Systems Engineer Resume
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Auburn, WA
WORK EXPERIENCE:
Systems Engineer
Confidential, Auburn, WA
Responsibilities:
- Working with engineering teams and client business units to gather, analyze and translate business requirements into a solution design for new installations or upgrades to existing platforms
- Responsible for the Implementation and operational support of storage system (EMC, Brocade, NetApp)
- Allocate storage between storage arrays and servers (Windows - 2008 R2, 2012 R2; UNIX CentOS, RHEL, and VMWare), assignment of RAID levels, LUN configurations
- Provide technical leadership for storage-related projects, switch upgrades and installations, maintenance in accordance with internal change management processes and procedures
- Data storage and protection management services
Senior Systems Engineer
Confidential, Boston, MA
Responsibilities:
- Responsible for IT related tasks and projects, including Cisco switches, servers upgrades and installations, Active Directory management
- Develop technical designs for network, server, voice, wireless and storage systems
- Provide day to day IT support for employees and infrastructure components
- Reviews new technologies and processes to meet current and future needs
- Provide technical documentation for new designs and maintain inventory of IT assets
Systems Integration Engineer
Confidential, Hopkinton, MA
Responsibilities:
- Data Center Systems design, management and configuration
- Firmware/ Protocol (FC, FCOE, iSCSI) testing on Cisco & Brocade SAN Switches for FOS/HBA qualification
- Testing Layer2/3 features (VLAN, STP, vPC, OSPF, EIGRP, and Firewall) for SAN systems integration
- Configure and administer DAS/SAN/NAS and associated components; including Fibre Channel switch administration
- Perform routine equipment checks, firmware and software upgrades for all SAN/Storage devices
- Lab management best practices for effective management of shared resources and inventory
- Document procedures to support the operational SAN/Storage environment
- Prepare reports on SAN best practices, new technologies, and recommend configurations changes to improve and optimize storage
- Testing storage configuration via automation scripts in Python, Test Shell
System Integration Engineer
Confidential, Northbrook, IL
Responsibilities:
- Design voice call flows and configure voice systems for Allstate agents and employees
- Program Avaya and Nortel PBX systems, Avaya Site Administration, Avaya Voice Portal, Avaya Session Manager, Avaya Aura Messaging and IVR Systems
- Configured Asterisk IP/PBX as voicemail server, and setup various dial plans for testing
- Configured Kamailio SIP Proxy Server to perform various routing logics using MySQL Engine
- Provide IP telephony support for Allstate s agents in claims & litigation offices (US & Northern Ireland)
- Document technical procedures using Microsoft Visio
- Long range planning, disaster tolerance, standard creation in the event of disaster
- QA testing and troubleshooting
Voice Systems Engineer
Confidential, Madison, WI
Responsibilities:
- Setup of a SIP - Based Telephone System for a VoIP Network with UNIX Server
- Configured Asterisk IP/PBX as voicemail server, and setup various dial plans for testing
- Configured Kamailio SIP Proxy Server to perform various routing logics using MySQL Engine
- Integrated Domain Name System into a VoIP Network for peer to peer communication
Project Team Lead
Confidential, Chicago, IL
Responsibilities:
- Configured Cisco routers, switches, IP Phones 7900 series for VoIP Calls
- Setup of a SIP - Based Telephone System on a VoIP Network on a UNIX Server
- Configured Asterisk IP/PBX as a voicemail server, and setup various dial plans for testing
- Configured TrixBox SIP Trunk, Kamailio SIP Proxy Server to perform various routing logics
- Integrated Domain Name System into a VoIP Network for peer to peer communication
- Configured dial patterns for On-net calls, Off-Net Calls and PSTN Calls
Software Engineer
Confidential
Responsibilities:
- Provided support for relational databases (SQL Server, Oracle); backups, SQL queries
- Performed L1 network support operations
- Performed credit check and analysis using Biometrics
- Conduct technology training, support and mentor other members of the team
- Troubleshooting various IT related issues
- Effective Customer Service Relationship Management