Infrastructure Manager Resume
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PROFILE:
- Experienced and accomplished Professional Senior IT Software Consultant & Team Leader with over twenty years of experience looking to leverage extensive background in Workload Automation, IT Management, Professional Services into a Solution Software Consultant position with Technology Companies.
- Plan, organize and deliver complex Proof of Concept Projects, managing the entire ecosystem effectively
- Contributes to an atmosphere of enthusiasm, cooperation and team spirit
- Coach others without becoming authoritarian
- Participates and represents Company at Industry Analyst events
- Drives innovation through participation in broader team discussions
- Technically manages multi - discipline Sales Process-aligned opportunities
- Performance Analysis and capacity planning
- Event and Service Impact Analyses
- Application Integrations (OOTB and Customized)
- Systems Programming in Perl, C/C++ and Bash
- Unix shell & Windows batch programming
- JavaScript & VBS code maintenance
- PSL Coding and maintenance (Patrol KM)
- MRL & BAROC Coding (Mastercell Rules)
- JCL & COBOL Coding and PGR maintenance
EMPLOYMENT HISTORY:
Confidential
Infrastructure Manager
Responsibilities:
- Network Design and Cisco Meraki Implementation
- Windows Hyper-V implementation on DELL bare metal
- Active Directory - DHCP - DNS design and Implementation
- VPN and remote access (Melbourne to Sydney) implementation
- Trumpf - TruTops CRM and Boost Software implementation and support
- Google Admin, HubSpot, Xero applications administrator
- MS-SQL integrations, maintenance and performance management
Confidential
Senior Software Consultant
Responsibilities:
- Working with IBM and NAB Teams was responsible to convert jobs from TWS to Control-M using conversion tools and XML/Perl scripts
- Creation of conversion lifecycle based on the critical business requirements
- Extraction Conversion Test Implementation of Jobs Workflows and calendars
- 112 Application - 35000 jobs converted across the entire project
Confidential
Senior Software Consultant
Responsibilities:
- Involved in various services scope, architecture design and implementation of BMC Solution for Performance Management and Workload Automation.
- Engaged in projects as SME across multiple technology platforms such as Control-M, ADDM, Service Impact Management, BMC Event Management, ProactiveNet, Patrol and BMC Capacity Optimization
- Integrate solutions with various systems such as Z/Os, SAP, PeopleSoft, File Transfers
- Implementations, Migrations, Upgrades, integrations, Replacements, Health Checks and Knowledge transfers of BMC Proactive Operations and Workload Automation Solutions
- Design and implement along with BMC Professional Service Team NZ a BSM Solution at large energy company in NZ involving the deployment of solutions as Asset, Incident, Change, Event, Performance Management and Workload Automation
- Converted Batch workflow from other vendors to XML files and used as input to in-house build shell scripting to build BMC Control-M Workflows
- Delivery Control-M workshops for large scale, multi-discipline deployments
- Support SSM’s ability to qualify scope and assemble Control-M deals
- Provide input into Services Sales deliverables including capabilities, activities,
- Create Control-M ROM based on joint requirements gathering with SSM
- Lead Solution Planning workshops to help further plan and sell Control-M implementations
- Transfers Control-M knowledge to the field. Including developing practice, service offerings, mentoring, whitepapers, case studies, answering questions
- Contributes to Control-M sessions for SSMs and Project Managers in the APAC region
Confidential
Senior Software Consultant
Responsibilities:
- Implement changes based on changes request
- Monitor/Escalate Incidents
- Create Release packages based on the change requests
- Update Forms and create active link
- Create and customize form using overlays
Confidential
Senior Software Consultant / Team Leader
Responsibilities:
- Projects Plan sales strategist lead of the Professional Services Team
- Provide Performance Analysis and systems administration for customer with large number of servers (+2000 servers)
- Plan and Design Patrol agent deployment and configuration on large number of Servers
- Architecture and Design of performance and event management solution
- Generate Reports contain Performance Analyses and Performance issues
- Installing, configuring and maintaining Virtualized environment
- Capacity Planning and Storage tuning on mainframes using mainview and Rmon
- Performance Analysis and capacity planning on UNIX/Windows and virtualized Servers
- Performance Analysis and capacity planning on Web Server and Databases
- Performance Analysis and capacity planning on Network throughput and Network Devices
- Creation of customized Patrol KM using PSL Language
- Creation of customized Rules on BMC Event management using MRL and BAROC language
- Creation of solution integrations and automations using SHELL, Bat and PL/SQL Scripts
- Provide Repose to RFP and RFQ and elaborate SOW for the professional services Team
- Conduct end-to-end POC’s, document results and present to a Board and IT Teams
- Conduct business and technical presentations
Confidential
Senior Software Consultant / Pre-sales Engineer
Responsibilities:
- PATROL and Control-M Administration Support involved in Installing, configuring and maintain mission critical servers
- Creation of workflows using shell scripts to automate manual process
- Creation of program using VBS function as send keys to automate online programs
- Automation and maintenance of BATCH Workflows coded in COBOL, JCL, C/C++ using Control-M
- Remote and on-site Linux, Unix and Windows System Administration as DNS, SSH, FTP, TELNET, DHCP, Mail and Web Server configuration
- Email and shell account creation, Unix and Windows support as Crontab, DNS, Sendmail, Samba, Apache, MySQL, SSH Administration
- TCP/IP troubleshooting on Unix/NT/Linux network, IP addressing/mapping and inventory
- Code in Perl, C and Bash to automate batch Programming and integrate applications
- Lead Performance and Event Management Solution Implementation, POC and route to value presentations on private and government Customers
- IT Projects Plan and Lead of the Services Delivery Team