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System Administrator Resume

Pittsburgh, PA

SUMMARY:

Insightful, result - driven IT professional with over 10 years experience with proven success in supporting large organization s IT infrastructure initiatives while participating in planning, analyzing, and implementing solutions in support of business objectives. Excel at providing comprehensive IT solutions to business. Hand-on experience working on projects from start to finish to meet the business objectives. Outstanding organizational skills including coordinating all interested parties to complete an assignment of task.

AREAS OF EXPERTISE:

  • Network and Systems Security
  • Virtualization & Cloud Technologies
  • Data Integrity / Disaster Recovery
  • Risk Assessment
  • Detail Oriented
  • Cluster management
  • Storage Technologies (TSM, ANS, NAS)
  • Advance troubleshooting skills

TECHNICAL PROFICIENCIES:

Platforms: Windows 7/8/8.1/10, Windows Server 2003, 2008, 2008R2, 2012, 2012R2, Linux Red Hat Enterprise 6, IIS, Apache, Weblogic, JBoss.

Networking: LAN / WAN Administration, VPN, TCP/IP, DHCP, DNS, FTP, Oracle 10g /11g/12g, Cisco Routers & Switches, VoIP.

Application Software: Toad for Oracle, APEX, BMC Remedy, PL/SQL, OEM, PVCS, HP Service Manager, HP Server Automation, SCOM 2007/2012, VMware, Hyper-V, Oracle 11g, SQL Developer.

Languages: C, C++, HTML, JavaScript, PHP.

Tools: Firewall configuration, McAfee NSM, Wireshark, MS PowerShell, Citrix, Symantec Endpoint Protection, MS Hyper-V server 2008, 2012, VMWare Enterprise ESX hosts, Microsoft Office Suite, Access, MS Project, Office 365, IBM Tivoli Identity Manager.

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburgh, PA

System Administrator

Responsibilities:

  • Windows server 2003, 2008, 2008R2, 2012, 2012R2 installation Configuration and support.
  • Administered VMware virtual machines, hypervisors and clusters with support from virtualization engineers.
  • Coordinated the installation of client department specific applications and systems.
  • Determined appropriate method for installing applications and systems; resolved matters of significance and implements corrective course of action as needed.
  • Performed troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning.
  • Remediated servers to bring into DoD security compliance; failover services in clustered servers and stopped services before patching.
  • Applied patches to fix bugs provided by developers and software distributors.
  • Managed, add & remove users; implement and administer security policies and rules.
  • Analyzed, logged, tracked and resolved software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
  • Resolved incident and Service request tickets and Participated in on call rotation.
  • Upgraded system software and hardware components as required to meet business needs; coordinated backups.

Confidential, Atlanta, GA

Computer Operator

Responsibilities:

  • Initiated, updated, tracked, escalated and closed trouble tickets.
  • Logged onto virtual servers and use Remote Desk Top to log onto window servers to check application logs and restart servers.
  • Used SCOM to monitor and investigate alert events generated by servers and applications hosted by CDC.
  • Active Directory support and user account creation.
  • Performed application maintenance and change request related to installing Microsoft security patches to CDC production, staging servers.
  • Updated client FTP accounts and sub web permissions for security purpose.

Confidential, St. Louis, MO

Business Analyst

Responsibilities:

  • Send email communication to individual role, entitlement owners to verify roles, entitlements and provide in plain business language role and entitlement.
  • Performed data clean-up, and gather data from RMS, created pivot charts and tables using Excel, Access to help sort and summarize data and send weekly status report to management.
  • Monitored project status and prepared status reports for Project Manager.
  • Escalated pending entitlement and role not verified by Application Owners.

Confidential, St. Louis, MO

Oracle DBA

Responsibilities:

  • Created tables, indexes, user IDs and all other objects in production environment.
  • Adhered to and enforces database standards and procedures.
  • Performed backups, index tuning, restores and recoveries.

Confidential, St. Louis, MO

Operations Analyst

Responsibilities:

  • Participated in PS week, exception and emergencies release implementation
  • Followed up and drive platform issues with appropriate teams until resolution while keeping open communication with support team.
  • Provided technical support to customers by identifying and resolving systems related problems.

Project Coordinator

Confidential, St. Louis, MO

Responsibilities:

  • Created reports using MS access, importing them from Oracle database.
  • Used BMC remedy to reduce the number of incidents handled, improve resolution times, and prevent future incidents from occurring.
  • Monitored project status and prepared status reports.
  • Developed project implementation plans and project management documents.
  • Collected data on current product list using Toad for Oracle.
  • Exported data into MS Excel to analyze data using pivot tables and charts.

Oracle DBA

Confidential, St. Louis, MO

Responsibilities:

  • I3 Oracle to prevent systems failures to help increase productivity.
  • Created application alert monitoring and playbook for Launch & Support team to help detect, diagnose and repair issues like site availability, slow performance.
  • Proactively create reports using Excel, Access to assist with business decisions.
  • Monitored applications using performance monitoring tools such as Zabbix.

Confidential, Huntsville, AL

IT/ Helpdesk Specialist

Responsibilities:

  • Maintained computer lab equipment to assure it is in good working order and install, update software for all computers in the computer lab, doing trouble shooting for software and helps student, teacher dealing with software problem.
  • Managed student computer access accounts and printing accounts.
  • Performed hands-on administration, monitoring, and troubleshooting of Local Area Network (LAN) resulting in optimum performance and minimum downtime.

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