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Systems Technician Resume

York, PennsylvaniA

OBJECTIVE

  • Seeking a position as a Systems Technician utilizing software troubleshooting and hardware installation skills to maximize the overall efficiency of company.

TECHNICAL SKILLS

  • desktop support
  • Network+ and CCNA Certified computer software and hardware installation
  • LAN support

PROFESSIONAL EXPERIENCE

Confidential, York, Pennsylvania

Systems technician

Responsibilities:

  • Imaged and deployed Dell, Compaq, HP, and IBM/ Lenovo Desktops and Laptops
  • Experience with WebEx, Microsoft Office products, BlueJeans, and PTC Pro - Engineer
  • Worked with Microsoft Dos, 2000, XP, and 7
  • Performed network and applications troubleshooting for clients remotely and on site
  • Compiled and maintained the common issues and solutions log for other technical support analysts
  • Developed a laptop loaner process to organize equipment needs of traveling employees
  • Assisted with the management of NBX phone system
  • Supported warehousing and manufacturing hardware and software
  • Provided training to users
  • Familiar with Symantec Ghost and System Center 2012 R2 Configuration Manager - Application and OS Deployment
  • Worked on software testing and deployment
  • Performed Active Directory Configuration and Management

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