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Network Engineer Resume

Charlotte, NC

Education and Certifications:

AAS, Information Systems (Networking Technologies)

Technical Skills:

  • Able to troubleshoot, think analytically, and solve complex problems
  • Prioritized and managed progress on multiple outstanding projects
  • Server setup, system maintenance, and hardware/software installation
  • Wndows 2003 Server and Windows 2008 Server (Standard, Enterprise, R2, and etc...)
  • Knowledge of Active Directory, DNS, DHCP, and WINS
  • Cisco Routers and Switches (configuration and setup)
  • Router: 2800 and 2900 series
  • Switches: Cisco catalyst 3560, 3750, 4506, and 6500 series
  • Knowledge of Layer 3 routing protocols (RIP, OSPF, and EIGRP)
  • Knowledge of Cisco Layer 2 technologies (STP, VLANs, VTP, ISL, 8021Q, and etc)
  • Understanding of TCP/IP, LAN\\WAN, OSI model, and network equipment
  • Knowledge of Wireless Control System conjunction with Wireless Controller 4400 and 5500 series
  • Wireless Access Point: 1142 and 1242 series


7/2010 -Present Confidential, Charlotte, NC
Information Svc Network Infrastructure

  • Maintain network infrastructure, network documentation, and network routing protocols
  • Maintain comprehensive reports of all implemented upgrades to the Cisco devices
  • Performs network planning and survey for remote sites
  • Assists with the development of new technologies
  • Router installation, configuration, maintenance, and IOS upgrade
  • Switch installation, configuration, maintenance, and IOS upgrade
  • Well versed in the operations, configuring and troubleshooting of various routing (RIP, OSPF, and EIGRP) and switching (VTP, STP) protocols in Cisco devices
  • Proficient in the creation, configuring, and troubleshooting of VLAN's and switch trunks
  • Provide LAN/WAN troubleshooting and support as needed

4/2007 -7/2010 Confidential, High Point, NC
IT Infrastructure Specialist

  • Supported and administrated voice communication technologies (Cisco Call Manager 41, Cisco Unity, and Cisco VOIP Phones)
  • Implemented networking technologies such as Cisco routers and switches
  • Connect uplink Fiber cable (Singlemode and Multimode) between Main Distribution Frame (MDF) and every other Intermediate Distribution Frame (IDF) within facility
  • Implemented and managed Cisco wireless technologies using Wireless Control System (WCS)
  • Implemented Window 2003 on HP server (DL380G5, DL360G5, and etc) and monitored using HP Insight Manager
  • Supported local and remote users (workstations, laptops, printers and mobile devices issues)
  • Maintained virus monitoring on all servers and workstations (eTrust Antivirus)
  • Managed backup software and verify backup operations (BrightStor)
  • Managed Active Directory (domain users, groups, and group polices), and BES Server (Blackberry Support)
  • Monitor and handle troubleshooting issues with network monitoring tools (OpManger and Cisco Network Assistant)
  • Worked with VMWare (ESXi, ESX 4, Vcenter, and other VMware tools)
  • Created and maintained written documentation and visio diagrams for supported IT Infrastructure

12/2006 - 4/2007 Confidential, Charlotte, NC
Jr Network Engineer

  • Managed and monitored servers (Windows Server 2003 and Fax Server)
  • Installed, supported, and configured network equipment (Cisco Routers/Switches, Wireless Access Point, Network PoE Switches, VOIP Phone System, and Barracuda Spam Firewall)
  • Monitored Network (Routers, Switches, Firewalls, etc) using HP Openview
  • Delivered system maintenance and backup using Veritas Backup Executive software
  • Provided professional technical support for customers with network, hardware, and software issues
2/2006 -11/2006 Confidential, Huntersville, NC
Helpdesk\\Network Operation
  • Provided professional technical expertise for 1200+ network users
  • Supported Remote and onsite users (Windows XP, Windows Server 2003, Microsoft Outlook, PCs, networks, printers, routers, and switches)
  • Configured Cisco routers and switches using appropriate routing protocols
  • Installed and setup (Cisco routers, Cisco switches, PCs, and printers)
  • Monitored system and network (routers and switches) performances using HP Openview
  • Managed and maintained Active Directory in Window Server 2003

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