Network Analyst Resume
Greenville, SC
PROFILE:
Looking to obtain a position in the telecommunications industry where over 30 years of network operations experience can assist a company to achieve the goals set out for their customers.
KNOWLEDGE:
Ethernet Circuits, Test and Turn Up, Network Operations Center, Field Engineer, CWDM, DWDM, TDM, VLANS 1G - 100G, VPN, VOIP, Netcool, Remedy, IP
PROFESSIONAL EXPERIENCE:
Confidential, Greenville, SC
Network Analyst
Responsibilities:
- Transport NOC repair operations
- Troubleshooting complex transport faults network wide
- Decreased the volume of daily tickets by 60%
- Worked efficiently with internal groups to decrease ticket count
- Troubleshoot Ethernet and VLAN issues in Cyan
Confidential, Atlanta, GA
Inside Plant Engineer
Responsibilities:
- Install network equipment in customer and network sites
- Troubleshooting complex network and equipment issues
- Average Daily ticket completions of inside plant are 7 tickets
- Upgrade of the Confidential network at various sites
- Test and install VLAN and Ethernet circuits
Confidential, Anniston, AL
NOC Specialist
Responsibilities:
- Working on fiber outages with other Telecommunications companies
- Reduction of trouble ticket count by 40%
- Tier 2 and 3 support for optical DWDM Systems
Confidential, Greenville, SC
Network Engineer
Responsibilities:
- Re-IP Project, to migrate three networks into one
- Transport Engineering for Windstream network
- Working engineering group trouble tickets
Confidential, Atlanta, GA
NOC Specialist
Responsibilities:
- Provided Tier 2 support for fiber optic network within the U.S. Europe and South America
- Responded to and trouble shoot network issues on transport DWDM network systems
- Trouble shooting of complex VLAN issues
Confidential, San Jose, CA
Broadcast Installation Manager/ System Tech
Responsibilities:
- Managed the installation of Confidential network
- Installed, tested, and configured TV advertisements and Premium Channels
- Served as Field Ops Systems Tech along east coast for Confidential
- Supervised Confidential
Confidential, Rockville, MD
Senior Facilities Engineer
Responsibilities:
- Accomplished Tier 2 Support for routing implementation
- Routed international long distance carrier matrix
- Managed trouble tickets for customers, vendors and carriers