Systems technician Resume York, Pennsylvania - Hire IT People

OBJECTIVE

Seeking a position as a Systems Technician utilizing software troubleshooting and hardware installation skills to maximize the overall efficiency of company.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, York, Pennsylvania

Systems technician

Responsibilities:

Imaged and deployed Dell, Compaq, HP, and IBM/ Lenovo Desktops and Laptops
Experience with WebEx, Microsoft Office products, BlueJeans, and PTC Pro - Engineer
Worked with Microsoft Dos, 2000, XP, and 7
Performed network and applications troubleshooting for clients remotely and on site
Compiled and maintained the common issues and solutions log for other technical support analysts
Developed a laptop loaner process to organize equipment needs of traveling employees
Assisted with the management of NBX phone system
Supported warehousing and manufacturing hardware and software
Provided training to users
Familiar with Symantec Ghost and System Center 2012 R2 Configuration Manager - Application and OS Deployment
Worked on software testing and deployment
Performed Active Directory Configuration and Management