Sr. Domino Administrator Resume
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EXPERIENCE:
Confidential
Sr. Domino Administrator
Responsibilities:
- Support IBM Domino servers during an Office 365 migration.
- Perform regular maintenance on Domino servers during off hours
- Install service packs and updates to Domino servers.
- Support Notes client users during the migration to Outlook.
- Maintain Cisco Ironport mail gateways.
- Perform end user support for Notes and Outlook users.
Confidential
Lead Infrastructure Messaging Engineer
Responsibilities:
- Acts as technical SME in the area of the Email Gateway - Confidential .
- Assist with supporting Office 365 Exchange environment.
- Provides technical expertise to maintain environments and troubleshoot issues.
- Troubleshoot email delivery issues for Confidential employees.
Confidential
Senior Analyst
Responsibilities:
- Responsible for supporting the IT team with user Messaging (e.g., create Outlook user profile & PST effort to create, attach, import) and AD (resolve user migration issues) integration into the Tenet domain.
- Migrate users from the Confidential Windows domain in to the Tenet domain using Quest Migration Resource Update Manager.
- General end user support for Tenet employees during the migration.
- Inventory machines and their location in preparation for migration.
Confidential
IBM Notes/Domino Administrator
Responsibilities:
- Manage help desk incidents assigned to my support team.
- Support Confidential employees with Notes client questions and issues.
- Administration and support of over 100 Domino 9.0.1 & 8.5 servers.
- Participate in IBM Notes client upgrades for end users.
Confidential
Sr. Technical Consultant
Responsibilities:
- Architect, design and lead implementation of IBM Lotus Notes/Domino 9.0.1upgrades.
- Implemented Domino 9.0.1 enhancements resulting in improved Domino server performance and stability.
- Experienced with wireless & handheld device integration with IBM Traveler and Blackberry Enterprise Server.
- Document existing systems architecture and client deployment for Confidential clients.
- Design, plan and implement related system upgrades and regular patching, including Domino, Traveler, and Sametime.
- Manage and troubleshoot anti-spam gateways for customers such as Confidential and Confidential
Confidential, Phoenix, AZ
Systems Analyst.
Responsibilities:
- Installed, configured, and supported third party Domino products, Blackberry Enterprise Server, Department Calendar and Norton Antivirus for Domino.
- Lead projects involving the deployment and support of Sametime 8.0.2, Quickr 8.1, and and Lotus Notes client software.
- Proficient in Sametime server 7.5.1 to 8.0.2 up-grades including the conversion of authentication from Domino to LDAP.
- Provided daily software/hardware customer support while building strong client business relationships.
- Documented all projects including Domino server, client configuration and upgrades.
- Installation and configuration of Windows 2003 server, Linux server operating systems, VMWare and ESXi.
Confidential, Cambridge, MA
Senior Domino Administrator
Responsibilities:
- Deployed Domino clustering on primary mail and application servers involving the configuration and deployment of three new Domino servers.
- Identified and resolved Domino server performance issues and created performance reports using Candle’s IntelliWatch product.
- Integrated BlackBerry devices with Lotus Notes mail systems including installation and configuration of BlackBerry Enterprise server.
- Handled all escalated client issues providing troubleshooting and resolution.
- Upgraded, installed and configured Candle’s IntelliWatch on Domino servers and created custom triggers for the environment.
- Installed and configured Confidential ’s Norton Antivirus for Notes on all Domino servers.