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Graduate Assistant Resume

TECHNICAL SKILLS

  • Oracle Database Management System.
  • Computer Hardware Repairs, Software installation/Configurations e. g Linux OS, Micros POS, Opera PMS, Windows Server 2003, 2008 Etc.
  • Basic knowledge in Networking.
  • Microsoft office: Word, Excel, power point e.t.c.
  • Excellent interpersonal relationship.
  • Initiative, organized and creative.
  • Wonderful communication skill.

PROFESSIONAL EXPERIENCE

Confidential

Intern

Responsibilities:

  • Gathering and importing of movie titles into Database.
  • Remapping of movie codes
  • Extraction of Movie title from cinema site using Microsoft Excel
  • Deleting movie titles from Database

Confidential

Graduate Assistant

Responsibilities:

  • A/V support and troubleshooting.
  • IT support to staff, student e.t.c
  • Creation of tickets for escalation to Level 2.
  • Solving computer and media related issues for professors, faculties, and students.
  • Sound, LCD or projector setup for events.
  • Routine maintenance of all classroom computers, projectors and sound output

Confidential

Database Administrator

Responsibilities:

  • Troubleshooting and maintenance of the POS database.
  • Administer database objects on Oracle and MS - SQL databases.
  • Plan, implement, and monitor the database resource utilization.
  • Administer the database and application users and roles.
  • Plan and implement the database security measures.
  • Plan and Monitor the OS (Linux) Resource Utilization.
  • Fine-tune the database resource (eg. SGA, tablespaces) allocation.
  • Manage and supervise database oriented projects.
  • Conduct End-User staff and/or management training to ensure a smooth installation process and minimize post-installation support requests.
  • Live support coverage at Customer sites on and after the system live date as budgeted
  • Address Customers post installation issues list.
  • Obtain detailed Customer sign-offs for all installations/upgrades in order to confirm customer satisfaction.
  • Ensure allocated time to each project is not exceeded by giving support to implementation specialists while at Customer site
  • Ensure all database configurations are up to Micros standard.
  • Perform routine database maintenance for all customers in Nigeria
  • Troubleshooting and finding solutions to customer specific issues.
  • Interface with level 2 support.

Confidential

Micros POS Specialist/Hardware Engineer

Responsibilities:

  • Responsible for every customer's happiness by rendering top response support and building customers' databases to satisfaction.
  • Maintain a high-level of knowledge on Micros POS Products.
  • Testing all new versions before deploying at customers'
  • Preparation of Customer equipment prior to installation.
  • Prepare/setup equipment for End-User training.
  • Conduct End-User staff and/or management training to ensure a smooth installation process and minimize post-installation support requests.
  • Live support coverage at Customer sites on and after the system live date as budgeted
  • Address Customers' post installation issues list
  • Obtain detailed Customer sign-offs for all installations/upgrades in order to confirm customer satisfaction.
  • Ensure allocated time to each project is not exceeded by giving support to implementation specialists while at customer site
  • Ensure all database configurations are up to Micros standard and are PCI compliant
  • Hardware periodic preventive maintenance for all customers in Nigeria
  • Troubleshooting and finding solutions to customer specific issues
  • Coordinating escalation of cases to level 2 support
  • Troubleshooting and maintaining customers Hardware equipment.
  • Schedule and Perform Routine maintenance for all Micros hardware's Nation wide

Confidential

Oracle Faculty / Data Entry Officer

Responsibilities:

  • Facilitate training on Oracle SQL, Architecture and Administration, Backup and
  • Recovery, Performance Tuning.
  • Facilitate training on Microsoft office Package.
  • Facilitate training on Linux, Unix and Windows operating system.
  • Data entry for corporate system integration and migration projects on Campus Care School Management System

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