TECHNICAL SKILLS

• Apache
• AWS
• Azure Active Directory
• BurpSuite
• Git
• HP UFT/QTP
• Jenkins
• JBOSS
• Linux
• Oracle WebLogic
• Office 365
• OpenVAS
• OSSEC
• Nessus
• Nginx
• Redmine
• SoapUI
• SonarQube
• Subversion
• Visio
• VMWare
• Windows
• Zabbix

PROFESSIONAL EXPERIENCE

Director of Information Management

Confidential, VA

Responsibilities:

• Oversee technology operations including network management, security, service desk support, hardware and software management, and enterprise systems
• Develop and implement technology processes and strategies that support growth, innovation, and efficiency
• Analyze complex business needs presented by the user community and recommend technical solutions
• Drive collaboration between the IT team and business partners in the organization to establish priorities, identify risks, and accomplish goals
• Plan and budget for the implementation of new systems and provide guidance to IT professionals and other staff within the organization
• Establish an IT service framework and use policies for user support
• Work with quality management to acquire IT related certifications (ISO 9001, ISO 27001, CMMI - SVC-3)
• Set objectives and strategies for the IT department
• Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
• Design and customize technological systems and platforms to improve customer experience
• Plan the implementation of new systems and providing guidance to IT professionals and other staff within the organization
• Approve purchases of technological equipment and software and establishing partnerships with IT providers
• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
• Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
• Analyze the costs, value and risks of information technology to advise management and suggest actions

DevOps Engineer Lead

Confidential, VA

Responsibilities:

• Provided direct system engineering support in day - to-day development and testing activities
• Performed system design and architectural activities, including researching and recommending existing and new technologies and providing for new design specification and implementation plan in terms of infrastructure, interface/software design, software development, testing, and data migration
• Provided analyses of complex systems requirements in all phases of systems engineering
• Assisted development team in implementing the versioning, archiving, and deployment of software artifacts
• Built and migrated systems to development environments in Amazon GovCloud
• Planned and implemented networking, security, and system engineering elements of application interoperability using RESTful web services
• Designed and implemented DevOps automation in line with a continuous integration approach including but not limited to: automated software quality code checking, automated application builds and deployment, automated vulnerability scans and reports, and automated test scripts.
• Hardened all systems in accordance with STIGs and validated security compliance

System Administrator/Test Automation Engineer

Confidential, VA

Responsibilities:

• Installed, configured, and maintained laptops, operating systems, applications, and supporting peripherals
• Implemented and upgraded and patches for various operating systems
• Set up VOIP phones
• Assisted with network hardware, servers, and software installation, troubleshooting and support
• Added new users to Active Directory domain and set permissions
• Configured Cisco VPN for remote users
• Set up webmail accounts for new users
• Performed asset management and inventory of existing and new IT assets
• Configured web browsers and operating systems to work with legacy web applications for software testing
• Automated test scripts for native and web applications
• Performed web application penetration testing on web applications
• Conducted phone and in-person interviews for new hires and provided recommendations

Graduate Teaching Assistant

Confidential

Responsibilities:

• Provided academic support for 200 undergraduate students per semester.
• Provided IT support for course instructor for classroom presentation hardware and software.
• Managed course technology and proactively monitored students’ academic progress.
• Held regular office hours to meet with academically struggling students to develop goals, provide guidance, and build benchmarks for improvement.
• Planned and administered review sessions and supplemental workshops on academic writing, research, and test-taking strategies.
• Wrote tests and quizzes and graded papers to evaluate the performance of students in the completion of course requirements.
• Designed and delivered undergraduate lectures on state, regional, and international politics.
• Worked with faculty and department heads in assessing search committee candidates for new faculty hires.

Adjunct Faculty Instructor

Confidential

Responsibilities:

• Acted as primary instructor for two class sections of 20-30 students each.
• Designed and delivered lectures on the History of American Government.
• Held office hours and met with students to provide guidance on the completion of course objectives.
• Met with struggling students on an ad-hoc basis to discuss individually tailored strategies for academic success.
• Wrote syllabi and managed administration of courses through the use of course technology.
• Used interactive teaching styles to further student learning in a diverse and vocationally-oriented college environment.

University Project Manager

Confidential

Responsibilities:

• Acted as liaison between the Center for Public Administration and Policy at Confidential (CPAP) and the Virginia Local Government Management Association (VLGMA).
• Coordinated communications between organizations for the establishment of the Local Government Management Certificate Program at Confidential .
• Established and managed donor relations database for identification and solicitation of the initial funding of the certificate program.
• Set up and took meetings with regional businesses with local government clientele to sponsor the first cohort of the certificate program.
• Planned social event for the inaugural year of the certificate program which included hiring staff, coordinating vendors, inviting donors, writing budget reports, etc.