We provide IT Staff Augmentation Services!

Field Technician Resume

Bellevue, WA

SUMMARY:

Driven, results - oriented telecommunications engineer with extensive network operations experience within highly competitive industry. Intuitive strategist skilled in successfully analyzing problems, identifying solutions, and implementing changes or modifications. Collaborative communicator continually focused on building vendor relationships to promote cooperation and enhance installation and network repair. Ability to deliver results under pressure amidst continually changing project priorities.

AREAS OF LEADERSHIP INCLUDE:

  • Nationwide Staff Management
  • Onsite Crew Inspection
  • Project Coordination
  • Wireless Network Deployment
  • Project Scheduling & Supervision
  • Foundry/Ciena pre-commission switches.
  • DragonWave/Motorola/EBand MW modems.
  • T1, Fiber, and multiple Ghz microwave site links.
  • Valere AC/DC power supply installation.
  • Bilingual Spanish/English
  • Circuit Installation

TECHNICAL EXPERTISE:

  • Samsung, Motorola LSM/BSM
  • Telco testing set-up systems: DS0 - OC48/CWDM/DWDM
  • RF Testing and acceptance, Anritsu and EXFO
  • Nortel, Nokia, Brocade, Samsung & Motorola equipment installation
  • Microwave testing and acceptance
  • Knowledgeable Core Ciena, Cisco and Juniper routers
  • Repair of T1 & DS3 circuits/BSC, HLR, VLR
  • Motorola, Huawei & Samsung EMS network element commissioning
  • WiMax, Ethernet, TCP/IP, CDMA, GSM & LTE protocols
  • Nortel NT-800 DR (D Confidential pro CDMA & Procomm Plus) optimization
  • UNIX / LINUX operating environments

EXPERIENCE & NOTABLE CONTRIBUTIONS:

Confidential, Bellevue, WA

Field Technician

Responsibilities:

  • Install and test Fiber MM/SM/DS3/T1 circuits across multiple network elements to confirm high-quality usability and customer satisfaction.
  • Install Cisco and Ciena routers. Install and troubleshoot DWDM system and alarm testing.
  • Commission and install Nokia 2.5 TD-LTE / Nokia Flexi LTE BTS / BTS Site Manager.

Confidential, Bellevue, WA

Field Engineer

Responsibilities:

  • Recruited to implement multi-technology wireless network deployment across diverse customer markets.
  • Collaborate as key member of Network Operations team designed to provide critical technical network support.
  • Support all operations of multi-functional team consisting of Research & Development, Program Management, Core Networking, RF Engineering, Transport, and Technical/. Install and Commission Samsung CDMA/LTE 1900GHz and 2.5Ghz equipment. Configure Cisco ASR901 routers.

Confidential, Bellevue, WA

Field Service Engineer

Responsibilities:

  • Promoted to administer and implement comprehensive network activities at Wireless Service Center ( Confidential ) Center.
  • Supervised network installers during equipment upgrades, resulting in high efficiency and excellent customer service ratings.
  • Operated as primary on-call troubleshooter during outages or when high-level support was required to ensure swift problem resolution.
  • Installed and tested Fiber MM/SM/DS3/T1 circuits across multiple network elements to confirm high-quality usability and customer satisfaction.
  • Install Cisco, Ciena and Juniper Core routers. Installed and troubleshoot DWDM system.
  • Spearheaded configuration of all new devices installed at Confidential to provide necessary support to Core/Network Engineering and Core Commissioning personnel.
  • Executed upgrades in multiple Agg Pop locations and updated Visio and Excel with new installation information.

Confidential

Network Commissioning Manager

Responsibilities:

  • Revitalized customer service as primary operations management of 30 Network Commissioning Technicians based around the to provide continual network support.
  • Collaborated with Field Operation managers to align maintenance work with commissioning of new equipment for existing markets as well as markets undergoing comprehensive build-up.
  • Strengthened existing networks by streamlining delivery of key updates about of new sites and/or devices that were added each day.
  • Delivered devices to the Network Operations Center (NOC) at 100% accuracy.
  • Redesigned process documentation to include specific guidelines for commissioning of devices.

Confidential, Bellevue, WA

Lead Field Technician

Responsibilities:

  • Effectively installed and commissioned large number of cell sites throughout the United States.
  • Operated as key troubleshooter for critical cell site to solve customer service complaints and retain satisfied client base.

Hire Now