We provide IT Staff Augmentation Services!

Network Analyst Resume

Greenville, SC

PROFILE:

Looking to obtain a position in the telecommunications industry where over 30 years of network operations experience can assist a company to achieve the goals set out for their customers.

KNOWLEDGE:

Ethernet Circuits, Test and Turn Up, Network Operations Center, Field Engineer, CWDM, DWDM, TDM, VLANS 1G - 100G, VPN, VOIP, Netcool, Remedy, IP

PROFESSIONAL EXPERIENCE:

Confidential, Greenville, SC

Network Analyst

Responsibilities:

  • Transport NOC repair operations
  • Troubleshooting complex transport faults network wide
  • Decreased the volume of daily tickets by 60%
  • Worked efficiently with internal groups to decrease ticket count
  • Troubleshoot Ethernet and VLAN issues in Cyan

Confidential, Atlanta, GA

Inside Plant Engineer

Responsibilities:

  • Install network equipment in customer and network sites
  • Troubleshooting complex network and equipment issues
  • Average Daily ticket completions of inside plant are 7 tickets
  • Upgrade of the Confidential network at various sites
  • Test and install VLAN and Ethernet circuits

Confidential, Anniston, AL

NOC Specialist

Responsibilities:

  • Working on fiber outages with other Telecommunications companies
  • Reduction of trouble ticket count by 40%
  • Tier 2 and 3 support for optical DWDM Systems

Confidential, Greenville, SC

Network Engineer

Responsibilities:

  • Re-IP Project, to migrate three networks into one
  • Transport Engineering for Windstream network
  • Working engineering group trouble tickets

Confidential, Atlanta, GA

NOC Specialist

Responsibilities:

  • Provided Tier 2 support for fiber optic network within the U.S. Europe and South America
  • Responded to and trouble shoot network issues on transport DWDM network systems
  • Trouble shooting of complex VLAN issues

Confidential, San Jose, CA

Broadcast Installation Manager/ System Tech

Responsibilities:

  • Managed the installation of Confidential network
  • Installed, tested, and configured TV advertisements and Premium Channels
  • Served as Field Ops Systems Tech along east coast for Confidential
  • Supervised Confidential

Confidential, Rockville, MD

Senior Facilities Engineer

Responsibilities:

  • Accomplished Tier 2 Support for routing implementation
  • Routed international long distance carrier matrix
  • Managed trouble tickets for customers, vendors and carriers

Hire Now