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Solution Architect Resume

IL

SUMMARY

  • 8+ years of Experience in Network Management, NMS solution designing, NMS up gradation and implementation with good understanding of Network Monitoring Tools and their configuration.
  • Rich experience in mapping Client's Requirements and providing customized, viable, quality & cost effective NMS solution.
  • Hands on experienced in Professional Solution Design and Development of Network Monitoring Solution for Telecom and Software companies.
  • Prepared NMS solution design and implementation documents that give the detailed information about the hardware, network design, NMS solution and effort estimation.
  • Strong Experience and Expertise in EMC Smarts Suits (SAM/IP/NPM/ESM), Watch4Net, Solution Design and implementation on UNIX/LINUX/Windows Operating system.
  • Worked on Design and Development of a Integration Project between different NMS Solution.
  • Experienced on other monitoring tools includes SevOne, Solarwind, splunk, CA SOI, LIMS, NetCM, MadCAT.
  • Strong Exposure in writing Unix Shell Script, Perl and ASL Scripts.
  • Hands on experience in ticketing tools like BMC remedy and Bridge clarify.
  • Having Expertise in installation and integration of third party adapters like trap adapter, syslog - ng and ticketing adapter (nGTA).
  • Hands on experience in SNMP and trap configuration using different vendor MIB.
  • Experienced in Monitoring of Cisco, juniper and other network devices using EMC SMARTS.
  • Having experience on NMS support project which includes EMC SMARTS product support, SNMP configuration and network connectivity issues.
  • Having Good exposure in other programming languages which includes Java, C, and C++.
  • Strong administration knowledge on Linux servers. (RHCSA and RHCE certified)

TECHNICAL SKILLS

Operating Systems: Unix, Linux, Windows System.

Network Management System: EMC SMARTS (SAM/IP/NPM/ESM), Watch4Net, SevOne, LIMS, Madcat, NetCM, Solarwind

Ticketing Tools: BMC remedy, Bridge clarify

Programming Languages: Unix shell, Perl, ASL, C, C++, Java

Domain Expertise: Telecom and software

PROFESSIONAL EXPERIENCE

Confidential, IL

Solution Architect

Responsibilities:

  • Setup and Install Linux server for smarts prerequisites include hardware sizing, required OS Patch installation and connectivity setup.
  • Install smarts and M&R module includes SAM/IP/ESM/ACM/TRAP/OI and M&R.
  • Covert the customization script to Linux compatible module includes escalation policy script, dynamic modelling and other poller script.
  • Working on Automation using perl scripts, shell scripts and ASL scripting for SMARTS.
  • Setup integration with other tools includes Impact, Database, LDAP and Remedy.
  • Discover Devices, create users and user profile Dashboard.
  • Testing and validation of smarts modules.
  • Raise product issue with EMC and work on SR to fix those.
  • Testing and Validation of the system management solution.
  • Develop standards and best practices for monitoring and performance analysis for WAG Monitoring Remediation project.

Confidential, NY

EMC SMARTS Administrator

Responsibilities:

  • Maintain and manage the Enterprise Monitoring solution for the Confidential Infrastructure and also Enhance the solution, incorporate new features and support the scope expansion.
  • Understand Confidential Monitoring remediation business requirements and convert them into systems management technical solutions.
  • Testing and Validation of the system management solution.
  • Develop standards and best practices for monitoring and performance analysis for Monitoring Remediation project.
  • Monitoring the system performance and addressing technical issues.
  • Collaborate with stakeholders to identify the monitoring and performance analysis requirements and enhancements.
  • Coordinating with the On-site Engineering team on the technology, tools, procedures, and process guidelines.
  • Managing the platform monitoring team to meet Business objectives and deliverables.
  • Translate the architecture into deliverable components whenever required.
  • Identifying monitoring gaps and prepare remediation plan.
  • Developing best practices and IT solutions related to the project.
  • Documentation of the solution

Confidential

Tech Lead

Responsibilities:

  • Configured events and alerts with appropriate notifications sent to operations personnel, systems administrators, and application owners as appropriate.
  • Responsible for installation, maintenance and upgrade of event management and monitoring software, including availability, capacity, and performance of operating systems, and application
  • Provided analysis of event information and feedback to appropriate individuals or groups regarding trends and issues reported by the monitoring system to assist with more effective event correlation.
  • Analyze the customer requirement and provide appropriate NMS solution with tools like EMC Smarts, Watch4Net and nGTA, also integrate other NMS with these tools wherever require.
  • Prepare Design documents and effort estimation for project, also verify the prerequisites like hardware requirement, connectivity, IP address allocation etc. and raise Change request, incidents, firewall request accordingly.
  • Installation and configuration of EMC smarts suits (SAM/IP/NPM) and W4N on UNIX, Linux and windows Server.
  • Installation and configuration of 3rd party adapters like trap adapter, syslog adapter, syslog-ng and auto ticketing adapter (ticketing features on expedio and ITSM) etc.
  • Configure smarts to receive and alert on vendor specific traps using vendor MIBs
  • Verify SNMP configuration for network devices and troubleshoot if any issue with SNMP configuration or communication.
  • Customized SMARTS monitoring solution (automation) using Perl, shell and ASL scripting.
  • Monitoring of Cisco, juniper, avaya and other network devices using EMC SMARTS
  • Participate in UAT (user acceptance testing), resolve different smarts related issue during the UAT.
  • Provide the complete support till this project will go on live

Confidential

SMARTS deployment engineer

Responsibilities:

  • Analyzing customer Monitoring requirements.
  • Hardware sizing for new accounts.
  • Installing and configuring EMC Smarts (SAM/IP/ESM) suits as per the client monitoring requirements.
  • Verify and setup connectivity between Customer Network and SMARTS servers.
  • Discover devices in SMARTS IP domain, in LIMS, and provide necessary Support to SMARTS servers and LIMS activities.
  • NMS Tools (SMARTS, splunk, Solarwind, SevOne, LIMS, NetCM, MadCAT,NetQos) configuration and integration with Service portal.
  • Administration of SMARTS servers (Linux).
  • Customized SMARTS monitoring solution (automation) using Perl, shell and ASL scripting.

Confidential

Technical Associate

Responsibilities:

  • Installation and configuration of EMC smarts suits (SAM/IP/NPM) on UNIX, Linux and windows Server.
  • Deploying Customized monitoring solution as per the Clients requirement.
  • Installation and configuration of 3rd party adapters like trap adapter, syslog-ng and ticketing adapters etc.
  • Configure smarts to receive and alert on vendor specific traps using vendor MIBs
  • Verify SNMP configuration for network devices and troubleshoot if any issue with SNMP configuration or communication
  • Provide support on Nagios product related issue.
  • Provide support of Smarts product related issue like false alerts, discovery issue, service down issue etc.
  • Worked on scripting (Perl and shell) to customize the NMS solution.
  • Prepare test cases and participate in UAT, resolve different smarts related issue during the UAT.
  • Provide the complete support till this project will go on live

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