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Systems Engineer Resume

Auburn, WA

WORK EXPERIENCE:

Systems Engineer

Confidential, Auburn, WA

Responsibilities:

  • Working with engineering teams and client business units to gather, analyze and translate business requirements into a solution design for new installations or upgrades to existing platforms
  • Responsible for the Implementation and operational support of storage system (EMC, Brocade, NetApp)
  • Allocate storage between storage arrays and servers (Windows - 2008 R2, 2012 R2; UNIX CentOS, RHEL, and VMWare), assignment of RAID levels, LUN configurations
  • Provide technical leadership for storage-related projects, switch upgrades and installations, maintenance in accordance with internal change management processes and procedures
  • Data storage and protection management services

Senior Systems Engineer

Confidential, Boston, MA

Responsibilities:

  • Responsible for IT related tasks and projects, including Cisco switches, servers upgrades and installations, Active Directory management
  • Develop technical designs for network, server, voice, wireless and storage systems
  • Provide day to day IT support for employees and infrastructure components
  • Reviews new technologies and processes to meet current and future needs
  • Provide technical documentation for new designs and maintain inventory of IT assets

Systems Integration Engineer

Confidential, Hopkinton, MA

Responsibilities:

  • Data Center Systems design, management and configuration
  • Firmware/ Protocol (FC, FCOE, iSCSI) testing on Cisco & Brocade SAN Switches for FOS/HBA qualification
  • Testing Layer2/3 features (VLAN, STP, vPC, OSPF, EIGRP, and Firewall) for SAN systems integration
  • Configure and administer DAS/SAN/NAS and associated components; including Fibre Channel switch administration
  • Perform routine equipment checks, firmware and software upgrades for all SAN/Storage devices
  • Lab management best practices for effective management of shared resources and inventory
  • Document procedures to support the operational SAN/Storage environment
  • Prepare reports on SAN best practices, new technologies, and recommend configurations changes to improve and optimize storage
  • Testing storage configuration via automation scripts in Python, Test Shell

System Integration Engineer

Confidential, Northbrook, IL

Responsibilities:

  • Design voice call flows and configure voice systems for Allstate agents and employees
  • Program Avaya and Nortel PBX systems, Avaya Site Administration, Avaya Voice Portal, Avaya Session Manager, Avaya Aura Messaging and IVR Systems
  • Configured Asterisk IP/PBX as voicemail server, and setup various dial plans for testing
  • Configured Kamailio SIP Proxy Server to perform various routing logics using MySQL Engine
  • Provide IP telephony support for Allstate s agents in claims & litigation offices (US & Northern Ireland)
  • Document technical procedures using Microsoft Visio
  • Long range planning, disaster tolerance, standard creation in the event of disaster
  • QA testing and troubleshooting

Voice Systems Engineer

Confidential, Madison, WI

Responsibilities:

  • Setup of a SIP - Based Telephone System for a VoIP Network with UNIX Server
  • Configured Asterisk IP/PBX as voicemail server, and setup various dial plans for testing
  • Configured Kamailio SIP Proxy Server to perform various routing logics using MySQL Engine
  • Integrated Domain Name System into a VoIP Network for peer to peer communication

Project Team Lead

Confidential, Chicago, IL

Responsibilities:

  • Configured Cisco routers, switches, IP Phones 7900 series for VoIP Calls
  • Setup of a SIP - Based Telephone System on a VoIP Network on a UNIX Server
  • Configured Asterisk IP/PBX as a voicemail server, and setup various dial plans for testing
  • Configured TrixBox SIP Trunk, Kamailio SIP Proxy Server to perform various routing logics
  • Integrated Domain Name System into a VoIP Network for peer to peer communication
  • Configured dial patterns for On-net calls, Off-Net Calls and PSTN Calls

Software Engineer

Confidential

Responsibilities:

  • Provided support for relational databases (SQL Server, Oracle); backups, SQL queries
  • Performed L1 network support operations
  • Performed credit check and analysis using Biometrics
  • Conduct technology training, support and mentor other members of the team
  • Troubleshooting various IT related issues
  • Effective Customer Service Relationship Management

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