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Sr. It Administrator Resume

Thomasville, GA

OBJECTIVE

  • To utilize my strong analytical and problem - solving skills to design and implement innovative technology solutions that will improve business processes and exceed customer expectations.

TECHNICAL SKILLS

Operating Systems: Windows XP-8.1, Windows Server 2003-2012R2, RedHat Linux 4.x/5.x, Solaris 9.x/10.x, HP-UX, Mac OS X, VMWare ESX/ESXi

Software/Middleware: CommVault Simpana, Backup Exec, Active Directory, Microsoft SQL Server, Microsoft System Center Suite, Exchange 2007-2010, O365, Microsoft Office Suite, SharePoint (both on premise and online), MS Cluster Svcs, vCenter,/vSphere Client, Hyper-V, Microsoft IIS, Apache Tomcat, Drupal, FalconStor NSS replication, McAfee VirusScan, Nessus Vulnerability Scanner, Planview Enterprise, L-Soft Listserv, TeamQuest Monitoring, Up.Time Monitoring, Parature, Heat Tracking, Track-It

Hardware: Dell servers/workstations, HP Servers/Blades, EMC/EqualLogic/Hitachi iSCSI and fiber-channel SAN, NAS, Dell PowerConnect/Brocade switches, F5 LTM load balancers, various tape libraries and D2D backup appliances

Networking: Ethernet, TCP/IP, LAN/WAN, DNS, WINS, DHCP, SMTP, FTP, DFS, NFS, CIFS, Microsoft ISA Server

Scripting/Automation: VBScript, ASP, WMI, Batch, Power Shell

PROFESSIONAL EXPERIENCE

Confidential, Thomasville, GA

Sr. IT Administrator

Responsibilities:

  • Administering, configuring, installing, and monitoring Windows 2000, 2003, 2008, 2008 R2, 2012 R2 and Linux servers in a 24/7 production environment across multiple data centers
  • Conducts backup services to include design and administration of backups, restores, additions and deletions of backup clients
  • Proposes process improvement initiatives and ensures all stakeholders are trained in IT DR strategy, standards and procedures
  • Manages IT vendor relations such as hardware/software vendors, office equipment lessors, disaster recovery co-location and cloud services (Azure)
  • Supports IT staff with the tracking of compliance to internal standard operating procedures, issue management and periodic review and testing of recovery plans
  • Coordinates disaster recovery test activities with infrastructure and application teams
  • Coordinates change and incident management activities related to IT infrastructure initiatives and issues
  • Drafts procedures for identifying failures and invoking contingency plans, creates response procedures and identifies communication channels
  • Communicates with various response teams during testing, actual execution of recovery procedures and supports the design, development, installation, implementation and administration of backup solutions
  • Makes recommendations to the user community and the operations group on system enhancements, designs and administers programs to include policies, standard and guidelines
  • Authors, reviews or approves related documentation

Confidential | Tallahassee, FL

Technology Specialist

Responsibilities:

  • Deployed servers and other hardware and was responsible for the daily administration and oversight of all Windows, Linux and Unix systems (physical and virtual machines) and related software in a 24/7 managed services data center including Windows Server 2008 R2 and 2012 R2
  • Managed and supported Microsoft core technologies such as Active Directory, DNS, and Exchange as well as server applications such as Microsoft IIS, SQL Server and SharePoint across multiple domains
  • Provided advanced troubleshooting and develops appropriate technical solutions to complex hardware and software problems and analyzes system, server application, network and I/O device performance
  • Gathered system and user requirements for new projects
  • Managed projects of various complexity, length and scope
  • Managed communications and connection solutions, including local area networks
  • Performed and tests routine system backups and restores
  • Practiced network asset management, including maintenance of network component inventory, related documentation and technical specifications
  • Ensured the integrity, security and high availability of enterprise systems and data
  • Managed user accounts and permissions across all systems
  • Advised the management team and recommended, scheduled and performed software and hardware improvements, vulnerability scanning and remediation, upgrades, patches, reconfigurations and/or purchases

Confidential | Portland, OR

Senior Systems Administrator

Responsibilities:

  • Installed, configured and administered hardware (physical and virtual machines) and software related to the IT infrastructure in a heterogeneous (Windows, Unix/Linux) 24/7 environment
  • Managed backups for all production, pre-production and test systems
  • Provided project management and project leadership by developing project plans and timelines
  • Lead in prioritization of work, escalation of issues, and development of contingency plans
  • Created and maintained system documentation, policies, procedures and standards, as well as improved existing business processes
  • Ensured system performance & availability by monitoring disk space, CPU usage, RAM, network usage and other performance monitors as required
  • Provided status updates to the end-user community and IT management as needed due to complexity level of project, issue or irregularity
  • Researched, recommended and deployed new and relevant technologies to support business goals

Confidential | Tallahassee, FL

Systems Analyst

Responsibilities:

  • Installed, configured and administered Microsoft Windows Server 2008 to 2012 R2 and Red Hat Linux servers (physical and virtual machines) in a 24/7 enterprise environment in support of Florida’s college and university system student population
  • Managed and supported Microsoft core technologies such as Active Directory, DNS, and Exchange as well as server applications such as Microsoft IIS, SQL Server and SharePoint across multiple domains
  • Managed backups for all production, pre-production and test systems
  • Analyzed and resolved server hardware, operating system, application and network issues
  • Tested and monitored production systems to ensure high availability and performance
  • Gathered system and user requirements for new projects
  • Managed projects of various complexity, length and scope
  • Implemented and upgraded new systems to support new products and business processes
  • Coordinated system migrations, upgrades and patches with business stakeholders
  • Performed Fibre-channel and iSCSI SAN (EMC, EqualLogic) configuration, administration and capacity planning
  • Facilitated disaster recovery planning, installation and maintenance
  • Reviewed and analyzed vendor proposals to provide informed hardware and software purchasing recommendations for the organization
  • Documented system procedures, workflows and business processes

Confidential | Tallahassee, FL

Systems Project Analyst

Responsibilities:

  • Managed backups for all production, pre-production and test systems
  • Maintained backup tape rotation and offsite storage based on State of Florida retention policies
  • Created and maintained Active Directory user accounts, Exchange mailboxes, network shares and permissions
  • Installed new hardware/software solutions as member of the network administration team
  • Analyzed and resolved Windows Server issues

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