Graduate Assistant Resume
3.00/5 (Submit Your Rating)
TECHNICAL SKILLS
- Oracle Database Management System.
- Computer Hardware Repairs, Software installation/Configurations e. g Linux OS, Micros POS, Opera PMS, Windows Server 2003, 2008 Etc.
- Basic knowledge in Networking.
- Microsoft office: Word, Excel, power point e.t.c.
- Excellent interpersonal relationship.
- Initiative, organized and creative.
- Wonderful communication skill.
PROFESSIONAL EXPERIENCE
Confidential
Intern
Responsibilities:
- Gathering and importing of movie titles into Database.
- Remapping of movie codes
- Extraction of Movie title from cinema site using Microsoft Excel
- Deleting movie titles from Database
Confidential
Graduate Assistant
Responsibilities:
- A/V support and troubleshooting.
- IT support to staff, student e.t.c
- Creation of tickets for escalation to Level 2.
- Solving computer and media related issues for professors, faculties, and students.
- Sound, LCD or projector setup for events.
- Routine maintenance of all classroom computers, projectors and sound output
Confidential
Database Administrator
Responsibilities:
- Troubleshooting and maintenance of the POS database.
- Administer database objects on Oracle and MS - SQL databases.
- Plan, implement, and monitor the database resource utilization.
- Administer the database and application users and roles.
- Plan and implement the database security measures.
- Plan and Monitor the OS (Linux) Resource Utilization.
- Fine-tune the database resource (eg. SGA, tablespaces) allocation.
- Manage and supervise database oriented projects.
- Conduct End-User staff and/or management training to ensure a smooth installation process and minimize post-installation support requests.
- Live support coverage at Customer sites on and after the system live date as budgeted
- Address Customers post installation issues list.
- Obtain detailed Customer sign-offs for all installations/upgrades in order to confirm customer satisfaction.
- Ensure allocated time to each project is not exceeded by giving support to implementation specialists while at Customer site
- Ensure all database configurations are up to Micros standard.
- Perform routine database maintenance for all customers in Nigeria
- Troubleshooting and finding solutions to customer specific issues.
- Interface with level 2 support.
Confidential
Micros POS Specialist/Hardware Engineer
Responsibilities:
- Responsible for every customer's happiness by rendering top response support and building customers' databases to satisfaction.
- Maintain a high-level of knowledge on Micros POS Products.
- Testing all new versions before deploying at customers'
- Preparation of Customer equipment prior to installation.
- Prepare/setup equipment for End-User training.
- Conduct End-User staff and/or management training to ensure a smooth installation process and minimize post-installation support requests.
- Live support coverage at Customer sites on and after the system live date as budgeted
- Address Customers' post installation issues list
- Obtain detailed Customer sign-offs for all installations/upgrades in order to confirm customer satisfaction.
- Ensure allocated time to each project is not exceeded by giving support to implementation specialists while at customer site
- Ensure all database configurations are up to Micros standard and are PCI compliant
- Hardware periodic preventive maintenance for all customers in Nigeria
- Troubleshooting and finding solutions to customer specific issues
- Coordinating escalation of cases to level 2 support
- Troubleshooting and maintaining customers Hardware equipment.
- Schedule and Perform Routine maintenance for all Micros hardware's Nation wide
Confidential
Oracle Faculty / Data Entry Officer
Responsibilities:
- Facilitate training on Oracle SQL, Architecture and Administration, Backup and
- Recovery, Performance Tuning.
- Facilitate training on Microsoft office Package.
- Facilitate training on Linux, Unix and Windows operating system.
- Data entry for corporate system integration and migration projects on Campus Care School Management System