traps, installed MIBs
Built Network views, based on Location and Priority Network Devices
Configured SNMP polling, set custom thresholds

Confidential

Senior Software Systems Engineer

Responsibilities:

Excellent trouble shooting and analytical skills
Engineer, develop and administer Netcool product suite to include:
Omnibus, Webtop, GUI Foundation, Security Manager, Probes, Precision/ITNM, Reporter, Portal, RAD/TBSM, SSM, Impact and Monitors
Install and configure gateways, probes, pa, object servers, automations, triggers
Wrote Impact policies for event enrichment, suppression, escalation and notification
Proficient with probe rules development and modifications
Engineered and developed “Reporting Solution” for ENMS Spawar TSw project based on Business Objects and Crystal Reports

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