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Infrastructure Manager Resume

PROFILE:

  • Experienced and accomplished Professional Senior IT Software Consultant & Team Leader with over twenty years of experience looking to leverage extensive background in Workload Automation, IT Management, Professional Services into a Solution Software Consultant position with Technology Companies.
  • Plan, organize and deliver complex Proof of Concept Projects, managing the entire ecosystem effectively
  • Contributes to an atmosphere of enthusiasm, cooperation and team spirit
  • Coach others without becoming authoritarian
  • Participates and represents Company at Industry Analyst events
  • Drives innovation through participation in broader team discussions
  • Technically manages multi - discipline Sales Process-aligned opportunities
  • Performance Analysis and capacity planning
  • Event and Service Impact Analyses
  • Application Integrations (OOTB and Customized)
  • Systems Programming in Perl, C/C++ and Bash
  • Unix shell & Windows batch programming
  • JavaScript & VBS code maintenance
  • PSL Coding and maintenance (Patrol KM)
  • MRL & BAROC Coding (Mastercell Rules)
  • JCL & COBOL Coding and PGR maintenance

EMPLOYMENT HISTORY:

Confidential

Infrastructure Manager

Responsibilities:

  • Network Design and Cisco Meraki Implementation
  • Windows Hyper-V implementation on DELL bare metal
  • Active Directory - DHCP - DNS design and Implementation
  • VPN and remote access (Melbourne to Sydney) implementation
  • Trumpf - TruTops CRM and Boost Software implementation and support
  • Google Admin, HubSpot, Xero applications administrator
  • MS-SQL integrations, maintenance and performance management

Confidential

Senior Software Consultant

Responsibilities:

  • Working with IBM and NAB Teams was responsible to convert jobs from TWS to Control-M using conversion tools and XML/Perl scripts
  • Creation of conversion lifecycle based on the critical business requirements
  • Extraction Conversion Test Implementation of Jobs Workflows and calendars
  • 112 Application - 35000 jobs converted across the entire project

Confidential

Senior Software Consultant

Responsibilities:

  • Involved in various services scope, architecture design and implementation of BMC Solution for Performance Management and Workload Automation.
  • Engaged in projects as SME across multiple technology platforms such as Control-M, ADDM, Service Impact Management, BMC Event Management, ProactiveNet, Patrol and BMC Capacity Optimization
  • Integrate solutions with various systems such as Z/Os, SAP, PeopleSoft, File Transfers
  • Implementations, Migrations, Upgrades, integrations, Replacements, Health Checks and Knowledge transfers of BMC Proactive Operations and Workload Automation Solutions
  • Design and implement along with BMC Professional Service Team NZ a BSM Solution at large energy company in NZ involving the deployment of solutions as Asset, Incident, Change, Event, Performance Management and Workload Automation
  • Converted Batch workflow from other vendors to XML files and used as input to in-house build shell scripting to build BMC Control-M Workflows
  • Delivery Control-M workshops for large scale, multi-discipline deployments
  • Support SSM’s ability to qualify scope and assemble Control-M deals
  • Provide input into Services Sales deliverables including capabilities, activities,
  • Create Control-M ROM based on joint requirements gathering with SSM
  • Lead Solution Planning workshops to help further plan and sell Control-M implementations
  • Transfers Control-M knowledge to the field. Including developing practice, service offerings, mentoring, whitepapers, case studies, answering questions
  • Contributes to Control-M sessions for SSMs and Project Managers in the APAC region

Confidential

Senior Software Consultant

Responsibilities:

  • Implement changes based on changes request
  • Monitor/Escalate Incidents
  • Create Release packages based on the change requests
  • Update Forms and create active link
  • Create and customize form using overlays

Confidential

Senior Software Consultant / Team Leader

Responsibilities:

  • Projects Plan sales strategist lead of the Professional Services Team
  • Provide Performance Analysis and systems administration for customer with large number of servers (+2000 servers)
  • Plan and Design Patrol agent deployment and configuration on large number of Servers
  • Architecture and Design of performance and event management solution
  • Generate Reports contain Performance Analyses and Performance issues
  • Installing, configuring and maintaining Virtualized environment
  • Capacity Planning and Storage tuning on mainframes using mainview and Rmon
  • Performance Analysis and capacity planning on UNIX/Windows and virtualized Servers
  • Performance Analysis and capacity planning on Web Server and Databases
  • Performance Analysis and capacity planning on Network throughput and Network Devices
  • Creation of customized Patrol KM using PSL Language
  • Creation of customized Rules on BMC Event management using MRL and BAROC language
  • Creation of solution integrations and automations using SHELL, Bat and PL/SQL Scripts
  • Provide Repose to RFP and RFQ and elaborate SOW for the professional services Team
  • Conduct end-to-end POC’s, document results and present to a Board and IT Teams
  • Conduct business and technical presentations

Confidential

Senior Software Consultant / Pre-sales Engineer

Responsibilities:

  • PATROL and Control-M Administration Support involved in Installing, configuring and maintain mission critical servers
  • Creation of workflows using shell scripts to automate manual process
  • Creation of program using VBS function as send keys to automate online programs
  • Automation and maintenance of BATCH Workflows coded in COBOL, JCL, C/C++ using Control-M
  • Remote and on-site Linux, Unix and Windows System Administration as DNS, SSH, FTP, TELNET, DHCP, Mail and Web Server configuration
  • Email and shell account creation, Unix and Windows support as Crontab, DNS, Sendmail, Samba, Apache, MySQL, SSH Administration
  • TCP/IP troubleshooting on Unix/NT/Linux network, IP addressing/mapping and inventory
  • Code in Perl, C and Bash to automate batch Programming and integrate applications
  • Lead Performance and Event Management Solution Implementation, POC and route to value presentations on private and government Customers
  • IT Projects Plan and Lead of the Services Delivery Team

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