SUMMARY:

To take a challenging role for understanding business needs, assessing impacts. Capturing, analyzing and documenting requirements and supporting the communication and delivery of business requirements.

PROFESSIONAL SUMMARY:

• Domain Consulting - Telecom & Product Management
• Experience in OSS/ BSS & Telecom Datacomm
• Strong understanding of Lead to Cash Journey (Fulfilment) & Product Life cycle Management (PLM).
• Fair understanding of eTOM & JSF frameworks
• Strong Analytical Skills.
• Inclination towards Business Understanding and fair for interacting with Business Stakeholders (Product Managers, Operations, etc).
• Process Design, Business Analysis, Design To-Be processes, Define high level solution for systems and business processes.
• Product Design, Product Modelling of Products to be Offered, Define high level Product to be captured in Catalogue and Business Processes
• Expertise in Product Modeling of Product from requirement gathering phase till Product phase out.

STRENGTHS:

• Good Listener
• Willingness to learn and excel
• Good Analytical skill

TECHNICAL SKILLS:

Programming Languages: Java, C#, C++, C

Web Technologies: HTML, JQuery, JavaScript & CSS

Databases: SQL Server 2008, SQL Server 2005

Operating Systems: Windows XP, Windows 7

Methodologies: UML, SDLC, Agile

Business Modeling Tools: MS Visio, BPMN

Utility Tools: MS Office, MS Excel

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Have 2.5+ years of experience in Consulting, Designing & Modelling Domain
• As an E2E Process Designer was responsible for capturing and understanding requirements, coming up with HLD of product journeys and processes .
• Experience in eliciting and analyzing business requirements, as-is processes, defining to-be processes and developing specification documents.
• As an E2E Product Modeler was responsible for understanding requirements related to product to be displayed in catalogue for business. Coming up with high level design which captured the requirements.
• In-depth knowledge of various phases and methodologies of SDLC.
• Capturing complex business requirements and channelizing the same into specific use cases for business. This document is then referred to as the Business Requirements Documents (BRD).
• Capture the E2E As-Is process, analyze the gaps and mapping To-Be processes to provide optimum solution for the automated processes.
• Experience in various phases of product modeling tools, such as SIGMA.
• Worked on various initiatives as Magento Lab Set up, Wireless Technology, SEO (Search Engine Optimization), Responsive Design.

Confidential

Process Designer

Responsibilities:

• Requirement gathering & Elicitation, Documenting Requirements, Creating As-Is Process and To- Be Process, Process Level Functional Test cases, Creating Process models on Microsoft Visio

Confidential

Responsibilities:

• Created High Level Designs for Product Offerings
• Created requirement Documents comprised of various product offers, characteristics, prices etc.
• Developed different products instances in catalog for various products

Confidential

Process Designer

Responsibilities:

• Requirement gathering & Elicitation, Requirement documentation
• Creating E2E Process Design
• Creating process models on Oracle BPA - EPC, BPMN Diagrams