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Director Of Information Management Resume

VA

TECHNICAL SKILLS

  • Apache
  • AWS
  • Azure Active Directory
  • BurpSuite
  • Git
  • HP UFT/QTP
  • Jenkins
  • JBOSS
  • Linux
  • Oracle WebLogic
  • Office 365
  • OpenVAS
  • OSSEC
  • Nessus
  • Nginx
  • Redmine
  • SoapUI
  • SonarQube
  • Subversion
  • Visio
  • VMWare
  • Windows
  • Zabbix

PROFESSIONAL EXPERIENCE

Director of Information Management

Confidential, VA

Responsibilities:

  • Oversee technology operations including network management, security, service desk support, hardware and software management, and enterprise systems
  • Develop and implement technology processes and strategies that support growth, innovation, and efficiency
  • Analyze complex business needs presented by the user community and recommend technical solutions
  • Drive collaboration between the IT team and business partners in the organization to establish priorities, identify risks, and accomplish goals
  • Plan and budget for the implementation of new systems and provide guidance to IT professionals and other staff within the organization
  • Establish an IT service framework and use policies for user support
  • Work with quality management to acquire IT related certifications (ISO 9001, ISO 27001, CMMI - SVC-3)
  • Set objectives and strategies for the IT department
  • Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
  • Design and customize technological systems and platforms to improve customer experience
  • Plan the implementation of new systems and providing guidance to IT professionals and other staff within the organization
  • Approve purchases of technological equipment and software and establishing partnerships with IT providers
  • Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
  • Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
  • Analyze the costs, value and risks of information technology to advise management and suggest actions

DevOps Engineer Lead

Confidential, VA

Responsibilities:

  • Provided direct system engineering support in day - to-day development and testing activities
  • Performed system design and architectural activities, including researching and recommending existing and new technologies and providing for new design specification and implementation plan in terms of infrastructure, interface/software design, software development, testing, and data migration
  • Provided analyses of complex systems requirements in all phases of systems engineering
  • Assisted development team in implementing the versioning, archiving, and deployment of software artifacts
  • Built and migrated systems to development environments in Amazon GovCloud
  • Planned and implemented networking, security, and system engineering elements of application interoperability using RESTful web services
  • Designed and implemented DevOps automation in line with a continuous integration approach including but not limited to: automated software quality code checking, automated application builds and deployment, automated vulnerability scans and reports, and automated test scripts.
  • Hardened all systems in accordance with STIGs and validated security compliance

System Administrator/Test Automation Engineer

Confidential, VA

Responsibilities:

  • Installed, configured, and maintained laptops, operating systems, applications, and supporting peripherals
  • Implemented and upgraded and patches for various operating systems
  • Set up VOIP phones
  • Assisted with network hardware, servers, and software installation, troubleshooting and support
  • Added new users to Active Directory domain and set permissions
  • Configured Cisco VPN for remote users
  • Set up webmail accounts for new users
  • Performed asset management and inventory of existing and new IT assets
  • Configured web browsers and operating systems to work with legacy web applications for software testing
  • Automated test scripts for native and web applications
  • Performed web application penetration testing on web applications
  • Conducted phone and in-person interviews for new hires and provided recommendations

Graduate Teaching Assistant

Confidential

Responsibilities:

  • Provided academic support for 200 undergraduate students per semester.
  • Provided IT support for course instructor for classroom presentation hardware and software.
  • Managed course technology and proactively monitored students’ academic progress.
  • Held regular office hours to meet with academically struggling students to develop goals, provide guidance, and build benchmarks for improvement.
  • Planned and administered review sessions and supplemental workshops on academic writing, research, and test-taking strategies.
  • Wrote tests and quizzes and graded papers to evaluate the performance of students in the completion of course requirements.
  • Designed and delivered undergraduate lectures on state, regional, and international politics.
  • Worked with faculty and department heads in assessing search committee candidates for new faculty hires.

Adjunct Faculty Instructor

Confidential

Responsibilities:

  • Acted as primary instructor for two class sections of 20-30 students each.
  • Designed and delivered lectures on the History of American Government.
  • Held office hours and met with students to provide guidance on the completion of course objectives.
  • Met with struggling students on an ad-hoc basis to discuss individually tailored strategies for academic success.
  • Wrote syllabi and managed administration of courses through the use of course technology.
  • Used interactive teaching styles to further student learning in a diverse and vocationally-oriented college environment.

University Project Manager

Confidential

Responsibilities:

  • Acted as liaison between the Center for Public Administration and Policy at Confidential (CPAP) and the Virginia Local Government Management Association (VLGMA).
  • Coordinated communications between organizations for the establishment of the Local Government Management Certificate Program at Confidential .
  • Established and managed donor relations database for identification and solicitation of the initial funding of the certificate program.
  • Set up and took meetings with regional businesses with local government clientele to sponsor the first cohort of the certificate program.
  • Planned social event for the inaugural year of the certificate program which included hiring staff, coordinating vendors, inviting donors, writing budget reports, etc.

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