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Lead Analyst Resume

OBJECTIVE:

  • To acquire a position in the Computer Information Technology industry, performing any or all of the following jobs; Storage Administrator. Seeking permanent full - time employment, very willing to accept contract positions, until securing a permanent IT position.

SUMMARY

  • Information Systems professional with 13.8 Year background in Storage & Cloud Support Administrator in Veritas Net Backup and EMC, Netapp, HDS, Brocade, Enterprise Storage Support. Proven abilities in organizing management workflow and utilizing a proactive approach to problem solving. Work closely and effectively with all levels of management to satisfy project/productivity requirements.

TECHNICAL SKILLS:

Backup Technologies: Veritas NetBackup (4.5, 5.1 & 6.0) Commvault Backup

Storage Technologies: NetApp, EMC, HITACHI

Technical Expertise: -

Storage HW: HDS AMS, VSP/USPV/VM, NetApp FASFabric Technologies: Brocade, CISCO

Server O/s: UNIX Shall Scripting, Win NT 4.0 EP, Windows 2003 Server, Windows2000 Server, Windows 2000 Advanced Server.

Client O/s: Win NT Workstation 4.0, Windows 2000 Professional, Windows XP Professional, Windows ME, 98, 95.

RDBMS: MS-Access.

Office Tools: MS Office 2000/97, XP

Operating systems: LINUX, SOLARIS, Windows.

Systems Administration: User, Group, package & patch administration, Quotas, mounting file systems, backup and recovery, Implementing RAID levels, NFS, NIS, DHCP, DNS, TELNET, FTP etc.

PROFESSIONAL EXPERIENCE

Confidential

Lead Analyst

Responsibilities:

  • Installation, configuration and Maintenance of NetApp Filers.
  • Supporting NetApp storage infrastructure for global customers.
  • Part of Level 3 support providing support to multiple customers as shared delivery.
  • Coordinating with Delivery Leads and Customers.
  • Storage / Servers daily checks critical Events.
  • Storage & Server performance tuning, performance monitoring and health checkup.
  • Planning, preparation and implementing data ontap upgrades.
  • Storage LUN provisioning Qtree, CIFS File System, NFS File system Management
  • VMware virtual Server creation, allocation & server configuration.
  • Installing Patches & packages on Unix/Linux Servers.
  • Maintaining and updating documents & Assets Management.
  • Deployed and maintained Imation Corporation Oakdale Commvault environment in their 2 data centers.
  • Worked with a private Commvault customer to migrate their data into Confidential data centers and maintained their infrastructure.
  • Contracted out to customers to help them get their Commvault environments functioning more efficiently.
  • Maintained physical servers used in our environments at the hardware and software level.
  • Custom built a reporting server when Commvault was not showing the metrics we needed.
  • Generated forecasting numbers for storage needs 90 days out to better plan for growth.
  • Maintained a 97.99% success rate for backups.
  • Participated in a rotating on-call schedule.
  • Managed the organization's internal IT infrastructure.

Confidential

Senior Consultant

Responsibilities:

  • Installing and configuring NetApp Filer (Fas3020c, Fas3070c, Fas3140, Fas3240)
  • Troubleshooting DataOntap software of various version 7.x & 8.X
  • Integrating filer with windows and UNIX system & provide backup solution for NetApp products.
  • 24*7 support to premium customers.
  • Installing disk shelf in HDS & NetApp filer including Fiber and SATA disk.
  • Configuring SAN & NAS on brocade switch with different storage boxes.
  • Configuring LUNS, Volumes and quota system, Fixing Bugs on DataOntap in NetApp filer.
  • NetApp - Monitoring & troubleshooting hardware & software issues
  • Escalation and follow up of cases Installation and Configuration of Network Appliance storage
  • Implementation of DR solutions through Network Appliance Storage system
  • Implementation and deployment of Complete Redundant Solutions through Clustered Storage using Netapp Filers
  • Configuration of NBU Data center for NAS Devices through NDMP Storage Units (Direct, Three-way, remote-NDMP) for Netapp.

Confidential

Senior Consultant

Responsibilities:

  • Installing and configuring NetApp Filer (Fas3020c, Fas3070c, Fas940c, Fas960c, Fas880c, Fas825c, R200…etc)
  • Troubleshooting DataOnTap software of various version 6.x & 7.X
  • Integrating filer with windows and UNIX system & provide backup solution for NetApp products.
  • 24*7 support to premium customer like GE, ST Micro, Adobe, Mentore Graphics, and Tele Atlas. Simens etc.
  • Upgrading microcode of HDS & Configure HDS.
  • Installing disk shelf in HDS & NetApp filer including Fiber and SATA disk.
  • Configuring SAN & NAS on brocade switch with different storage boxes.
  • Configuring LUNS, Volumes and quota system, Fixing Bugs on DataOntap in NetApp filer.
  • Hitachi - HDS SAN Storage installation and configurations - Creating Raid Groups, LUNs, Exporting LUNs
  • NetApp - Monitoring & troubleshooting hardware & software issues
  • Escalation and follow up of cases Installation and Configuration of Network Appliance storage
  • Implementation of DR solutions through Network Appliance Storage system
  • Implementation and deployment of Complete Redundant Solutions through Clustered Storage using Netapp Filers
  • Providing Automatic backup solutions for the NAS Storage by Integrating with the Backup Software
  • Installation and Configuration of Veritas NetBackup Data center 5.x & 6.x, 7.x on UNIX and windows platforms.
  • Installation, Configuration and administration of Storage and Media Devices & Designing and Planning of Backup policies.
  • Configuration of NBU Data center for NAS Devices through NDMP Storage Units (Direct, Three-way, remote-NDMP) for Netapp.

Confidential

Senior Consultant

Responsibilities:

  • Trouble Shooting various problems and failures in Veritas NetBackup
  • Handling of Backups on windows and Unix Platforms.
  • Trouble Shooting Drives issues
  • Handling of Tickets precisely on priority basis and accomplishing the tasks
  • Data restore.
  • Backup monitoring.
  • Remote server support and administration
  • Troubleshooting Network related issues.
  • Perform operating system problem determination, resolution steps and troubleshooting.
  • Storage management team in backup and recovery issues
  • Following all the process and procedures involved and maintaining checklists and generating reports.
  • Co-ordinating with Helpdesk, Service Management, Attend to all queries escalated by the team members as a Sr. specialist.
  • Remote Server support and Administration of high end mission critical production servers.
  • Managing and taking backups, performing recoveries using stand-alone tape drives

Confidential

Associate Storage Support Engineer

Responsibilities:

  • Managing the services of a client holding 800 servers’ backups with ultimate responsibility as project lead through single point of contact.
  • Up gradation of Veritas NetBackup 4.5 FP9 to 5.1 MP4 on Solaris and AIX Master and Media Servers
  • Trouble Shooting various problems and failures in Veritas NetBackup
  • Implementation of Vaulting process
  • Handling of Backups on windows and Unix Platforms and Database Backups of Oracle, SAP and Exchange
  • Configuration of Netapp Filers as NDMP clients to Backup on Veritas NetBackup
  • Trouble Shooting Drives issues
  • Handling of Tickets precisely on priority basis and accomplishing the tasks timely.

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