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System Engineer Resume


To take a challenging role for understanding business needs, assessing impacts. Capturing, analyzing and documenting requirements and supporting the communication and delivery of business requirements.


  • Domain Consulting - Telecom & Product Management
  • Experience in OSS/ BSS & Telecom Datacomm
  • Strong understanding of Lead to Cash Journey (Fulfilment) & Product Life cycle Management (PLM).
  • Fair understanding of eTOM & JSF frameworks
  • Strong Analytical Skills.
  • Inclination towards Business Understanding and fair for interacting with Business Stakeholders (Product Managers, Operations, etc).
  • Process Design, Business Analysis, Design To-Be processes, Define high level solution for systems and business processes.
  • Product Design, Product Modelling of Products to be Offered, Define high level Product to be captured in Catalogue and Business Processes
  • Expertise in Product Modeling of Product from requirement gathering phase till Product phase out.


  • Good Listener
  • Willingness to learn and excel
  • Good Analytical skill


Programming Languages: Java, C#, C++, C

Web Technologies: HTML, JQuery, JavaScript & CSS

Databases: SQL Server 2008, SQL Server 2005

Operating Systems: Windows XP, Windows 7

Methodologies: UML, SDLC, Agile

Business Modeling Tools: MS Visio, BPMN

Utility Tools: MS Office, MS Excel



System Engineer


  • Have 2.5+ years of experience in Consulting, Designing & Modelling Domain
  • As an E2E Process Designer was responsible for capturing and understanding requirements, coming up with HLD of product journeys and processes .
  • Experience in eliciting and analyzing business requirements, as-is processes, defining to-be processes and developing specification documents.
  • As an E2E Product Modeler was responsible for understanding requirements related to product to be displayed in catalogue for business. Coming up with high level design which captured the requirements.
  • In-depth knowledge of various phases and methodologies of SDLC.
  • Capturing complex business requirements and channelizing the same into specific use cases for business. This document is then referred to as the Business Requirements Documents (BRD).
  • Capture the E2E As-Is process, analyze the gaps and mapping To-Be processes to provide optimum solution for the automated processes.
  • Experience in various phases of product modeling tools, such as SIGMA.
  • Worked on various initiatives as Magento Lab Set up, Wireless Technology, SEO (Search Engine Optimization), Responsive Design.


Process Designer


  • Requirement gathering & Elicitation, Documenting Requirements, Creating As-Is Process and To- Be Process, Process Level Functional Test cases, Creating Process models on Microsoft Visio


Systems Engineer


  • Created High Level Designs for Product Offerings
  • Created requirement Documents comprised of various product offers, characteristics, prices etc.
  • Developed different products instances in catalog for various products


Process Designer


  • Requirement gathering & Elicitation, Requirement documentation
  • Creating E2E Process Design
  • Creating process models on Oracle BPA - EPC, BPMN Diagrams

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