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It Team Lead Resume

Belmont, CaliforniA

SUMMARY

  • Experienced IT manager with more than 14 years of progressive leadership career in Information Technology, Telecommunications and Management.
  • Enthusiastic leader and strategic thinker with ardent desire to help organizations succeed. Solid experience building, leading and motivating successful teams, managing complex projects to completion, deploying and maintaining audio - visual, infrastructure and telecommunications solutions.
  • Proven ability to achieve excellent outcomes through careful integration of technical skills, business administration, people skills and team management.
  • Knowledge of Agile and Waterfall methodologies.
  • Demonstrated high level of integrity and professionalism, great business acumen, and a strong work ethic
  • Robust skills and experience in IT team management, team leadership and motivation, and leading by example
  • Working knowledge of Cloud, Agile, Lean, Six Sigma, project management life cycle, and brand management
  • Positive team leader with solid rapport-building, planning, time management and organizational skills
  • Excellent people skills and ability to diagnose and resolve performance problems as well as mediate interpersonal issues
  • Fully committed to helping organizations achieve maximum benefit from their IT investments through strategic management
  • Accomplished, success-driven and results-oriented individual fluent in foreign languages

TECHNICAL SKILLS

  • Team Management
  • Technical Deployment
  • Network Administration
  • Team Leadership
  • Team Building
  • Active Directory
  • IT Management
  • Team Motivation
  • Windows Server
  • Cloud Computing
  • Conflict Resolution
  • Enterprise Architecture
  • Agile
  • Business Administration
  • Firewalls
  • Waterfall
  • Strategic Thinking
  • Network Security
  • Lean
  • Data Mining
  • Disaster Recovery
  • Six Sigma
  • Business Analysis
  • Mobile Devices
  • Project Management Life Cycle
  • Cultural Intelligence
  • Excellent Writing Skills
  • SDLC
  • Product and Brand Marketing
  • Communication Skills
  • ITIL
  • Videoconferencing

PROFESSIONAL EXPERIENCE

Confidential, Belmont, California

IT Team Lead

Responsibilities:

  • Managed large office move project and several department and team reshuffle initiatives to successful completion
  • Analyzed rolling inventory, obtained approvals and made adjustments to ensure continuous laptop availability for new hires
  • Managed several IT projects, efforts and initiatives to completion, implementation and presentation to upper management
  • Motivated, recognized and rewarded team members for outstanding achievements in ongoing projects and efforts

Confidential, Pleasanton, California

IT Project Manager / Principal Infrastructure Systems Engineer

Responsibilities:

  • Successfully completed IP reclamation and video deployment projects through thoughtful execution and team leadership
  • Obtained budget approval, placed and supervised over 200 GIT purchase requests with a total in the millions of dollars
  • Managed simultaneous procurement and distribution projects of over 130 devices to 45+ different countries and regions
  • Led and managed VLE (very-large-event) Global IT backstage calls supporting companywide events of 1000+ attendees
  • Received multiple awards, including Customer Services Pacesetter, three Team Brilliance, and two Way To Go awards
  • Provided first-grade training to newly hired IT Engineers with respect to corporate IT systems, procedures and policies

Confidential, Pleasanton, California

Senior Infrastructure Systems Engineer

Responsibilities:

  • Successfully participated in 2014 Oracle Open World company event, achieving second place by number of issues resolved
  • Received a Way To Go award for timely device and labor procurement for a companywide Wireless Deployment Project
  • Administered corporate IT infrastructure systems in WHQ region, including AD domain, print servers, and user workstations
  • Completed corresponding research and implemented issue resolutions on multiple Windows, Mac, iOS and Android devices
  • Earned designation of Apple Certified Support Professional by successfully passing Apple certification with a grade of 96%

Confidential

IT Specialist

Responsibilities:

  • Administered companywide Active Directory domain and Exchange server environments
  • Managed and deployed hardware systems/software packages to end-users
  • Completed IT-related portions of the onboarding process for new hires
  • Regularly engaged in week-long on-call duty to ensure uninterrupted IT operation

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